ChiChi

David and his team replaced the carpet on the second floor of my home. They also installed laminate on my staircase. Working with David was a pleasant experience from start to finish!! He was always available, promptly responding to my incessant questions, and would frequently check-in with me when his team was on site to ensure everything was going ok. Besides the awesome attitude, his team also did excellent work!! They took out the old carpet, disposed of it, and installed the new carpet and laminate. They cleaned up after themselves too, which is always a plus!! I would definitely recommend David for any job, and will use him again if I need too. Thank you David and keep up the good work!

Updating my review to say that I still have not received ANY refund from Josh.. I accepted to collect 80% of my deposit which is what was stated in the contract. I still do not have it. I also offered to return the plywood he dropped in my garage to any location he specifies!! Contrary to his updated response, he has not reached out to me or offered to refund any part of the deposit I paid.. I have also reached out to HomeStars to complain about this Contractor. I still stand by my initial review of this company - Josh is unreliable and dishonest and I do not recommend him for any job. If he cannot be trusted with $600 I cannot imagine what he will do with a large dollar contract. *************************************************************************** Josh responded to my HomeStars request to repair my window sidings. He came over, provided an estimate, asked for a 40% down payment, and said he would come 2 days later to start the job. He didn't show up or reach out to say he wouldn't. I called and sent messages which he did not respond to. After a few days, he finally responded, said he had been busy and would come the next weekend. This happened 3 more times! By the fourth no show, I told Josh I was not happy with his work ethic and would like to cancel. Josh initially refused to refund my $639 deposit. He then came back and said I would need to pay a 20% cancellation fee, despite the fact the he never showed up do to the job! After days of back and forth messages, Josh offered to refund only $250. His argument was that the difference was the cost of 2 pieces of plywood, and his fuel and effort for coming to estimate the job! I have still not received any refund from him... I have had a very frustrating experience in my dealings with Josh and do not recommend him for any job. In my opinion he is unreliable and dishonest.

Updating my review because Omid reached out and resolved the issues. I am satisfied with the service provided. ************************************************************** I posted a HomeStars request when a bathroom in my home started leaking through the ceiling and into my living room. Omid and his partner came over and determined that the leak was from cracks on the tiles in the bathroom floor. They removed the old tiles, re-tiled the entire bathroom and fixed the damaged ceiling in my living room.

A Starling family had their nest in my bathroom fan vent. Ken took it out, vacuumed and disinfected, then installed a mesh to keep them out for good. He arrived right on schedule, and was very efficient and friendly. He was also knowledgeable about Starlings and pests in general. I would definitely recommend Gotcha Wildlife!

James sorted out my waterlogged backyard. He put in some patio stones and sod, and also repaired my broken fence post. Work was completed on time, and his price was fair. James has a great attitude, he's pleasant and easy to talk to. I would definitely use his services again and have already recommended him to some people.

My basement was unfinished, HIP put in a room, a full bathroom and living area. The workers were very professional, polite and always cleaned up after themselves. Even my neighbors commented on how well mannered and tidy they were! Ella and Christian were very responsive, I got prompt replies to my messages and questions during the entire project - even outside their working hours. The project was completed on time, and done very nicely too. Pricing was competitive, I got 3 quotes which were all within the same range. I love my new basement, and would definitely recommend HIP for any home improvement task.

I had a leak in my bathroom which meant the tiles and backer boards needed to be replaced. Also replaced the faucets and toilets in other bathrooms. They also repaired my porch post and handled other odd jobs around the house. Benton’s team did a great job with everything and we are pleased with the results. I would definitely recommend Sierra Reno Group.