Thank you Matt and Peter for taking care of our deck, we think it looks super good. Got couple of quotes but these guys looked the most professional of all. The deck was started and finished at the time they promised. The guys really take care of their clients and do know how to get the job done. They set us up with composite deck for our pool. If I had another deck I would hire them again. Thank you

Hickory Dickory Decks (Waterdown) built a large deck, fencing, and custom gate with arbor; at my previous home about 15 years ago. When I moved into a condo townhouse, I invited HDD to quote; along with two other builders. Although HDD was not the cheapest quote, I selected HDD (Waterdown) again as a result of the workmanship quality and customer service support from the first project.

I have no hesitation recommending Hickory Dickory Deck (Waterdown) based upon my experiences. The company has since gotten three new deck build contracts as a direct result of friends and neighbours seeing the townhouse raised deck build.

We needed our front porch replaced, our front entrance to the property was such a sore eye, called Hickory Dickory Decks and spoke to Arturo Ortiz, immediately he was able to schedule a convenient time to meet and discuss our options.

Excellent experience working Arturo and with this company. Arturo and his crew showed up as scheduled, was very professional, patient, polite and understanding; most of all they knew exactly what to do, Arturo also advised certain precautions required before and after the job was done, he gave us more than abundant options and final result speaks for itself

I highly recommend Arturo & his crew from Hickory Dickory Decks.

Contacted Bob at HDD in NW Mississauga with a project and budget in mind. He spent a number of meetings both at my house and at the HDD office to help us select the right materials and go through the various options to build our deck. Fred, Art and Adam (the construction team) were professional, friendly and delivered exactly what we were looking for. They took the time everyday to go through the details and options on site before building, I really appreciated that. An overall excellent experience with Bob and his crew, would definitely recommend.

We had our HDD deck installed in 2014, with incandescent deck lighting. With the warm weather this week, we set up our furniture on it. The deck still looks like the day it was finished. We called Darryl to update our lights to LEDs. The technician came today and did a great job. He was friendly, courteous and knowledgeable about our different types of fixtures (both on posts and stair treads). It seems this is one company that enjoys having a long term relationship with their clients.

Jonathan who owns the Milton franchise is very professional, responsive and easy to work with.

We got multiple quotes from top-ranked deck companies in the GTA, and he was comparable to all of them in pricing and was great about doing everything by the book, including managing the permit process on our behalf - we didn't have to do anything. Ultimately we felt we could trust him to do a great job so we went with him.

We visited the outdoor showroom in Waterdown which gave us helpful ideas on finishes.

His builder Jeff is fantastic, he built the whole elevated deck and stairs by himself in less than a week. Workmanship is excellent and longest wait was for railings which were high in demand.
Both Jeff and Jonathan were great and we're excited for our new composite deck!

Dan in Milton

Thank you Steve and your Hickory Dickory Decks team for the outstanding work on creating our new deck to replace our old wooden deck. The quality of materials and workmanship is 2nd to none and we are very happy to have this beautiful new deck to enjoy for years to come. I would not hesitate to recommend Hickory Dickory Decks to anyone looking to have a deck built that will stand the test of time.

These guys do great work.

I had a number of services quote for the job but Steve was by far the most professional and attentive to detail. The site was carefully assessed, measured and discussed BEFORE any work began.

We removed an old cedar deck and installed a top of the line composite deck... changed the look of our backyard dramatically for the better.

I had a very high confidence level in agreeing to start the work and when the crew arrived, all my expectations were met or exceeded.

Very professional. Great craftsmen. Fantastic product.

I entered a contract with the francised owner of Hickory Dickory Decks on July 13, 2020 to rebuild and expand an existing deck.  This review is posted to qualify a $450 discount under the contract agreement.
The contract awarded is about $3000,  30% higher than its closest competing contractor (excluding HST).  The company won the contract as it is the only contractor that came with a drawing, written quotation and material samples in the negotiation process, which gave me an expectation that a higher price would be worthwhile .  However it ended with total disappointment, mainly on 2 issues as the following:
1.     Over budget - Extra charges were added during work in progress for an extra step and new footings due to the owner's incorrect grading measurements and structural support assessment.  For a company that claimed itself a leading contractor in the field since 1987, this should not have happened had the assessment and quote been done with due diligence.
2.     Delay -   Before the contract was signed on July 13, the work duration was estimated to be 4 to 5 days, and would be completed before the end of August.  I had declined the company's 2% discount offer for the project to be done during the off season between September and November instead, fully expecting the work to be completed by the end of August.  The work began on August 25, but was completed on September 28, a span of 5 weeks instead of 4-5 working days estimated.  There were no unforeseen factors such as weather and workers issues within the work duration.
After the contract was signed, I was given a customer checklist and warranty checklist to go over them later when I have time.  When I went through the lists in the later days, it was too late to revoke the contract as work had already begun.  The checklists consisted 2 of 30 items, that would definitely change my decision, if were disclosed before the contract signing, which are: 
a/    "We do our best at measuring the elevation in your yard.  However, in the event an extra step is required or omitted, the final bill will be adjusted accordingly."
b/    "If you have ordered either glass or aluminium rail or other special order products, you can expect a 2-5 week wait after the deck is built before these products are installed.  The payment schedule will be altered to reflect this situation.  The deck will be paid in full and the price of the rail or glass will be held back until installation."
The last of the 3 required payments was made on Friday, August 28, 3 days ahead of the payment schedule.  Only next Monday, the day I expected the deck to be completed, I was told that the aluminium railing won't be ordered until the deck construction is completed, after which the delivery time from the contractor would be 3 to 5 weeks.
I hope my experience will help your decision process in finding a reputable and reliable contractor.

William Wong, Aurora - Ontario

In the spring of 2020, we choose HDD because they did such a nice job with out daughter and son in law's deck last year. Even though we dealt with a different franchise we got the the same courteous, timely service from Steve and his contractors..
Steve helped refine our plans and introduced us to the composite materials. We are very happy that we went with this.
The deck was completed before the proposed date so we got enjoy the deck before it got too cold.. We were also pleased that our extensive gardens surrounding the deck area suffered no damage during construction. We are looking forward to enjoying our new deck space for many years