Hello Clera Customer,

Thank you so much for being such a valued customer, it has been a pleasure to serve you all these years. In a world filled with so many choices and possibilities, we thank you for selecting Clera windows and Doors once again and for strongly recommending us.

Enjoy the beautiful new look!

Hi Ray,

Thank you very much for the amazing review! It was a pleasure speaking with you and assisting you with your door issues. I will make sure to let Andrey know how happy you are with the service that he provided you with.

Take care and keep well!

Dear Private User,

We thank you for your feedback, and apologize for the inconvenience. Our customer satisfaction is of the utmost importance to our team and we work hard to ensure every project goes seamlessly. We have been in the window and door business for over 43 years, and thousands of customers would attest that their experiences were exceptional and well align with Clera Windows and Doors core values. However, we are certainly no exception to error, it seems that there was a misunderstanding between our sales rep and the installer which resulted in the installer to miss your installation appointment, and, for that we apologize.

As per our conversation, you have confirmed that your installation has been booked for Tues. July 27th.

Thank you again for patience and understanding,

We wish you the best!

Rita

Hi Private User,

Thank you so much for your kind words and your recommendation. We really appreciate you taking the time to share your experience with us. We look forward to working with you in the future!

Keep well and safe!

Dear Private User,

I want to thank you for taking the time to provide us with your feedback. I also like to extend an apology to you and your husband for the troubles you've encountered over the course of your project. As per our last conversation, I was delighted to hear that all issues have been rectified your satisfaction. Your thoughtful and kind words about me and about the service that I provided you have made my day. Thank you again!

I wish you all the best!

Rita

Dear Private User,

We are so happy to hear from a repeat customer. Thank you so much for choosing Clera Windows and Doors and for allowing us into your home again. Barry and his crew are very kind and hard working team, they will be thrilled to hear about your kind feedback about their work. They take pride in what they do and they treat each project as if it was their own home.

Thank you again and keep well!

Hi Clera Customer,
Thank you for your thoughtful review and the 10-stars!. We are delighted that our team made the whole family happy with their professionalism and with your new windows.

Enjoy your beautiful new upgrades and thank you for choosing Clera Windows and Doors!

Dear Tony,

Thank you for being a Clera Windows and Doors customer. We sincerely appreciate your business and your great feedback! We are delighted that you are pleased with the professional job that the Clera installation team provided you with. It's great to hear that they were able to match the finish of your new door to your original woodwork. Your support means the world to us, thank you so much for your recommendation.

We look forward to welcoming you back again soon!

All the best!

Hello Private User,

Thank you very much for your great feedback and your thoughtful concern about the installer. He is well and working away installing windows and doors for Clera customers. We are delighted to read that the installation crew was very efficient and professional and they were able to meet your expectations.

Thank you again for your support and for choosing Clera Windows and Doors!

All the best!

Hello Marsha,

Thank you so much for your 8-stars and your kind words. We certainly do our best to meet our customers needs in a timely fashion and in a friendly and professional manner. We apologize for the extended time frame of your project, every job no matter the size, is very important to us. Due to the several lockdowns and the shortage of some key raw materials industry-wide, combined with shortage of staff due to Covid-19 our production schedules have been impacted therefore delaying the timely delivery and installation of windows and doors.

We thank you again for your business and patience and look forward to assisting you again,

Best wishes!