We replaced several windows and a Patio Door. We experienced poor communication, poor order accuracy, very poor customer followup, very poor fixing of errors . We never got exactly what we had ordered.

The work was excellent. The crew arrived on time and completed the work within the time frame they quoted. The door looks great. They even managed to salvage the existing dead bolt and straighten a slight bend in the bolt so I didn't need to get a new dead bolt and have it re-keyed. They even expertly put spray foam around the door and it looks much better than what was there before. This is the second time I've had Clera Windows and doors do work on my home and I would highly recommend them.

I have used Clera windows many time throughout my lifetime. As a Realtor I highly recommend their products and services to my clients. Always professional, always caring, and always doing A top notch job! Keep up the great work everyone ❤️

I am beyond satisfied with the service I received and the quality of the workmanship and products by Clera Windows and Doors at my home in LaSalle, ON. Not only did Gary quote the job at a substantially lower cost than four local window companies, but his price included an additional window. The installers worked diligently to ensure that my 8 windows, patio door and exterior door were replaced quickly and properly. They were hard working, professional and cleaned up all work areas when finished. Thank you to Gary and his team. I will definitely recommend Clera to my family and friends.

We like the appearance of the windows. Installation was very professional. But, we do not know what to think about quality.?
There is exterior glass condensation on windows. "Google" sad this about
exterior condensation : "As the surface of the glass is cold, the air around it reacts with this temperature and condenses, creating moisture on the outside. ... If you have condensation on the outside of your double or triple glazed windows, then it's likely to be because they're doing the job they're meant to do". We did not have this with other(26 years old) windows. This condensation make us uncomfortable. This morning there is exterior condensation also. We are sending pictures.

I was very happy with the whole process from meeting with the salesman to installation. The new windows are beautiful and met all the standards for the coop. The installers were neat and tidy and left everything clean.

We were very pleased with the installation and the quality of our new basement windows. From the moment we signed the contract to the point our older windows were replaced, we found the Clera team helpful with their suggestions and very professional. We are happy with all the doors and windows Clera has provided in the past and have recommended them to neighbours.

They are a very good company the initial meeting was positive the guy who came explained everything and was very helpful and friendly. The installation guys who came to the house were on time and were very respectful of the needs of my very temperamental dog and worked around him. They were quick and the windows are beautiful.

They took the time at the end to patiently explain how the new windows worked and how you can open them to clean the outside part of the window.

I had nothing but positive feedback.

The only negative feedback was dealing with the people who you make the monthly payments to Home Trust Co not very helpful or friendly. Sorry doing this from my work computer I do not have a picture.

They can improve their timing a little bit but other than that, they are straightforward, professional and knowledgeable. They don't give you the run around when I ask a question. The sales person is approachable from start to finish and the installers are honest and they do what they are supposed to do. The quality of the windows is excellent. I'm very satisfied with the outcome.

We love how they installed its clean and tidy , the trimmings are neat not a mess like company , also it was installed fast . We definetely ask Sclera to the rest of our window