Spring Home Heating & Cooling Systems Inc

Heating & Air Conditioning
160 Torbay Road Markham ON L3R 1G6
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Heating & Air Conditioning
Spring Home Heating & Cooling Systems Inc
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98%

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Reviews by rating (past 12 months)
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Best of 2021 winner 11 timesBest of 2021winner 11 times

Reviews for Spring Home Heating & Cooling Systems Inc

Average customer rating:
9.9 10 (972 reviews)

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Erim from Toronto
Erim from Toronto
7 reviews Toronto, ON
10/10

Hot Water Heater Tank replacement (electric to gas installation)

I got recommended this company by my friend who also satisfied their service for tankless water heating system for his house back in 2018. Since then Shubha has been always the one provides me the best product for the most reasonable price. I would totally recommend the company to my family and friends.

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Matt
Matt
1 review Toronto, ON
10/10

A/C, air handler and thermostat replacement

I will start off by saying that my experience with Spring Home Heating and Cooling Systems was great from start to finish. I worked with Spring Home in April of 2021. I had started off searching for HVAC companies to replace our A/C, air handler in our roof and thermostat. Before deciding to work with Spring Home, I had contacted five other HVAC companies to get a range of quotes as well as to understand the processes involved for the work we required. Right from the start, Spring Home stood out from the other HVAC companies I contacted. While some took several days (a couple took over a week) to return my call, Spring Home was very responsive and contacted me promptly. The sales representative that contacted me (Sam) was very patient and took the time to explain things to me, including the process to visit and inspect the existing units, educating me on what each units do and key considerations before making a decision, brand comparison, and the billing process if I were to work with them. Sam spent over an hour answering my questions and making sure I was well informed. Sam came to visit and checked out the units and spent time explaining what was currently installed and gave suggestions on what his recommended solution would be. While trying to do my own research, Sam also offered time to answer further questions I had while trying to figure out what was the best setup for my home. Overall, I really appreciated the time and energy spent to make sure I was able to make an informed decision. When it was time to do the work, we had three technicians come and remove the old units and install the new ones. The technicians met with me first to explain what they will work on first. They were very careful when working around the house (it’s a small house with tight squeezes) and laid out protective layers around the areas they were working at. Early on one of the potential challenges that was notified to us was that we may need to cut open our ceiling to have an opening large enough to remove the old and bring up the new unit. We were pleased to learn that the technicians managed to be very careful and was able to utilize the return opening and not have to open up our ceiling. The work took one and a half days work, and during the process I had random questions and requests and the technicians took time to explain to me how the units would work and how our new thermostat controlled each of the units, along with an HRV and rad heating we had in place. When the job was done, I tested out the settings and new thermostat, and thought that there was something not working properly. When I contacted Spring Home, they worked with me to have the technician come back a couple days later to check things out again and to make sure things were properly set up. I was very happy at the responsiveness and they certainly demonstrated that they cared for their customers. Overall, I’m happy I made the decision to work Spring Home and have been enjoying my new A/C during the recent hot weather.

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Company Response

Hello Matt! Thank you so much for your very generous review and for sharing your great experience in working with Spring Home. We always take pride in our work and we focus on our customer's needs to be able to assist with their HVAC concerns as we did with yours. It would really be our pleasure to assist with any other HVAC projects for you, your family and friends in the future. Thank you for your trust!!! Take care and Be safe

MichaelV
MichaelV
0 reviews Toronto, ON
10/10

Ductless Heat Pump install

We ordered a Mitsubishi ceiling mount heat pump (heating and ac combined) from Spring Home through Sam. Every step of the process was very professional and excellently handled by Sam. He was responsive, explained everything, answered our questions with patience and clarity, never condescending or short in tone. He usually answered his phone but when he wasn't able to he got back to us promptly. He made two home visits to ensure the installation would go off without a hitch, which it did. The installers, Peter and Tashi, were polite, hard working, and respectful of their work space and our house. They stayed the full day and then some to ensure the job was done properly, and Peter explained the basic operations of the unit before he left. They cleaned the site very well, maybe even cleaner after than before they started. Before we found Spring Home, we called several companies and had several folks come by to give us an estimate. Sam pointed out a couple of major things (and a few minor ones) about our unique space (attic conversion to livable space without dormers, so steeply sloped roof) that others missed. It was this as well as his patient demeanor and knowledgeable responses that convinced us that he was the right person for this project. The product has only been in for a couple of weeks (summer) so we have no real review for it at this time except to say it seems to do what it's supposed to do quietly and with energy efficiency. During extremely hot weather it's kept the 3rd floor comfortable. PLEASE NOTE - We are not relatives or have no personal connection to anyone at Spring Home. We are just homeowners who had a very positive experience with these folks amidst a mostly DIY attic reno, and during a pandemic no less. Both my wife and I would happily and with confidence contact Sam again for any similar needs we may have in the future and would heartily endorse both Sam and his team to friends, family, and whoever reads this review.

