Hickory Dickory Decks

I purchased a new vinyl deck from Hickory Dickory Decks in 2018. This was an American product that was being discontinued in Canada. In 2021 we started to notice blotches on the deck, followed by fading in only certain parts of the deck. We filed a claim with the manufacturer only to have them reject that claim, saying that it was just natural fading (which wasn't the case since natural fading would have been across the entire deck). I contacted Hickory Dickory Decks to see what could be done. Our local franchise was changing hands and this is where the new owners come in. I cant say enough about them. They went to bat for us with the manufacturer and were able to secure some money from them. But it doesn't stop there. The amount of money provided by the manufacturer didn't cover the cost of replacing the deck. But these guys stepped up and stood behind their product. They replaced my entire deck without any cost to me and with a Canadian product which now has a 30 year warranty. I cant think of another company that has treated us this way. We have felt cared for. The owners heard our concerns and acted. If you are looking for a deck that is a quality product and is backed by ownership that stands behind their products and puts their customers first, look no further than Hickory Dickory Decks. You wont be disappointed.

The front of my porch had sunken away from the building a couple of inches, Frank ripped a few step boards off, got a couple of automotive jacks in there and dropped a new 6 X 6 vertical post in a corner, and let it all down.
It was a magnificiant fix done right.
My front doors close properly now!
Highly recommended.

When we decided to replace our house's 4-year-old builder-grade deck, we knew we wanted to ensure the deck that would be installed would not only last for a very long time but would also be as safe as possible.

Having worked with Arturo, of Hickory Dickory Decks, we now have a deck that meets not only those initial criteria but is beautiful too.

The space is so inviting and comfortable we find ourselves spending time outside more and more.

Throughout the review, selection, and installation process, Arturo was able to walk us through, with just the right level of information to help us make our design and purchasing decisions. He made it a very easy and enjoyable experience...maybe too easy!

I would recommend HDD, and Arturo (and team) in particular, any given day

Adam and his team from Hickory Dickory Decks Durham handled our 2 deck project professionally from beginning to the end. From the minor variance application to building permit to the actual build all was done with great communication and care. We are extremely pleased with the entire project and final result. Any issues or changes were dealt with promptly. We highly recommend them for any deck project you might be considering. Thanks to Adam, Collin and his team of guys we now have two great looking PVC decks.

Glenn and Brenda

Hickory Dickory deck did an amazing job. They sat down with us and listened to our ideas and devised a plan. We love our new outdoor space.

Frank and Roland did a great job rebuilding my sad stairs to my porch and part of the old porch. We used a combination of Composite and Cedar and it came out great. They also did some stonework on the landing to complete the job. They were very creative and solving several challenges when working with a very old porch and it was much appreciated. Their company is highly recommended.

This summer we hired Hickory Dickory Decks to resurface our aging deck. Our deck was large extending out and around our pool. Charleigh spent considerable time with us measuring the deck and preparing a very detailed quote with several options to choose from. When we sat down with Charleigh and Greg to discuss the quote there was no pressure to choose some options over others. They provided advice that allowed us to make informed decisions without the pressure of costs for the project. Our project started on time and we were kept up to date at every stage of the build. Unknown to us was that the salt water from our pool had slowly been corroding all of the metal parts in our old deck. As Matt and Greg began to remove the top boards, we were faced with failing joist hangers and post anchors. Our straight forward resurface had quickly turned into a complete rebuild. Matt spent many hours speaking with us and providing us with options to address the various problems that we encountered. He was able to quickly pivot towards a complete rebuild and problem solved with us several times. Matts attention to detail and focus on quality resulted in several changes to our deck design. Matt also came up with a fantastic solution to box in the sides of our pool and we were thrilled with the outcome of our deck. We were impressed with everyones professionalism throughout the project. They made us feel like our opinions mattered and they surpassed our expectations every time. We now look forward to enjoying our new deck for years to come and we highly recommend Hickory Dickory Decks to anyone planning a new deck. Thank you, Hickory Dickory Decks, for our beautiful new deck.

Daryl and Marcia Reid

Extremely happy with my backyard renovation. Fantastic people to work with - Bob who listened to my vision and offered the best products for it to come to life - composite deck, cedar pavilion with shingled roof and glass panel railing. Mack for meticulous tear down saving materials for reuse (planter boxes) and Nick a very skilled carpenter. Very personable young man who explained the build, offered some suggestions and always cleaned up at the end of the day. Very happy repeat client!

I recently contracted Frank to build a new front porch for my family home. I have dealt with many contractors over my years as a property owner and I must emphasize just how seamless the process was dealing with the team at Hickory Dickory Decks. The communication was some of the most prompt and friendly I have ever encountered and the keen attention to detail in the handiwork speaks for itself. Overall, the workmanship and high quality of the end product were well worth the price point and I would highly recommend Frank's services to anyone looking to revamp their outdoor spaces. They truly take pride in their craft and if you ask me, it's worth every penny.
Thanks Frank!

Big THANK YOU to Arturo and his team for my long-awaited ground level and second level decks. Although there were some delays with permits from the City`s side, everything was handled in a professional manner. Amazing work all the way throughout the process with high level of professionalism in both communication and workmanship. Would recommend to anyone who is looking for quality and peace of mind.