Irpinia Kitchens

Kitchen & Bathroom - Cabinets & Design
Toronto ON M4S
Write a Review
Write a Review

Recommended Professionals

91%(2 reviews)
99%(10 reviews)
90%(5 reviews)
91%(2 reviews)
99%(10 reviews)
90%(5 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

78%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Irpinia Kitchens

Average customer rating:
8.3 10 (32 reviews)

Sort by

Joe in Mississauga
Joe in Mississauga
1 review Toronto, ON
10/10

Irpinia was great

From the first time we set foot in the showroom we knew we were in good hands.
The designers attention to detail was amazing and her patience with us was very reassuring as this was our first time.
I don't normally leave comments but Irpinia without a doubt made our kitchen in to our dream kitchen and that deserves mentioning as we are still astonished by it. Thank you Irpinia!!

Approximate cost of services:
$45,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Joe, Wow thank you for that! We know that we have amazing people, so it is always nice when our customers take notice as well. We hope you enjoy your kitchen space for years to come.

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen remodel

We loved our experience with Irpinia Kitchens. We worked with Ilona who was incredibly professional and helpful. Her design input helpful suggestions gave us our perfect kitchen. Even after the design and installation she helped project manage our project till the end. 5 Stars!

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Thank you for taking the time to write this! Our designers are some of the best in the country, and we strive for excellence on every project. We cannot be more honoured that you feel we reached the level of "perfect" on this project! Thank you so much.

Radoslaw in Richmond Hill
Radoslaw in Richmond Hill
1 review Richmond Hill, ON
10/10

Kitchen , vanities

I was so happy to find Irpinia Kitchens. Upon purchasing a new home I needed kitchen and vanities for the entire house.
Joanna was patient, professional and creative. She guided me through the design process, suggesting ideas I never consider. The quality of the cabinetry is amazing
I get loads of compliments, my kitchen it's everyone favorite place in the whole house. I would recommend to all my family and friends

Approximate cost of services:
$75,000.00
Was this review helpful?
Company Response

We love to hear stories of our customers enjoying their kitchens and hosting their friends and family, because we love to do the same! Thank you for choosing Irpinia.

Millie
Millie
3 reviews Toronto, ON
10/10

Kitchen renovation

I cannot explain how thrilled I am with my kitchen renovation . Joanna you made it happen. Not sure how you packed so much functionality, aesthetic appeal and charm into this project . The workmanship is excellent. I've gotten so many compliments. Fantastic experience! Efficient and amazing customer service. The end product exceeded my expectations. Cooking has now become my hobby .I would absolutely recommend you to anyone.

Approximate cost of services:
$45,000.00
Was this review helpful?
Company Response

Hi Millie! Thank you so much for such an inspiring message. Our people are so talented, and we are blessed that we can have such an impact on our customers. Invite us over for dinner! :)

ellekay in Toronto
ellekay in Toronto
1 review Toronto, ON
10/10

Master Ensuite Reno

Very pleased with Irpinia! They manufacture high end custom cabinetry with high end finishes. We worked with Ami who helped us with our Master Bathroom Vanity. She was very patient, organized and understanding. We have purchased from other kitchen companies in the past and nothing compares! Great design team & custom service at Irpinia. Smooth process from start to finish. Very hard to find in this kitchen industry. HIGHLY recommend!!!” LK

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

This is great to hear! Thank you for the feedback and the recommendation. We pride ourselves on creating bathrooms with the utmost in beauty and functionality. Our designers are amazing at bringing that to life, and we are thrilled that your experience with Irpinia was worth a 10 out of 10! Awesome!

A&A in Toronto
A&A in Toronto
1 review Toronto, ON
10/10

Irpinia kitchen

Irpinia worked with us and designed our kitchen to meet our requirements and came up with an exceptional kitchen which we are very happy with. Merlisa who designed the kitchen was very professional and efficent working with the trade people to make sure everything went as planned.
Would use and recommend to anyone needing their services.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

One of our strengths is amazing trades people. Thank you for acknowledging our hard work. From design to installation, we always want to do our best, and it is awesome when our customers reach out to give us acclaim. Thanks again.

VanessaC in Toronto
VanessaC in Toronto
1 review Toronto, ON
10/10

Fantastic Company! Fantastic Kitchens!

Irpinia has exceeded my expectations - from their beautiful craftsmanship to their amazing customer service. Very reliable, hard working staff who care about the quality of their products. I would highly recommend: 10/10!

