Spring Home Heating & Cooling Systems Inc

Heating & Air Conditioning
160 Torbay Road Markham ON L3R 1G6
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Spring Home Heating & Cooling Systems Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 10 timesBest of 2019winner 10 times

Reviews for Spring Home Heating & Cooling Systems Inc

Average customer rating:
9.9 10 (948 reviews)

Sort by

jpw from Scarborough
jpw from Scarborough
10 reviews Toronto, ON
10/10

Furnace 'Burner' Issue

Last Thursday(Oct. 8'th), my furnace stopped working. I had similar problems previously, twice with an 'ignitor' and once with a faulty control board. I phoned Spring Home Heating and Cooling and spoke to the customer care representative. She had me do a test and, when that didn't work, made an appointment for a service rep. to come out Friday Oct. 9'th. Spring Home was busy with other tasks so I considered it lucky to get such a quick response.

It turned out this time the problem was with the furnace 'burners' being clogged. I have a Trane furnace about 13 years old and when the furnace senses a problem with the burners, it shuts down. It took the technician about 20 minutes to fix the burners and get the furnace up and running again.

I can't recommend Spring Home highly enough. The customer care rep. Rodina is pleasant to talk to and knowledgeable as was the technician Kiril who explained what the problem was in detail and showed me the burners so I could see the problem areas.

Was this review helpful?
Company Response

Hello John, thank you for your continued trust with Spring Home. So happy to hear that we were able to assist you right away with your furnace issue. Please do not hesitate to call us at anytime should you need our assistance or if you have any questions. Looking forward to serve you in many years to come. Thank you again John! All the best to you!

Teresa from Toronto
Teresa from Toronto
8 reviews Toronto, ON
10/10

Air Conditioning (Maintenance)

Once again Spring Home Heating and Cooling came through with taking good care of us!

Our air conditioner required some additional cleaning on our regular maintenance check. The unit wasn’t pushing out as much cool air as it was suppose to be doing. The technician who came was able to find what the problem was and fix it on the spot. He was very knowledgeable, skilled and was able to explain to us what the issue was. The air conditioner is working great now!

Rodina who works in the office was able to answer my questions and provided such good information. She is so responsive and provides such great customer service. It really means a lot when someone cares. Thank you Rodina.

Thanks again Spring Home !

Was this review helpful?
Company Response

Hello Teresa, a customer like you motivates us even more to do better at our job. A simple appreciation to our hard work each time is very fulfilling. We are so happy that once again we were able to meet your expectation. looking forward to serve you in many years to come. Please be safe always!

gds (Toronto)
gds (Toronto)
2 reviews Toronto, ON
10/10

New Daikin Furnace/AC installed perfectly.

My AC went down over the summer and my house turned into an oven during the peak of Covid-19!! Fortunately, I found Spring Home to help me resolve the situation. Cy patiently worked with me to carefully determine what the issue was and what my my best options were. I ended up deciding on a new Daikin furnace and AC. Cy helped ensure all the appropriate parts could be sourced, which was complicated due to the pandemic. Spring Home offered the best solution at the best price. I compared the same system with other vendors, and could not do better on price. In the end, I not only got the best price, but I got the best install and service as well.

George the owner came over with his install team on install day (on time and as planned), and carefully reviewed everything to make sure the job would go smoothly and his team knew what to do. It was a tricky and complex install, and the team did a fantastic job. My new HVAC system is so quiet and the house is super comfortable. Much better than before.

Thanks Spring Home!

Was this review helpful?
Company Response

Hello Glen, Thank you for your kind review and compliments. We are so happy to hear the we have met your expectations. Your satisfaction is our number one priority. We take the quality of work seriously to each of our project. Challenges and complexity of work make us even better on this field. Hope you are enjoying the comfort of your home and we are looking forward to be of service to you for many years to come. Thank you once again for choosing and trusting us.

10/10

Humidifier installation

I have used this company for many years and they never cease to amaze me on the quality of service providers they have. Kirel Was here yesterday and he explained every step of the way. I’ve had him over to service our furnace many times and he naturally goes the extra mile to make sure I am satisfied as a customer.

Was this review helpful?
Company Response

Hello Jacques, what a compliment, i have forwarded your feedback to the group and to Kiril specially. Thank you for your continued trust with us and looking forward to assist you with your HVAC for so many years to come. Thank you kindly!

PT in
PT in
4 reviews Toronto, ON
10/10

Ductless mitsubishi A/C

Spring Home Heating and Air conditioning saved the day during the July heat wave when a competitor backed out of the job at the last second citing they were swamped and the job was too difficult.
Spring Home installers Peter and Henry were superb installing a Ductless mitsubishi A/C System . They were on time,
conscientious and attentive to any concerns we had regarding the installation. When the job was complete , they tidied up and made sure we were satisfied with the install and overviewed the operation of the system. Well Done! Thank you!

Was this review helpful?
Company Response

Hello Peter, thank you kindly for taking the time in posting this review. This will be shared to the rest of our team specially to compliment the hard work of Peter and Henry. Despite the difficulty of the project, we are so glad to hear that we have met your expectations. We thank you for trusting in us and allowing us into your home. Please do not hesitate to call us at anytime should have any questions or require our assistance.

Private User
Private User
Private User reviews Toronto, ON
8/10

AC unit

Very good service. I needed to move the unit after install (too close to the neighbour's house) and they didn't charge me for that or subsequent maintenance. My only qualm is that they should have known the bylaws around how close you can install to the neighbour's property line, and asked me if I checked with them - but that's partly on me too. Good company.

