Gem Windows and Doors

Windows & Doors Installation & Service
1590 The Queensway Toronto ON M8Z 1V1
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87%

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Reviews by rating (past 12 months)
Best of Award '22 winner 2 timesBest of Award '22winner 2 times

Reviews for Gem Windows and Doors

Average customer rating:
8.7 10 (400 reviews)

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Chris Ross in Toronto
Chris Ross in Toronto
1 review Toronto, ON
10/10

Replacement Windows

We were worried about selecting a company to replace 6 windows in our house as there were so many companies to choose from and some window companies have a bad reputation. We selected Gem Windows and Doors based on a referral from a neighbor and we couldn't be happier. From the initial sales call through the installation process, everything went extremely well and everything moved along very quickly. The price was very competitive and the windows are very high quality. Overall a great experience.

Approximate cost of services:
$5,000.00
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Company Response

Glad to hear everything went well Mr. Ross. Thank you for your business.

Gem Windows and Doors

Paul Laberge in Etobicoke
Paul Laberge in Etobicoke
1 review Etobicoke, ON
10/10

Replace all windows

We are three-pete customers with Gem. They do a truly exceptional job at a competitive price. Seymour our sales rep is always a treat to deal with. Delivery and installation were on time, no surprises and the place was left spotless when they were done. The quality of the windows is exceptional. We are very pleased.

Approximate cost of services:
$20,000.00
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Company Response

Dear Mr. Laberge,

We pride having people like Seymour to service our customers. His main goal is to ensure that his customer's are taken care of. Thank you for your continued patronage!

Gem Windows and Doors

map_michelle
map_michelle
5 reviews Burlington, ON
10/10

Window Replacement

We had our windows in the front of the house and all the basement windows replaced. Walter and his co-worker were wonderful - they were quick, efficient, quiet and got the work done and cleaned up after they were done each area.
All went well and smoothly and they worked until the job was done.
We were extremely pleased with the results.

Approximate cost of services:
$6,000.00
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Joel in Toronto
Joel in Toronto
1 review Toronto, ON
9/10

Window replacement

The installer was experienced and professional. The windows supplied were as per the contract and were installed without problems. The Aluminum capping/trim work was well done with crisp folds and smooth caulking and the result looks great. The windows work well and open smoothly. There was a rain storm that arrived as the last of the caulking was being applied, so the clean up was a bit rushed.

Review has 1 previous version
Approximate cost of services:
$5,000.00
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chuck stobie in Mississauga
chuck stobie in Mississauga
1 review Mississauga, ON
10/10

windows and doors

we recently had a number of doors and windows replaced in our home by Gem Windows and Doors. Dave the salesman on the file took the time to come out to our home twice to review our choices and make a number of helpful suggestions while taking all required measuements. He compiled a very detailed,professional quote with a number of alternative choices for our benefit.
Dave then introduced us to Walter who was installer. He again came out to our home on two occasions to measure and re-measure to ensure accuracy.

The installation went very smoothly on te dates specified and within the time lines promised. The installation itself was very competently done with our home left in a clean, broomswept condition.

Overall I am very happy both with the product itself (all of the doors and windows look great and would appear to me to be of top quality)and the service was exceptional from start to finish.Moreover the pricing was competitve with all the other quotes we obtained before going with Gem. I would have no hesitation in recommending Gem to anyone in the merket for replacement windows and doors

Approximate cost of services:
$8,500.00
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Robert Gullins in Etobicoke
Robert Gullins in Etobicoke
1 review Etobicoke, ON
9/10

Supply and install new front door

My home was built in 1912 and still has the original brickwork and window and door openings. The front door frame was original but the door had been replaced with a wooden door with a small window in the top portion. It opens into a very short hallway and it has always been starving for natural light.

The GEM showroom is located on the Queensway next to Canadian Tire, east of 427 and I have passed by it for years. Dropped in one day in June 2010 and was impressed with the products.

One thing lead to another and a new modern door with a window panel that minimized visual connections but allowed lots of light in.

The installers arrived within minutes of the scheduled time, were courteous, efficient (though dust was created inside the house) but the installation was done professionally and completely to my satisfaction. Within a couple of hours the door was complete and gives a whole different appearance to the look of the house.

It has also helped motivate me to do the many other jobs needed to keep a 1912 home up to date.

Thank you GEM and I will be needig windows from you.

Robert Gullins

Approximate cost of services:
$2,000.00
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Sarah in Toronto
Sarah in Toronto
1 review Toronto, ON
9/10

relaced windows

I have used GEM twice and found them to be helpful and their price (which includes installation) resonable. They replaced 3 windows (bathroom, child's bedroom and dining room) initally.
The second time we used them it was to replace 5 windows in the living room and master bedroom. Both times they were efficient and willing to answer any questions I had.
I am pleased with the results and just looking at the windows makes me smile. If I have to replace more windows I'll certainly be using GEM again.