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

Thank you Vanessa! We take pride in making sure that our product is the best and that our customers have the best experience possible. Thank you for the 10 out of 10 rating, it is much appreciated.

Private User
Private User
Private User reviews Brampton, ON
0/10

Horrible Installation and Customer Service

Very amateur job... called and complained about gaps in cabinets and poor installation but they did not do anything about it. We did not have drawers in our new home for 2 months and it took them approx. six months to finish our kitchen. Still its not perfect but we are settling with the pathetic job. They come in and fix one thing and damage another. For the premium price you pay its not worth it. Their sales reps and rude and arrogant. We were stuck with them because our builder KANEFF choose them. I would have preferred to not get a kitchen done by them. They overcharge and most people think we got a standard kitchen after paying over $65,000 extra in upgrades.
Our spice racks squeak and are not balanced..Our hood range is not painted correctly, they forgot to install the crown on half the kitchen.. Honestly stay away from them. They are not professional, helpful or friendly in any way. Rather, they overcharge for items and you can get much better quality for a better price. Most people in my development ripped apart their basic kitchens and got amazing kitchens elsewhere (read maple not MDF) for a fraction of the cost. I wish I did that.
I will never use them for anything in the future. It has been a nightmare...... BEWARE.

Approximate cost of services:
$65,000.00
Was this review helpful?
Company Response

We are very sorry to hear about your experience, and that your kitchen is not exceeding your expectations. Please feel free to reach out to our Customer Experience Department and they will be happy to investigate further, and make sure that any issues are rectified. We are always here to help, and will do whatever it takes to make it right.

bm in Etobicoke, Ontario Canada M9W6L4
bm in Etobicoke, Ontario Canada M9W6L4
2 reviews Toronto, ON
2/10

Kitchen Reno & after purchase customer care

We had an Irpinia kitchen installed 13 years ago. Within the first 3 years the paint began to crack in the shaker style panels. We were told it was our fault, that we must be using a product when cleaning the cupboards to make this happen. At the same time, the drawers were very easily chipping and the MDF was swelling if liquid came in contact with it. This year we decided to fix one of the drawers as it was an eyesore. The experience made us wonder why we ever went back to this company. When we took the drawer in they were shocked at the condition. They said they no longer use the MDF that they used at that time as they now know the quality was not good. They use a better MDF that does not swell so much when liquid comes in contact with it if a chip results.
They said it would take 3 weeks and it took 6 weeks to reface one panel. The paint colour did not match even though they had the original drawer. The drawer did not fit when we took it home even though again, they had the original drawer. They did fix this so 2 months passed by before we had one replacement drawer face. There was no effort to ensure we were pleased.
We were given a token 20% off the price of the new drawer face due to the assessed poor quality of original kitchen and we were told that if we wanted to reface the entire kitchen we would get this discount. We were hoping our kitchen would of course last much longer.
The original kitchen design was nice so have given a couple of stars for that only.

Approximate cost of services:
$18,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We apologise for your experience so far, but rest assured we will work toward a solution. Please reach out to us and we will do our best to rectify the situation. Thank you for bringing these issues to our attention.

Kim Jones & Co
Kim Jones & Co
3 reviews Markham, ON
10/10

Kitchen and bath renovation

As the Designer / Project manager on this renovation, I want to commend Lynn Thomas for the very detailed eye when designing the cabinetry for this Markham home. As in other cases, Lynn has demonstrated her attention to customer service and consumer details and the outcome is always fantastic!
Irpinia has had a reputation for being expensive, however they are very affordable when you compare the customer service, attention to detail and the fact that they do not leave a job until it is 100% right. Try getting that kind of service from a lesser priced company.
I recommend Lynn - and Irpinia Kitchens - for residential renovations and for builders.

Approximate cost of services:
$60,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Kim! Our prices are congruent with the quality of the product and the attention to detail, which is what everyone looks for in this type of product, so we are so pleased that you appreciate that. We also thank you for acknowledging the hard work of one of our designers and the extra attention given by our on-site delivery and installation staff! Thank you for choosing Irpinia.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Irpinia Kitchens

Irpinia Kitchens has been recognized since 1960 as North America's premium luxury brand in custom cabinetry and mill-work manufacturing. Irpinia is known for exceptional customer service, on-time delivery and for manufacturing consistent, high quality product, with the fewest deficiencies in the market. Irpinia Kitchens focuses on being on the forefront ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Kitchen & Bathroom - Cabinets & Design pros in York?