Mckinnon Heating Cooling

Old AC system needed to be replaced.
McKinnon provided advice, and a quotation.
Once I made the decision to purchase a new system they scheduled the install for the NEXT day.
Office staff (Jamee) communicated clearly and ensured any concerns were answered to my satisfaction.
Technicians who did the work were efficient, polite and cleaned up any mess they had made.

All positive!
Installation happened within a few days of booking.
Head installer (Mike) was confident and competent in what he was doing and in walking me through decisions that we had to make about installation and electrical work.
The team that did the installation (Mike, Doreen, Eduard, and Mark) worked really well together over the two days of installation inside and outside of our house.
They took care to do the installation without damaging anything inside or outside by protecting the floors, walls, etc. - which I really appreciated since we recently had new carpeting and painting.
Office staff Jamee and Angie were always available to help me with questions about scheduling and billing. They are really lovely representatives for the McKinnon company.
All in all it has been a 10+ experience with McKinnon so far.
I'm writing within in two days of our new heat pumps. We're immediately enjoying the benefits of the new system. If we run into any technical problems (hopefully not) that may arise in the next few weeks as we experiment with our new system I trust that McKinnon will be available to follow up with anything that might arise.
Thank you to your whole team!

Michael and his team provided excellent service, as always. We have used them before for our on demand hot water system and for our AC Units. They always go above and beyond with the service.
The installation was easy to schedule, they were on time, the installation was done quickly and they removed all the packaging materials before they left. Thank you McKinnon Team.

It took this company three tries to finally get my air-conditioning working. The first guy came out and said the problem was my furnace and it needed to transformer that sales call $230. Two days later he came back and installed the transformer still no air conditioning checked outside at the unit inside and the furnace took videos, but could not solve the problem $430 last visit they sent us senior technician 2 1/2 hours later he found a small part that needed replacing in the AC unit. Wondering if I got ripped off the first two visits accomplished nothing and cost me almost $700 the last one approximately $300 , I would not use this company again. I dont trust them.

Great service, fast and effective, quick responses and communication. Best price I found. Overall highly professional. I am very happy with how this project went.
Thank you!

The Mckinnon team replaced our old air conditioner. The work was done in one day, they walked us through and explained each step, and they left things clean and tidy.

New heat pump to support a 2500 square-foot condo
Heating and air conditioning review in old Toronto
Our two year old condos heat pump stopped working in May 2024. Upon contacting the contractor we purchased it from we were told that he no longer works in downtown Toronto. We then hired an additional contractor who determined we needed a new heat pump. None apparently were available in Toronto, we would have to wait at least six weeks and the summer was upon us. McKinnon Heating and Cooling Came to our rescue. Their company President took charge.
There is a heat pump in stock locally and I have secured it for you, should you wish to proceed.
We were then given the choice of two dates for installation, the following week. Two technicians arrived exactly on time and within four hours had a new heat pump installed and working beautifully. Additionally, we never felt pressured to buy a new heat pump rather than repair the old one. Michael explained the pros and cons of each and left the decision to us. Purchasing through McKinnons was also more cost-effective. From the office staff to the technicians, to the President, McKinnons is a first rate professional company. You wont be disappointed!

A highly competent company, that provides viable and reasonable Recommendations. A Very Honest, Highly Experienced and a wonderful personality being Owner of the company. Their technicians and staff are technically sound, dedicated, cooperative and excellent troubleshooters.

Both Michael and Danial from McKinnon Heating Cooling were so professional and did a fine job with a great approach to every aspect of the installation of a new Air Conditioner for my condo unit. They took charge and left the condo well cleaned and put everything back as it was (ie washer dryer sliding doors etc). Removed the old unit and did not leave any garbage behind. Well done! I trusted them that all was completed as needed. Highly recommend them for others to use.

The installation was completed in 1 1/2 days. It included the outdoor unit and two indoor wall mounted air handlers.
All the work, including electrical was expertly done by two employees. They were polite, friendly & careful to leave no mess.
It was a painless operation & we appreciated the operating instructions provided to us.