Hello KStreets,

Thank you very much for your suggestion. We are always keen to listen to our customer's and to receive their feedback. This is the best way to improve our products and services and maintain our customer's satisfaction.
Once again thank you for your feedback and the 7-stars.

Enjoy your new windows in good health!

Hi Rick,

We're happy to hear that everything went off without a hitch. Our goal is to always provide the best services to all our customers. Thank you for your business and for your great feedback. We would be honored to work with you again!

Enjoy your new windows!

Hi Clera Customer,
Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with us. We apologize for the delay and are incredibly grateful to have your support and recognition during this unprecedented time.

Thank you again for your feedback and your business!

Beat regards!

Hello Anita,

Thank you for your 9-star review! We are pleased that your experience with Clera Windows and doors was a good one. We hope that you will recommend us to your friends and family.
Enjoy your newly installed windows!

Hello Doug,

This is such great news to hear!

Thank you so much for your kind words and awesome review of our products and our team. We will make sure to pass on to Gary, Rob and Scott your kind words. Our team is extremely proud of the work they do and their attention to detail on all our customers projects. Your great feedback goes a long way to motivating everyone at Clera to continue to provide excellent services, quality products and great value.

We know you will enjoy your newly installed windows for many more years to come, and surely you'll enjoy the energy savings even more.

Warm wishes!

Hi Kimmartin,

Thank you so much for trusting us to be your source for top quality windows. It means so much when our customers share their experiences with us and the community. We are glad we were able to meet your expectations.

We thank you again for your business and your recommendation!

All the best!

Good Day Private User,

Thank you for being a loyal Clera customer!
There is nothing more rewarding than seeing an order from a repeat customer, and we can't express how grateful we are every time. It's always great to hear our customers are still happy after so many years. Terry and his crew will be thrilled to hear about your amazing review and the 10-stars.

Thank you again for your continued business and loyalty to our company.

Best wishes!

Updated Nov 25th

We have reached out to this reviewer several times on this platform without a reply. If this was a genuine complaint the reviewer should have called our head office or our Ajax location asap. Therefore, we have to consider this review FAKE.

Updated Nov 24th

Dear Reviewer,

We still have not heard back from you to discuss the outstanding issues with our products and services. As per our head office records, and our conversation with our Ajax location, we have no record of any customer receiving the wrong size windows. Because we take our genuine customer's comments very seriously, kindly contact me Rita at 905 738-1870 x 240 or our Ajax location at 905-666-9797 so we can do our best to resolve your issues immediately.

Thank you,

Rita

Hello Roonb,

Thank you for taking the time to write a review about your experience with us. We are so sorry to hear that you are having issues with some of your windows and you are still waiting for them to be replaced. Clera takes our customers satisfaction very seriously and we NEVER IGNORE or NEGLECT any of their concerns and issues. We are in the midst of a Pandemic and we are trying to do whatever we can with the limited resources. There is a shortage of some key raw materials industry-wide combined with shortage of staff due to Covid-19. This supply disruption has impacted the timely delivery and installation of windows and doors. We will like to investigate your issue further but we are unable to identify you with the name provided on your review. For assistance please call your local distributor or our head office.

We apologize again and thank you for your patience.