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Company Response

Thank you so much for sharing your experience and for your kind words which will be shared to the whole team specially to Sam, Peter and Tashi for another job well done. It is indeed touching to read a great feedback which will inspire our team to give out our best in each one of our project. Should you need anything please do not hesitate to call us at anytime. Take care!

Gaile
Gaile
0 reviews Toronto, ON
10/10

Ductless air conditioner

I purchased two units from this company in 2018. I dealt with Sam La who was very patient and explained my options clearly. The Daikin units I bought are reliable, and quiet
This year I had a problem with one unit and called Sam I didn’t expect him to pick up on the Saturday of the long weekend but he did. And he worked with me until the unit started functioning again. He also ensured I would receive further support with a technician being scheduled to service and clean the units.
I highly recommend this company.

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Company Response

Hello Gail, thank you for your continued trust with Spring Home. Please do not hesitate to call at anytime. Spring Home will continually support the product that we install the best we can. Your future recommendation is greatly appreciated. Take care and Be Safe!

Angelo in Markham
Angelo in Markham
1 review Markham, ON
10/10

Furnace Replacement

This come was very easy to work with. From my initial consultation and quote with Cy. to the scheduleing and install..... everything was seamless and extremely professional.

Cy was very informative and gave me an explanation of the different models . I was able to make an informed decision about my furnace choice with Cy's info.

The price was very competitive !!!

The install by Dillon and Henry was excellent. Clean , on time , very professional.

Highly recommend this company .

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Company Response

Hello Angelo,Thank you for the opportunity and trust with Spring Home. We are so delighted that we have met your expectation as customer's satisfaction and work quality are very important to us. Your kind review and feedback will be shared to the whole team specially to Cy, Dhillon and Henry for a job well done!!!! Thank you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Installation of new Mitsubishi Mr Slim AC system

I recently used Spring Home for the first time (April 2021) to replace a 20 year old Mitsubishi air conditioning split system. All aspects of my experience with Spring Home was excellent. Starting with Sean - the representative who evaluated our AC needs - he explained all the options and provided a very competitive quote. Sean is very knowledgeable, professional and responsive. He is also a licensed AC technician, so he really knows the business and installation requirements. The install crew arrived on time and did a great job. They were also very professional and very tidy. I will use Spring Home again and highly recommend them.

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Company Response

Hello there, thank you for taking the time in posting such a great review. Thank you for the opportunity and trust. Spring Home is dedicated to provide quality on each of our project and customer's satisfaction is our top priority. We will share your review to the rest of the team specially to Sean and the installation crew for a job well done. Please do not hesitate to call if you need our assistance. Thank you once again for your trust! Take care and Be safe!

A Spring Home Customer
A Spring Home Customer
0 reviews Toronto, ON
10/10

Follow up service

Our Furnace and tankless water heater were installed by Spring Home in 2009 and everything works fine . Recently , they still take up the responsibility to modify the venting termination of the furnace to keep more than 3 feet from the exhaust of the water heater. We really appreciate Spring Home service

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Company Response

Hello Dora and Abraham, thank you for posting a kind review. Glad to have offered our service to you after a decade. Please do not hesitate to call at anytime, we are here to assist as always. Take care and be safe!

Mike M.
Mike M.
5 reviews Toronto, ON
10/10

Installation of new Furnance

I have had two installations of furnaces, at two different properties from Spring Home. They have been amazing on price as well as installation. Very knowledgeable, very professional and I would highly recommend them.

I use them for maintenance too and again very reputable company that you can count on.

