Consumers Choice Home Improvements

Formerly Consumers Choice
Windows & Doors Installation & Service
Toronto ON M1X 1B7
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94%(233 reviews)
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94%(233 reviews)
89%(2 reviews)
HomeStars
Windows & Doors Installation & Service
Consumers Choice Home Improvements
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66%

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Reviews by rating (past 12 months)

Reviews for Consumers Choice Home Improvements

Average customer rating:
9 10 (854 reviews)

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Karen from Aire Serv of Caledon-King
Karen from Aire Serv of Caledon-King
1 review Caledon, ON
10/10

Sliding Glass Door Replacement

Quality custom door, Quality customer service and a Quality installation!
Our original sliding glass door was not a standard size. The replacement door had to be measured and custom made to fit.
This company got it right! The first time!
We are extremely happy with our new sliding glass door!!!

Approximate cost of services:
$2,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Amazing !! Thank you so much for that review and it was our pleasure Karen. And hope to do business with you in the near future. Thanks again

Consumers Choice Management Team

Judy in Shelburne
Judy in Shelburne
1 review Toronto, ON
10/10

Window installaltion

We recently had a picture window replaced by Consumers' Choice Home Improvements and were very pleased with the completed project. Everything was so well organized, communication about time lines, dates, etc was excellent and the finished product is exactly what we wanted. No muss, no fuss. This was the easiest renovation project ever.

Approximate cost of services:
$2,300.00
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Company Response

WOW ! Thank you so much for your positive Feedback. And we look forward to doing your future Home Improvement.

Best Regards
Management Staff

Adam P in Toronto
Adam P in Toronto
12 reviews Toronto, ON
9/10

Patio Door install

I am increasing my star rating after speaking with our rep from Consumer’s Choice who was quick to reach out and rectify the situation. We were initially dissatisfied after having waited longer than expected for our patio door install.
However there was a miscommunication with our phone number, which caused a longer than usual delay as the company could not get in touch with us, followed by rain on our install day, plus a packaging error made by the supplier (not Consumer Choice’s fault)
With all things considered, they did the best they could, given the unfortunate circumstances. After speaking with our rep Jason, I could tell this company took our concerns very seriously and wanted above all else to make the situation right. With this level of customer service, I would feel confident considering Consumer’s Choice again for my next installation project. The patio door we ordered looks and works great. We’re very happy with the product, and the installers were great too. My only advice would be to perhaps also take down clients’ emails as an alternate way to get in touch!

Review has 1 previous version
Approximate cost of services:
$2,100.00
1 of 1 people found this review helpful.
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Company Response

Hi Adam. Thank you for your feedback, great review and understanding. We did record your phone number incorrectly which lead to a lengthy delay. We take customer service very seriously and your advice is well received. We're happy your patio door is working well and you are pleased with the product and installation. You guys are the best and we look forward to the opportunity to help with your future projects!

Lucy in Bowmanville
Lucy in Bowmanville
1 review Bowmanville, ON
10/10

Windows

Very impressed overall with installers, salesman, and product. Windows are appealing and add value to our home. I would highly recommend consumers choice to anyone looking for new Windows, actually already have.

Approximate cost of services:
$7,000.00
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Company Response

WOW!! Thanks for such positive feedback we greatly appreciate it.
Thanks again
Management

hockeey1000 in Newmarket
hockeey1000 in Newmarket
1 review Richmond Hill, ON
9/10

window installation

Changed the ground floor 3 windows and enjoying it. The tinted window gives me privacy and less heat flow through in the summer. Although more expensive than others, Beka and crew very professional in the installation. Well worth it.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
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Company Response

Thanks for the Great Feedback it was a pleasure doing business with you and look forward to all your future Home Improvement projects.

Sincerely
Management

D and D  in Tottenham
D and D in Tottenham
1 review Georgina, ON
10/10

Windows replacement

While it took a while to get the actual windows made and installed, there was much to be commended upon. Install team was very professional and took time to explain the product and the installation method. Clean-up was spotless, and all old materials were taken away. VERY professional.. Thank you

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

WOW thanks for this feedback our entire staff is very appreciative and we are glad your extremely satisfied.

Thanks
Sales Team

Private User
Private User
Private User reviews Oshawa, ON
8/10

Excellent windows

Pleasant salesperson, very polite and helpfull. Listened to what I wanted and made optional suggestions, arrived on time. Appears to be good product, installed professionally and clean up was done . What more could you ask for.

Approximate cost of services:
$1,800.00
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Company Response

Glad you were impressed we strive for customer satisfaction and hope we look forward to your future business.

Best Regards
Sales Team

A.H
A.H
1 review Markham, ON
8/10

Windows

Satisfied with the quick action and being taken care of as a customer.
Have several issues after installation, but got call back quickly and followed up. As a customer, what we are looking for and expected is professional advice and good product. I got some followed up advice afterwards, which I really preferred I would have got them ahead.

Review has 4 previous versions
Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for reaching out to us. Our installation manager repaired your patio door immediately upon notification. It's unfortunate that a simple adjustment screw stopped your patio door from locking properly. Instead of replacing this screw we replaced the whole lock to ensure you had no further issues. We have adjusted the location of your kicklock for you prior to this as well as removing a small amount of sealant on the glass. We are sorry you have had these issues but have rectified them for you responsively. We will continue to be here for you should you have any future concerns and yes you are covered by our Lifetime Warranty.

Mr. in Markham
Mr. in Markham
2 reviews Markham, ON
10/10

All windows on 1st and 2nd floors, Garden door, and Window shutters.

After comparing and getting quotes from 4 different window companies. I decided to go with Consumers Choice Windows.

David, the sales representative and also happens to be the owner's son, did an excellent job on explaining their products, warranty, and gave me the best possible deal he could offer me. He was very knowledgeable, genuine and enthusiastic about their products. The sales person that you can definitely trust.

The windows and garden door installer Lucas was very very good and experienced installer. He did an excellent job especially on my kitchen window which has backslash tiles around it (most other installers told me most likely they would damage the tiles while installing that window).

The shutter installer Charles also did an excellent job on measuring and installation. The shutters look great and work perfectly on all the windows. I am very happy with it.

Overall, I had a very good experience dealing with all the people involved from this company. I'd definitely recommend this company.

Approximate cost of services:
$19,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your Great Feedback and we greatly appreciate your business.

Thanks again
Sales Team

LORI in Markham
LORI in Markham
1 review Newmarket, ON
9/10

WINDOWS

VERY PLEASED WITH OUR NEW WINDOWS AND FRAMES. THE FATHER AND SON THAT INSTALLED WERE VERY PROFESSIONAL AND PLEASURE TO DEAL WITH. WE LOOK FORWARD TO HAVING OUR DOORS DONE IN THE SPRING.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Lori for the Great Feedback and We look forward to doing business with you again in the near future.

Thanks
Sales team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Consumers Choice Home Improvements

Categories: Windows & Doors, Siding, Shutters & Blinds, Windows, Doors, Shutters and Blinds, Siding. Our customers are our best sales people and our business is built on your recommendations, therefore your satisfaction is our primary goal. Consumer's Choice Home Improvements follows a "High Volume, Low Mark Up Policy", that means ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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