Mckinnon Heating Cooling

Formerly Preferred Air Ltd
Heating & Air Conditioning
Toronto ON M3J 3G5
Write a Review
Write a Review

HomeStars
Heating & Air Conditioning
Mckinnon Heating Cooling
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mckinnon Heating Cooling

Average customer rating:
8.2 10 (233 reviews)

Sort by

Private User
Private User
Private User reviews Courtice, ON
10/10

Heating and Air conditioning renovation

Major kudos to the McKinnon team for the specifying an installation of an emergency water heater in 2023 as well an air source heat pump in Feb 2024.
And a special thank you to Mike, Mark and Edward for their work ethic, mechanical aptitude, good humor and cleanliness at the end of a long day.

Thanks again

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Thank you for your review. Your positive feedback is very much appreciated and we thank you for the opportunity to work with you on both projects.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Furnace replacement

Earlier this week, we needed to replace our home furnace, and called McKinnon, as they have serviced our heating and air-conditioning for many years. They arrived at our house within the hour to look at what we needed, then sent several quotes, and installed our new furnace within a further two days. Their installation technicians were extremely friendly, efficient and did a great clean up job once they were done. We have nothing but great things to say about McKinnon. Thanks for your prompt service.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you for your review. We appreciate your complimentary words and are grateful for the privilege of being your home comfort provider.

TedV in Toronto
TedV in Toronto
1 review Old Toronto, ON
10/10

Boiler System

First class service starting with the repair of the old system, to identification of a gas leak, to explaining the replacement options (pros and cons of each), to procurement of new unit, to installation and startup - all within 36 hours. Excellent follow up the next day. Technicians worked safely and neatly and were pleasant to have in the house.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you Ted for taking the time to post a review and more importantly, for your loyalty over the years to Mckinnon. We hope that your new Navien boiler provides you reliable comfort for many years.

ernie.phillip
ernie.phillip
2 reviews Old Toronto, ON
10/10

replace furnace

Answered my urgent call to replace furnace, all staff pleasant and knowledgeable , price quoted was the price I paid. Thank you all so much.

Approximate cost of services:
$5,757.00
Was this review helpful?
Company Response

Thank you Ernie for your confidence in Mckinnon. We appreciate your business very much and hope you enjoy your new Carrier furnace.

Shari in Toronto
Shari in Toronto
3 reviews Old Toronto, ON
10/10

New Water Heater

I had a good experience with McKinnon when I had to replace my AC unit and furnace within the past five or so years. So when I was looking into options for a new water heater, I made sure to contact them again. I looked into my options and got various quotes, and the quote from McKinnon was certainly the best one. I was told it could take hours to install the thing, but to my surprise, the job was done within an hour and a half. I was impressed with the speedy and tidy job. I'm very happy with the service from McKinnon and would definitely recommend them for anyone's HVAC needs.

Approximate cost of services:
$2,250.00
Was this review helpful?
Company Response

Shari, thank you for your review and your loyalty to Mckinnon for your home comfort solutions. We greatly appreciate the opportunity to work with you, you are a pleasure to work with.

Charlie
Charlie
0 reviews Old Toronto, ON
10/10

Furnace replacement

My 20 year old furnace died in the middle of a cold spell. I called about 8:00 am on a Tuesday, and a repairman was at my door by about 12:30. Unfortunately, the old beast was beyond repair and tagged as unsafe. A day and a half later (Thursday), installers showed up, took the old furnace away, installed a new one, and everything is working fine. I was very pleased with the speedy service, especially considering the pressure on an HVAC company during a cold spell. FYI, I opted for the priciest unit, thinking it will ultimately be the best value. BTY, they did me a similar solid several years ago when my air conditioner died during a heat wave.

Approximate cost of services:
$6,300.00
Was this review helpful?
Company Response

Thank you for your review and for your loyalty over the years. We are happy you are warm again in your home.

Sean in Mississauga
Sean in Mississauga
1 review Mississauga, ON
10/10

Very professional and reasonable price!

our Heater broke down on the coldest night of the year, Michael and crew tried to fix it by changing 1 piece but it was not possible so he changed the whole unit the next day, professional and with a reasinable price, did the cleaning after.
I recommend them to everyone, bless you Lord!

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Sean, Thank you for your review. Michael tried his best to repair your existing furnace but often, the best solution is to replace it, given the age. We always replace equipment promptly as we know how inconvenient and uncomfortable it can be in a home without heating.

Thank you for your confidence in Mckinnon, we appreciate your business very much.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Fixed boiler humidifier infloor heating

We had been working with another company who never came back to fix the work they did 6 months prior. As a result the boiler broke and there was no hot water or heat in the house. We called another company and they gave us a very high quote and for other reasons we didnt have confidence they could do the job. We asked around and was given the name of McKinnon heating and cooling. We were so relieved to speak to someone knowledgeable and who followed through. They made extra efforts to get us up and running. After dealing with 3 other companies, we are thrilled to have them take on on complicated HVAC system.

Approximate cost of services:
$19,000.00
Was this review helpful?
Company Response

Thank you for your review. Your project was a challenging one but we persevered to provide the appropriate solution and equipment. We appreciated your patience and confidence in us and are pleased you are happy with our work.

Private User
Private User
0 reviews Old Toronto, ON
10/10

20 years of service and a new combo-boiler installation

McKinnon has serviced my old boiler since I bought my house in 2005. They installed it in 1996 for the previous owners. This year it finally died and they installed a new combi-boiler and stayed extra time to make sure it was all set up and working properly. Great service, friendly staff, simple no-hassle pricing.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for your review, we appreciate you taking the time to post a review.

Nicole from Old Toronto
Nicole from Old Toronto
4 reviews Old Toronto, ON
10/10

New Hybrid HW tank -- quick and easy!

I was going nuts trying to find someone to install a heat pump hot water heater, getting very high quotes for the install and bs from various companies trying to sell less efficient products. McKinnon was recommended to me by someone and they had a completely reasonable quote to do the install PLUS they would remove the old gas on-demand heater and cap the gas line (the other companies would have made me hire a separate gas guy to do that).

Communication was great and the crew that came to do the work were careful and pleasant, and they even followed up to make sure that everything was to my satisfaction. A+

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you Nicole for your review. We appreciate your complimentary words and are pleased you are happy with the hybrid electric water heater installation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mckinnon Heating Cooling

Since 1934, Mckinnon Heating Cooling has been servicing the home comfort needs of the Greater Toronto Area. Mckinnon services and installs furnaces air source heat pumps, ductless air conditioning, high velocity systems, boilers, water heaters and indoor air quality accessories. Mckinnon also offers a range of service/ maintenance plans for ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Downsview?