- Approximate cost of services:
- $26,000.00
- Company Response
Hey Brian,
Thanks for the great review. Hope you and Susan are doing great out East. I went to your old place to meet the new owners and see the deck. Still looks great. Take care
Geoff
Hey Brian,
Thanks for the great review. Hope you and Susan are doing great out East. I went to your old place to meet the new owners and see the deck. Still looks great. Take care
Geoff
Hi Mary Ann,
Thanks for taking the time to write a nice review. We are glad you were happy with our service. Enjoy the deck!
Hello Trish and Jacques,
We appreciate your comments and the review. We would like to apologize for the service you received from our previous Etobicoke franchisee Ray Tierney. He is no longer part of the organization. It is quite clear that you did not receive the service you deserved.
I would like to point out a few things regarding your comments.
1. Using the joist cap is meant to increase the longevity of the frame of the deck and was a great option that many people use. Unfortunately for some reason it was not compatible with the Veka Deck PVC product and not something that could have been anticipated.
2. The Veka Deck PVC product that was replaced is one of our most proven products and is still being used today in 2014. There were a few color fading issues that were taken care of by the manufacturer.
Again we would like to apologize for negative experience with the project. We hope you have been enjoying the deck since completion.
Regards,
Hickory Dickory Decks MGMT
Thanks for posting the review for us. I hope you are enjoying the deck. Thanks again for your business!
Hey Bob,
Just wanted to thank-you for your HomeStars review. I hope you and Lynn are still enjoying the low maintenance deck. All the best.
Geoff
Hickory Dickory Decks
Hello,
Thanks again for your business! I am glad your are happy with the project and the service you received. Hope you are enjoying the deck!
Regards,
Geoff Aucoin
Hickory Dickory Decks
Hello,
Thanks again for your business!
Geoff
With franchises in over 60 cities in Canada, we’ve designed and built over 25,000 beautiful composite decks and have worked hard to earn our reputation as the best in the deck business.
To us, every project we undertake is not just a deck – it’s a Hickory Dickory Deck. That means it’s constructed to the highest standards using the best materials. It means it’s built by professional carpenters and craftspeople who adhere to the Hickory Dickory Decks philosophy and are careful to represent our brand well, every day. That means that you – our valued customer – will receive the best deck money can buy, backed by our complete satisfaction guarantee.