Reviews

10/10

Used HomeStars to find Capps Duct Cleaning - easy to book on my schedule. Fantastic expert service that didn't disappoint. Reviews are accurate - clean, smart professionals, completes their work in your home with care. Highly recommend!

Approximate cost of services:
$550.00
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Company Response

Paolo

Thank you for your wonderful review, we look forward to working with you in the Future.

Sherry

10/10

This is the second time we've used Finished Basements to renovate parts of our home. 5 years ago we installed a gorgeous double-sided stone fireplace between our main floor kitchen and family room. This year, we decided to renovate our 1,000 sq ft basement. We did our research and got quotes from multiple companies. Right away, John and his team stood out - especially during COVID - competitive quote, attention to detail, responsive and always professional. Their expertise gives you complete peace of mind. John and his team worked incredibly hard, maintained a solid schedule, kept us informed daily of progress and came in on budget and under time. An incredible experience. First rate crew, professional and skilled. My favourite part is the flexibility John and his team showed us daily. They always had time for talk, design and construction suggestions and we did make some changes on the fly and the Finished Basements team delivered. No easy job - gutted original basement to studs, removed load bearing wall... installed new custom kitchen, bath, laundry, fitness, pantry, and storage rooms, + new floor with all the lighting and trimmings you'd expect from a modern renovation company. Our best compliment received so far - "I can't believe this is your basement, what an incredible renovation." Thanks Finished Basements!

Approximate cost of services:
$100,000.00
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Company Response

Paolo, thanks for a great review. You and your wife were great to work with. Basement sure looks good. Enjoy your new space. John, FinishedBasements.ca

1/10

After install service dismal. Installed two executive doors (Main and side). Under six months, we found a crack in the door that ran from latch to deadbolt. Waited 2 months for an onsite inspection, then immediately blamed us, calling it a mystery. then promised a technician that would come by, rebalance door and do some touch up (if not there problem, why offer?). NEVER CAME. I would not recommend, ever.

Approximate cost of services:
$6,000.00
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Company Response

Hello Paolo,
We’re sorry to hear that you feel this way about our company. Unfortunately, the things that you mentioned are not exactly as written and needs to be cleared.
Our doors don’t normally crack especially NOT within 6 months after installation. A crack on a door might be a manufacturer defect which can be seen right away or otherwise it could be caused by a physical damage.
Within a week after your complaint, our Installation Department Manager came to inspect the problem. Our manager noticed a physical damage on the door panel, which created a crack on the panel. Also, this physical damage left a big Blue color marks right in the middle of the crack and around it. There is no Blue color involved in your project. The door was painted Black from inside and outside. The caulking finish was also Black.
Our manager and you both agreed that the cause of the crack was a physical damage.
Also, our installer came back to adjust the door and brought you a touch up paint.
Since our last visit last year, we never heard anything from you and assumed everything was resolved. So your review really came to us as a surprise. If there is anything else we can help you with, please feel free to call us.
Thank you!

10/10

Lince's painting team had painted our entire 2-storey house a few years back and did an incredible job. Clean, professional and timely. Of course when we had our backyard project almost complete, it was no question we would have Lince's painting back to make our backyard special. We needed an 8 yr old wood fence, a brand new wood fence and a cabana stained for protection, but also for design, Lince's helped us pick a dramatic look using 'teak' for the fence a 'wrought iron' colours for the cabana. Stunning! and I would recommend services.

Approximate cost of services:
$4,000.00
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9/10

Over the last month, my hot water pressure has been very low, and decreasing. I called Reliance Home Comfort on Wednesday and they provided a technician to visit my home in under 24 hours, and at a reservation window at my convenience. Brad Peck, arrived on time, was very knowledgeable and diagnosed and corrected my problem in under 30 minutes from ringing my doorbell. Brad also gave me a quick review on how best to operate the tank controls. Excellent hot water and great pressure. Great result. Note - I rent the water heater, therefore no cost for service.

Approximate cost of services:
$0.00
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Company Response

Thank you Paolo for taking the time to post your comments and review. We sincerely appreciate it ~ Penny

10/10

Lince's Painting did an amazing job in my home (April 2016) - finished and painted crown moldings, ceilings, walls, windows, baseboards, doors & trim expertly done. Raul and his team were on time, clean, and very professional! I would recommend Lince's Painting to anyone that wants a top, top job from a team that treats their client's home as it were their own!

Approximate cost of services:
$10,000.00
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Company Response

We really appreciate the feedback and we are extremely glad that you liked the work! We look forward to serving you again! Thank you for choosing Lince's Painting.