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Geek Squad

Computer Repairs and Support
Toronto ON M5N 1A7
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S in Mississauga
S in Mississauga
24 reviews Mississauga, ON
4/10

Harddisk Failure.

I went to Geek Squad with my Hitachi 250 gb portable harddrive mainly because it was unresponsive when hooked up to the computer. As i got to Geek Squad i presented my harddisk and explained to him my problem... Now he told be that jusst by looking at it they can't tell anything... which is pretty obvious, but i was told i had to pay $150 for them to look at it and see what is the problem and then additional charge MAY apply based on the problem. Now, this got me really upset also because there was a risk to attempting the repair. In my case i had a 120gb of valuable data including pictures, years of documents and other. I had no choice and wasn't willing to pay a third party to risk such an important drive. Now after they looked at it they told me they weren't sure as to what the problem is, and charges can get really costly to recover this data. I was really upset firstly cause my documents were no longer recoverable and secondly i paid $150 bucks for nothing. A few days later i met my brother in law who is an engineer in computer science and i presented him this problem. He said he will look into it and will get back to be. He came to me the next day and told me my data was fine (thanks god) and the problem was that the circuit had died out. basically all i need to recover the documents was and new sata hard disk enclosure that would cost me $15 bucks and the job would be done Now what was really upsetting was to it being 15 times the cost of the actual repair. Anyways, im just trying to pass the message that when it comes to issues in regards to computer and hard disk repairs. Get quotes, second opinions, and be sure to make the right move. Make sure you dont end up paying over and beyond what is needed, because sometimes things can get costly unnecessarily for no good reason. thank you.

Approximate cost of services:
$150.00
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