Was this review helpful?
Derek L.
Derek L.
1 review Toronto, ON
10/10

AC Ductless Install - 3 Units

I had Spring Home install 3 Ductless AC Units this past summer and I was extremely satisfied with their service. From the start George was very prompt in his communications and worked with me on a unique solution for my house. The installation crew was very professional and worked with myself and my neighbour to complete everything in a timely and tidy manner. I would not hesitant to recommend Spring Home.

Was this review helpful?
Company Response

Hello Derek,Thank you for choosing Spring Home as your trusted HVAC contractor. It really means a lot to hear your satisfaction. At Spring Home, we take pride in providing our customers with exceptional quality installations and services. Thank you for sharing your experience and for taking the time to post such a kind review. Please do not hesitate to call us at anytime should you need our assistance. Take care and Be safe!

Eddie from Richmond Hill
Eddie from Richmond Hill
1 review Richmond Hill, ON
10/10

Trust worthy company that spend time explaining their service in presales, and taking time to do proper instruction

I picked this company as this is the only company (among the four companies) who send a sales representative (Cy Goh) to my place who took time to examine my installation site and then explain what product I should use. They are not the cheapest compared to all the quotes I got as I believe you get what you paid for.

The installer ( Dhillon and Aman) took about 6 hours doing the installation which I believe they were taking their time to do a proper installation as opposed to rushing the job and then go to another location to do another installation. They are very professional and sincere. I am extremely happy with the product and the service

Was this review helpful?
Company Response

Hello Eddie, Thank you for sharing your experience regarding the installation of your new AC. This would provide other potential customers with valuable information about our company and our commitment to provide top notch customer service and highest quality installations.Should you require further assistance with any HVAC concerns for yourself, family, or friends, we'd be glad to help in any way we can. Thanks again for the great review and best of luck.

thunderq in Scarborough
thunderq in Scarborough
1 review Toronto, ON
10/10

Airconditioner Installation

This is my second AC I have purchased from Spring Home. George and Shirley were very quick with responses and the installation went smoothly. I would not hesitate to buy an AC from Spring Home in the future.

Was this review helpful?
Company Response

Hello there, First and foremost thank you for taking the time in posting this kind review. I will definitely pass on your compliments to the rest of the team specially to George and Shirley. Glad to hear that once again we have achieved your expectation, thank you for your continued trust with Spring Home and hoping to be of service to you in many years to come.

Toronto, O.
Toronto, O.
1 review Toronto, ON
10/10

heating & Cooling - Heat Exchanger

I was told by one Heating & Cooling company that my furnace heat exchanger was cracked and suggest to get a new furnace because it would be hard to find parts for furnace more than 15 years old. I called Spring Heating & Cooling Air Conditioning and was told the heat exchanger is still under Carrier warranty (20 yrs).

Spring Heating & Cooling company technican drop by for furnance diagnostic test and result was my furnace is working great and do not need to be replace therefore saving me from $1,000 +(new heat exhanger labour) to $4,000 (new furnance)

I would highly recommend their services.

Was this review helpful?
Company Response

Hello Laurie, Glad you called us for 2nd opinion. We are happy to help our customer the best we can. We care about our integrity and our customer the most. Thank you for your trust and you future recommendation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spring Home Heating & Cooling Systems Inc

==== YOUR SATISFACTION IS OUR SUCCESS ======
**2010-2016 Dave Lennox PREMIER Dealer**
**2010-2016 Lennox Centurion Award Winner**
**Mitsubishi Electric Outstanding Performance Award Winner**
**Trane TCS Dealer**
** NATE (North American Technician Excellence)**
If you're looking for an established, Reliable Heating, Air Conditioning and Refrigeration contractor in the GTA area, you've come to the right place. Licensed and fully insured, Spring Home offers a complete installation and service department. Our experienced professionals are trained in residential, …

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Installation *** Service *** Maintenance Residential, Commercial and Industrial AUTHORIZED DEALERS FOR PREMIUM BRANDS : TRANE, MITSUBISHI, DAIKIN, LENNOX,VIESSMANN, BOSCH, LOCHINVAR, NAVIEN, AND WEIL MCLAIN
SERVICES
Furnace,Air Conditioner,Ductless Air conditioning / Heat Pump, Heating Boiler, Water Heater, Air cleaner,Humidifier,HRV, ERV, BBQ gas line, ,Rooftop unit, 24 Hours 7 days emergency Services,Gas Furnace Replacement, Gas Furnace service, Oil Tank / Furnace removal
BRANDS
Trane, Daikin, Mitsubishi, Lennox, NTI,Viessmann,Slant fin, Weil McLain, Lochinvar, Navien, Bosch, Fujitsu, Aprilaire, Honeywell, Rinnai, Lifebreath,VanEE,
SPECIALITIES
**NATE(North American Technician Excellence) Certified contractor.** **Trane TCS Dealer** **LENNOX PREMIER DEALER** **Daikin ComfortPro Dealer** **Mitsubishi Electric MEQ Dealer** **Mitsubishi Electric Outstanding Performance Award Winner** == Dedication to Quality Service is second to none ===
WEBSITE
http://www.springhome.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash,Cheque, Financing available
LICENSES
G1 , G2, Air Cond & Refrigeration Mechanic 313A, 313D, ODP, TSSA,MEQ certified,NATE, Metro lic H223
MEMBERSHIPS
NATE, HRAI, BBB, TSSA, ESA, Markham Chamber of Commerce, BNI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
WSIB
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depending on the product, brand. Extended warranty is available. Will provide a written Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.