Nancy Miller in Toronto

Warranty repair - Thoroughly pleased with our technician. Vitalii was professional, knowledgeable and personable. Fortunately turned out to be a relatively minor issue, (iced up freezer coils which had to be steamed cleaned,) but he gave me helpful tips to hopefully avoid the same thing happening again.

The steel cables on our 30 yr. old heavy wooden automatic garage door broke on a weekend and I had to make a decision about who to call from all the listings on the internet. Scrolled through lots and after perusing many websites decided to call Fix it Right. Got through immediately and an appointment was scheduled for the next day. Jacob came over to assess and we agreed that replacing instead of fixing the door made the most sense. Lots of choice and options for the door and we felt the price to remove, dispose, and install was very reasonable. The job ended up being much more complex than anticipated as the new door was a bit thicker than our old one and they had to make quite a few adjustments in order for it to open and close without jamming on the ceiling. The crew ended working for 5 hours in terrible weather in the dark. When we discovered that our keypad entry had been removed in order to install the protective frame and do caulking, Jacob came back the next day and reassured us that it wasn't a big deal, no rewiring necessary as the unit was actually wifi, which after 30 yrs. we had totally forgotten. It just had to be screwed back in, which he did. Under the circumstances, not surprising that one small item got missed in the dark, snowy night. Super impressed with the phone support and prompt service. Whenever we phoned, if we got an answering service, our call was returned almost immediately. Highly recommend this company.

We have had an annual furnace service contract with Belyea for years. Very pleased with Dylan. Personable, professional and tidy! Did a thorough job. Always happy with Belyea technicians. Reasonable prices.

I'm on an annual contract plan, so can't remember what I pay for annual service, but I know it's reasonable. Have used Belyea for years for our furnace, water heater and central and ductless air conditioner. Well run company. Every serviceman has always been knowledgeable, polite, wears a clean uniform and puts on booties to protect your floors.

Chaim knows everything there is to know about fireplaces. He gave us very helpful advice about our 20 yr. old fireplace and about what to do next when we replace it next year. Personable and professional, also very tidy when working, which is always appreciated.

Moths built a nest inside the exterior hose for my ductless air conditioner - they were crawling out from behind the unit inside our house which is how we realized the source of the infestation. Atlanta sent two very professional service people. One of the service men had to make a very tricky climb from one roof level to the next as our house is a very tall house in downtown Toronto and ladder placement was difficult. He persisted to make sure that not only did he spray the area, but sealed it as well and took a photo for me to forward to the company that services my air conditioner, as he discovered a plastic connector had shattered somehow leaving a perfect space for insects to nest. I was super impressed with his determination to do the job right. Would absolutely call them again. They handle all sorts of wildlife - raccoons to ants.

We've used Roto Rooter for a number of years to deal with the root balls that build up in the very old city pipes in downtown Toronto. Always very professional and courteous. Also maintain as tidy a work site as possible. Recently had a billing issue about a complication that took everyone by surprise several years after a job was completed. Very impressed with the professional response. It is the mark of a good company that when problems arise, they take responsibility. It is important to know that a business stands behind their work for projects that can often be in the thousands of dollars.

We went to Joan Marie after a disastrous experience with another interior designer and absolutely love the results. She has impeccable taste, great organizational skills and a great roster of suppliers. Most importantly she understands that design is a give and take between the designer and the client. She also does a great job of constantly thinking about all the small details that make a big difference. Our project was a top to bottom redo for our bedroom, a study, living and dining room, foyer plus new floors throughout much of the house. We are really enjoying the end results plus many of the changes like custom built closets in the bedroom, lighting changes and the floors have significantly increased the value of our house. Lots of photos of our project on her website.