I admit to having my doubts about Reliance when my wife and I moved into a place that had a furnace, AC and water heater from them. However, the furnace was making a strange sound that we needed fixed, and so we called Reliance to get the job done. Peter was the serviceman who showed up, and he was kind, friendly and knowledgeable. He explained exactly what was making the sound (it was our built-in humidifier), and took apart the unit so that I could see how everything worked. Upon leaving the site, he left us with an additional furnace filter for our unit at no charge, which was certainly above and beyond the call of duty. I wouldn't hesitate to ask for him again by name, and wouldn't hesitate to recommend Reliance as a result of my experience.
- Company Response
Hello, thank you for your wonderful review! – Summer