1 of 1 people found this review helpful.
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Company Response

Hello Mike, Thank you for your continued trust with Spring Home to assist you with your HVAC, we truly appreciate your business. So glad to hear that we have once again met your expectation. Great clients like you motivates us to be better in our trade. Please call at anytime if you need assistance or have any questions. Thank you Mike!

cp in Toronto
cp in Toronto
2 reviews Toronto, ON
10/10

Viessmann combi boiler installation

In the middle of winter, our old boiler had issues and was mandated for immediate fix/replacement. We called Spring Home for a quote as we were happy with previous work they did for a ductless AC installation.

George took time to thoroughly walk me through various replacement options. He answered all my questions and went above and beyond by following up with detailed notes of our discussion and estimates. George's technical expertise and professionalism gave us confidence that we were making a good choice and that the installation would be done well.

The team thoughtfully did some pre-work to reduce the in-home installation time. They were able to come over the weekend to take measurements and pre-assemble parts at their shop prior to installation day. This was especially helpful during covid for everyone's safety. It also limited the amount of time where we were unable to use the water or heat the home. We (and our young kids) appreciated this very much.

There was a minor issue with the boiler pressure a couple days post installation, but the team arrived quickly and fixed it immediately. It's been running perfectly since then.

Thanks again George and team. A job well done!

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Company Response

Hello Colin, you have made the right decision in choosing Spring Home once again to assist you with your Boiler issue. Our team are always working hard to attain quality in this trade, and George's technical expertise is a major part in each of our project. Thank you for trusting us once again and we are looking forward to serve you in many years to come. We are just a phone call away. All the best to you!

Ian from Richmond Hill
Ian from Richmond Hill
9 reviews Richmond Hill, ON
10/10

Maintenance

I had my furnace and AC were installed by Spring Home Heating. I also get my routine maintenance done by them. Amir, who did our recent maintenance inspection, is definitely the most competent and attentive service technician I've ever had look at our furnace. He diagnosed an issue, which thankfully is covered by warranty! Highly recommend for sales and service.

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Company Response

Hi Ian, thank you so much for your kind review. I will share your feedback to the rest of the team specially to Amir for doing such a great job. So glad to hear your satisfaction with our service. Please do not hesitate to call at anytime should you need our assistance. Thank you kindly!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spring Home Heating & Cooling Systems Inc

==== YOUR SATISFACTION IS OUR SUCCESS ======
2010-2020 Dave Lennox PREMIER Dealer
Authorized Dealer of Viessmann, Lochinvar, Weil McLain, NTI...boilers
Mitsubishi Electric Outstanding Performance Award Winner
Trane TCS Dealer
NATE (North American Technician Excellence)
If you're looking for an established, Reliable Heating, Air Conditioning, and Refrigeration contractor in the GTA area, you've come to the right place. Licensed and fully insured, Spring Home offers a complete installation and service department. Our experienced professionals are trained in residential, …

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Installation *** Service *** Maintenance Residential, Commercial and Industrial AUTHORIZED DEALERS FOR PREMIUM BRANDS: TRANE, MITSUBISHI, DAIKIN, LENNOX, VIESSMANN, BOSCH, LOCHINVAR, NAVIEN, AND WEIL MCLAIN
SERVICES
Furnace, Boiler, Air Conditioner, Ductless Air conditioning / Heat Pump, Heating Boiler, Water Heater, Air cleaner, Humidifier, HRV, ERV, BBQ gas line, Rooftop unit, 24 Hours 7 days emergency Services, Gas Furnace Replacement, Gas Furnace service, Oil Tank / Furnace removal
BRANDS
Trane, Daikin, Mitsubishi, Lennox, NTI, Viessmann, Slant fin, Weil McLain, Lochinvar, Navien, Bosch, Fujitsu, Aprilaire, Honeywell, Rinnai, Lifebreath, VanEE,
SPECIALITIES
NATE(North American Technician Excellence) certified contractor. Trane TCS Dealer Lennox PREMIER DEALER Daikin ComfortPro Dealer Mitsubishi Electric MEQ Dealer Mitsubishi Electric Outstanding Performance Award Winner == Dedication to Quality Service is second to none ===
WEBSITE
http://www.springhome.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash,Cheque, Financing available
LICENSES
G1 , G2, Air Cond & Refrigeration Mechanic 313A, 313D, ODP, TSSA,MEQ certified,NATE, Metro lic H223
MEMBERSHIPS
NATE, HRAI, BBB, TSSA, ESA, Markham Chamber of Commerce, BNI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
WSIB
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depending on the product, brand. Extended warranty is available. Will provide a written Warranty.
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