Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3710 reviews)

Sort by

Private User
Private User
1 review Ottawa, ON
10/10

Clera windows

Good quality windows. Professional and attentive sales staff. Responsive customer service. Installers that were both friendly and efficient. Weve had the windows for a few years now. Theyve held up well over time.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Good day Clera valued customer,

We thank you for your 10-stars and for your kind words. Happy to hear that we met all your expectations and that you are pleased with your new windows. Your business is greatly appreciated!
All the best!

Owen
Owen
1 review Hamilton, ON
10/10

Excellent Service

I highly recommend Jonny for any home improvement projects. He recently installed a new back patio door for me and did an excellent job. From the initial consultation to the final result, Jonny was professional, courteous, and easy to communicate with. The quality of his work is top-notch and the door looks fantastic. I'm thoroughly impressed with the service I received and would definitely hire him again!

Approximate cost of services:
$5,200.00
Was this review helpful?
Company Response

Hello Owen,

Thank you so much for your kind review!. We are very glad to hear that you are happy with the products and services completed by Jonny. We thank you for your business and your recommendation.
We wish you the best!

Private User
Private User
Private User reviews Aurora, ON
10/10

Window Renos

Took sometime before the Installers could make it out to our place. But once they started working, the project turned out great!

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Hello Clera valued customer,

Thank you so much for the awesome review! We appreciate your kind words and are happy to hear that you had a positive experience with us. We thank you for the 10-stars and your business!
Best wishes!

bsiurna
bsiurna
1 review Belleville, ON
4/10

Patio door installation

The installation of the patio door on the outside was very poorly completed. It is an eyesore!

Approximate cost of services:
$3,600.00
Was this review helpful?
Company Response

Hi Bsiuna,
Updated Sept 25th
As per your local branch manager he informed us that he already visited you and text you that they will address the issue of the caulking as soon as it dries up. They don't want to re-caulk so soon before the caulking dries up, so they don't make a mess. High humidity can slow down the drying process and increase the amount of time it takes for the caulk to fully cure. If the air is already saturated with moisture, the caulk will take longer to dry.

Thank you for reaching out to us, we are very sorry to hear that you are not pleased with the installation of your patio door. We informed your local Clera represantive to contact you and address your issue.
Best regards!

Private User
Private User
Private User reviews North York, ON
10/10

Window replacement

Marco at Clera was fantastic. He knows the product and was helpful in the right solution for us. His experience in design, colour, and installation made the whole process go smoothly.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Good day Clera valued customer,
Thank you for your comments. We are thrilled to hear that your experience with our sales consultant Marco was a fantastic one. We thank you for your 10-stars and your business!
Kindest regards!

Dave & JP
Dave & JP
1 review Kingston, ON
10/10

COMPLETE WINDOW REPLACEMENT

We are 100% satisfied with the service, pricing, and installation of our windows. Hans, the local franchisee, and the installer Jeff both showed professionalism and expertise as well as concern and friendliness. They made sure every detail was done correctly and with care. They treated us like they were doing their own homes. We highly recommend Clera if you want it done right the first time. Pricing was very fair and quality was excellent.

Approximate cost of services:
$24,050.00
Was this review helpful?
Company Response

Hello Dave & JP,
We genuinely appreciate your business and the trust you have placed in us. Thank you for being a loyal and satisfied customer, Hans, Jeff, and the installation team will be very pleased with your feedback. Your 10-stars and recommendation are greatly appreciated!
Best wishes!

Aamir
Aamir
1 review Mississauga, ON
10/10

Clera windows best salesman Gihan

After searching for three long years to find the right company to replace our windows, we finally came across Clera Windows, and we couldnt be happier with our decision! From the first consultation to the final installation, our experience has been nothing short of exceptional.

We were fortunate to meet Gihan, our sales representative, who made the entire process smooth and stress-free. Gihan is one of the friendliest and most professional salespeople weve ever encountered. His knowledge about windows and his genuine approach instantly put us at ease. He carefully listened to our needs and provided a variety of options without any pressure. Gihans dedication to customer satisfaction was clear from the start, as he took the time to answer all our questions and make sure we felt confident in our choices. His advice was spot-on, and we felt that he truly had our best interests at heart.

Once the windows were chosen, the installation process was just as impressive. We were introduced to Islam and his team, who were nothing short of amazing! This group of young, energetic professionals worked quickly, efficiently, and with incredible precision. They are clearly Cleras top installers, capable of handling both large and small jobs with ease. Their attention to detail and commitment to quality were evident from the moment they arrived. Whether it was a major installation or a smaller task, Islam and his team tackled everything with enthusiasm and expertise.

The installation was seamless, and the team went above and beyond to make sure everything was perfect. They treated our home with care, keeping the work area clean and ensuring that every window was installed to perfection. Islams leadership was evident, as he guided his team with efficiency while also maintaining a friendly and approachable demeanor throughout the entire process.

Now that the windows are installed, we can already see a significant difference in our homes appearance, comfort, and energy efficiency. We are beyond thrilled with the results, and its clear that choosing Clera Windows was the best decision we could have made.

If youre searching for a window company, we highly recommend Clera Windows and be sure to ask for Gihan as your sales representative and Islam for installation. Their level of professionalism, expertise, and commitment to customer satisfaction is unmatched. After years of searching, we finally found the perfect team!

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hi Aamir,

what an amazing review, thank you so much for taking the time to provide us with this amazing review and for choosing Clera Windows and Doors for your windows and door replacement project. Everyone at Clera loves to know that our customers enjoy our products and services. We are delighted to hear that that you are very happy with the service provided by Gihan, Islam and the installation team. We do our very best to make our customers experience memorable by providing quality products , excellent services, and comparable prices.
Thank you again for your business and your recommendation!

Private User
Private User
Private User reviews Kingston, ON
8/10

Patio Door installation

Salesperson listened to my needs and budget. He helped determine the right door and handle for me.
Installation was seamless. Arrived on time. Cleaned Up. Review the job with me.

Awesome experience

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

Hello Clera valued customer,
Thank you for sharing your feedback with us!. We're happy to hear that everyone involved in your project provided you with an organized and professional experience, we know that the team would appreciate your comments immensely. We thank you for your business!
Best wishes!

Private User
Private User
Private User reviews Kingston, ON
10/10

Retrofitted Basement Window

Both easy to work with, prompt, and attention to detail. They were receptive to questions.

Approximate cost of services:
$795.00
Was this review helpful?
Company Response

Good day Clera valued customer,
Thank you so much for your awesome review! We appreciate your kind words and are happy to hear that you had a very positive experience with us. Your business and 10-stars are greatly appreciated!
Best wishes to you!

Aldo Celini
Aldo Celini
1 review Mississauga, ON
10/10

Windows

We were having cold issues in the front of the house and needed to replace the windows. We contacted Clera and Kyle came over to meet us he gave us a reasonable quote,we accepted and 3 months later we got our windows and we are very pleased with the product and with the individual that installed them. Thank you

Approximate cost of services:
$10,898.00
Was this review helpful?
Company Response

Hello Aldo,

We thank you for your business and for your 10-star review. We are pleased to hear that Kyle and the installation team met all your expectations.
All the best to you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera is a proud recipient of the Homestars Best Award for more than 10 years. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.