Approximate cost of services:
$2,000.00
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Kathryn Clarke in Etobicoke
Kathryn Clarke in Etobicoke
1 review Etobicoke, ON
10/10

Installation two storm doors

Very nice installers that cleaned everything up and left my place looking great! Old doors were taken away and the fellows attending were very polite and efficient in their tasks.

Approximate cost of services:
$1,200.00
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Wanda in Etobicoke
Wanda in Etobicoke
1 review Etobicoke, ON
10/10

Sliding Door

Gem Windows and Doors was recommended to me when in the market for a sliding door with build-in mini-blinds so, without hesitation I called Gem. Their service was great from the time they visited my home to the date of installation. Their staff is courteous and knowledgeable and the sliding door not only looks great, but the quality and workmanship is top notch. I would highly recommend Gem Windows and Doors. After a horrible experience with a roofing company I would never consider using a company if I didn't have a recommendation from someone first!

Approximate cost of services:
$2,000.00
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Felix Russo in Toronto
Felix Russo in Toronto
2 reviews Toronto, ON
10/10

Window replacement, dining room

Replaced older windows in a rental property. Excellent service from initial showroom visit to final installation. The old windows were taken out and the new ones installed with expert workmanship. We are happy with the style selected as it fits in with heritage look of house. All material was removed and finishing touches applied to my satisfaction. We are looking for a storm door replacement and have no hesitation about dealing with Gem again.

Approximate cost of services:
$2,280.00
Any advice to offer fellow homeowners facing a similar project?
Selection at the showroom is great -expert installation.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gem Windows and Doors

Gem Windows and Doors is Toronto's oldest and most trusted window and door retailer, serving South Western Ontario for over 55 years! Our showroom is designed to offer our customers choices from a wide range of window and door products. We specialize in custom window design and fabrication. We source windows worldwide to meet our customer’s requirements.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Today’s vinyl windows are high-tech, ENERGY STAR approved, double and triple glazed, painted with a host of accessories such as brick moulds and interior jambs. Aluminum windows are efficient and thermally broken. They have found their way back to residential homes, in addition to commercial uses. Of course, GEM can also supply wood windows and fiberglass windows. Hybrid windows can be either aluminum clad wood or vinyl or even wood-vinyl composites. GEM is now a distributor for Mastergrain Fiberglass Doors, the leading fiberglass residential entry door. Of course, we carry complete packages of insulated steel doors and wood doors. Don’t forget our fire rated products and commercial doors! Modern homes are utilizing doors that could be considered walls! Lift and Slide Doors can be built in sizes only dreamed about, as can Bi-fold doors and multi-track stacking doors. We must not leave out a full complement of patio doors which GEM offers! A great door requires a great screen and GEM has the pleated retractable and roll-away screens you need. GEM has storm doors to meet your custom as well as standard requirements. Quality Window coverings include a host of blind and shade styles. These are not only the hand operated types but include both hard-wired and solar powered units that raise and lower at the push of a button. GEM also offers interior partitions, interior doors, shower enclosures and glass enclosures inside your home. GEM can manufacture and install railing, canopies, solariums and porch enclosures!
SERVICES
Come to GEM for the best selection for window and door sales and installation. We are fabricators of aluminum windows and sub-fabricator of selected products. We can provide your custom products for new construction and renovation.
BRANDS
Our brands include Pella, Armor, NanaWall, Cardinal Glass, Royal Plastics, Energi, Synergy, Spartan, Windspec, Everlast, Old Castle Glass, Emtek, EntryGuard, Dorplex, Palma, Sunview, Novatech, Mastergain, GEM Transitional and GEM Contemporary. These cover the full range of styles such as modern, traditional, transitional, new constructions, custom, renovation and urban.
STYLES
GEM is able to provide all the architectural and construction styles you require. We carry modern windows and doors. Traditional will always have a place. Transitional products bridge the gap between modern and traditional.
SPECIALITIES
GEM is your one-stop problem solver. Is it getting noisy when you want to sleep? We are experts at soundproofing windows to reduce sound transfer into your home. We invite you to visit our showroom to speak to our professional sales team, to learn more about our high quality custom products.
WEBSITE
http://www.gemwindows.com
YEAR ESTABLISHED
1961
NUMBER OF EMPLOYEES
15
RETURN POLICY
All products made to order
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, and Financing Available
LICENSES
GEM is a licensed contractor and maintains a manufacturing license. We are WSIB participants, member
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacture Warranty plus 5 years of GEM installation
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.