Reviews

10/10

Mark and Anna were amazing !! On time, clean, friendly, and professional. They worked efficiently and were a pleasure to have in our home. Thank you two for doing such a great job. What a difference !!

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Company Response

Thank you Brandon for such an awesome review! We appreciate your business and look forward to working with you in the future.
All the best~ Mark

10/10

I can't put into words how happy I am with my entire experience with Arjay and his amazing team. My go-to guys for this. Amazing service even after the job was finished and complete 100% transparency. Thank you guys.

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Company Response

Thank you very much for the positive feedback Brandon! Your hone looks amazing! It was a pleasure to work for you and we look forward to serving you well in the future!

10/10

Watermart was absolutely fantastic and so easy to deal with. George did a fantastic job doing his job, and Donna's energy on customer service and helpfulness was so refreshing. Thanks again, will use for my new home in the coming months.

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Company Response

Hi Brandon. That is really great to hear that you found us "fantastic" and "easy to deal with". George is a very experienced technician and Donna really knows her stuff. Both approach customers with their best interests in mind. (They are also great people to work with, btw!). We're looking forward to helping you with your water needs in your new home. Call anytime if you have questions. Sincerely, Dave, George, Donna and the rest of the Watermart Team.

10/10

Absolutely THRILLED with my new patio door. Honestly they were the only company out of so many others that had the solution to make the door fit so perfectly. They then did my basement window very professionally and quickly. Thank you so much.

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Company Response

Hi, Brandon!

We're extremely happy to see your overall satisfaction with your patio door & basement window improvement project. It's our collective duty to ensure your satisfaction with the process and outcome, it's reassuring for us to be in receipt of this feedback regarding your professional, quick and seamlessly completed renovation.

All the best,
Brock Doors & Windows Ltd.

10/10

Bobby and his team did my skylight and had it done in less than an hour after. Absolutely amazing experience, he quoted it quickly and the lowest of all the ones I received. Massive skylight(6.5x4.5 feet) that required custom sizing and had it delivered in 4 weeks versus other companies quoting 10+. I've attached before and after photos. Very happy. Would recommend.

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Company Response

Thanks, the skylight replacement went really well

4/10

Brutal experience. Windows were paid for in full and I was told I would get a replacement window for an error that occurred during production. Salesman didn't care to follow up, customer service can't keep track of their installation crews or clients, and they feel the need to call way after evening hours. I needed to message, call and email many times for a reply. My prior review was a 10 and wonderfully fantastic, but after the way the mistake was handled and how late it was handled, my wife and I are extremely disappointed. The only reason we would maybe recommend Brock is strictly limited to their superior product. We were sold on the idea of how easy it would be to get issues rectified and it seems its been nothing close to what we were promised. It's been over a month now. Stefan and his team did a fantastic job installing. The windows are fantastic and we love them.

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Company Response

Hi there, Brandon! We appreciate your kind mentions of those involved in your project, and are happy to hear that you found the feedback of our team to be a tremendous help in your decision making process.

We hope to have the pleasure of working alongside you again on any future window and/or door renovations. Thank you!

All the best,
Brock Doors & Windows Ltd.