Reliance Yanch Home Comfort Barrie

Heating & Air Conditioning
89 Avenue Rawson Barrie ON L4N 6E5
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Heating & Air Conditioning
Reliance Yanch Home Comfort Barrie
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89%

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Reviews by rating (past 12 months)
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Best of 2018 winner 2 timesBest of 2018winner 2 times
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Reviews for Reliance Yanch Home Comfort Barrie

Average customer rating:
9.3 10 (920 reviews)

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Connie
Connie
0 reviews , ON
0/10

Reliance = NOT Reliable

On Friday, our furnace stopped working and the technician told us that he needed to order a part. I called Reliance on Monday to inquire about the status and was told the part had not yet arrived. I called everyday until Thursday when the part finally arrived and was replaced. However, on the next day, the furnace stopped working again. The technician said that he would arrive on Friday, but he did not show up. I called Reliance again and was told a technician would arrive on Monday (that was Thanksgivng Day so I asked her to confirm the date because that was a holiday). No one arrived. When I called again I was told that my appointment was on Wednesday. We have rented our furnace from Reliance and was told that service would be available 24 hours at the time of our purchase. NOT true!!!

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Jenny R
Jenny R
1 review Barrie, ON
10/10

Electrical issues

I purchased the maintenance package for my house. I had Brad come to my house to check out some electrical issues that I was having in my downstairs space. He not only helped with the issues that I had but he had suggestions to change up some bulbs for savings.

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Company Response

Thank you for your great review.

Tim Foster
Tim Foster
0 reviews Orillia, ON
10/10

water heater replacement

I had a water heater replacement booked for 1:00 - 5:00. I received a call from Adam to say he was ahead of schedule, would he be able to start at 12:30. Adam arrived and we checked the situation out and discussed the plan of attack. Adam went to work and didn't stop until he was done.
Adam's work ethic and abilities were amazing. He was very proficient and thorough and it was obvious that Adam took great pride in his work.
I would recommend Adam for water heater service to all of my friends.

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Company Response

Thank you for your wonderful review and recommendation. We appreciate your support. - Gemma

Corinne in Toronto
Corinne in Toronto
1 review Bracebridge, ON
10/10

Heatwave broke me! Reliance saved me!

Muskoka:
During a horrible heatwave (July 2020) that finally broke me I contacted them for a quote (among many other companies) on a weekend, they were here Monday afternoon measured and provided a quote to install a AC. Booked them for a Friday, they arrived on time, in masks for COVID, worked so hard in horrible heat. Had it installed within three hours, reviewed the components with me and three hours later I am sitting in a house with no humidity and cooled temps! I resisted using them after reading a few bad reviews, I am so glad I did not avoid them. Top notch. PS: the other places never showed up for the quotes and/or didn't respond to messages after initial contact.

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!- Gemma

Bradley in Burgessville
Bradley in Burgessville
1 review Bracebridge, ON
10/10

Hot water heater repair.

Adam assisted us with our hot water hater on an unscheduled call, and on a hot day. Super nice guy, friendly, fast service, fixed it up well. Thank you very much.

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Company Response

This is wonderful to hear Bradley. Thank you for your excellent review and for taking the time to share your experience.- Gemma

Bubs in Toronto
Bubs in Toronto
1 review Milton, ON
10/10

Fast AC Repair

Temperature outside going up and our AC could not keep the house cool.
Philip was here bright and early and quickly discovered we needed a new capacitor. Thoroughly checked out the AC and provided seasonal maintenance. Early arrival, fast repair and a nice guy...Great job!

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Company Response

Thank you for this fabulous review. We appreciate your support - Gemma

jeff.martina.s in Barrie
jeff.martina.s in Barrie
1 review Barrie, ON
0/10

Totally missed window

Had an appointment window from 7:00am to 11:00am. At 10:15 I get a call saying tech won’t be there until around 2:00pm! Not even a call earlier telling me! In this day and age you know the night before how many calls you have and the order, so why not give a person a heads up they don’t have to get up at 6:00am for a 7:00 am appointment!
Worst customer service! They don’t care if you are put out. Just as long as you pay them their money!
Total lack of respect for the customer!

1 of 1 people found this review helpful.
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Company Response

Hi Jeff, I’m sorry to hear about your disappointment. Please email me at gwillson@reliancecomfort.com and I would be happy to follow up on your service experience. - Gemma

Linda in Hamilton
Linda in Hamilton
0 reviews Hamilton, ON
10/10

New Furnace and Air Conditioner

Our furnace and air conditioning broke down at the same time during a heat wave. Service was prompt and reliable. Our sales person Joe provided us with excellent service along with the installer, Charlie who promptly installed the equipment the same day. Charlie also followed up with a morning phone call to ensure the system was working properly. A big thank you to Joe and Charlie for keeping us cool.!!!

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Company Response

Thank you for your excellent review Linda and for taking the time to share your experience. We appreciate your support. - Gemma

Private User
Private User
Private User reviews Hamilton, ON
10/10

Plumbing service Review

Mr Shen came to my house on Dec 11th, 2020 (Hamilton) for a plumbing job. He is the most efficient, professional and kind technician I have ever worked with. I'm extremely pleased by his work and his attitude. He is not only good at his job but he explains the problems very eloquently. Please pass this message on to Mr Shen's supervisor as he should be recognized for his hard work and dedication!

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Company Response

Thank you for your excellent review and for taking the time to share your experience. We appreciate your support and I have passed along your compliments. - Gemma

RLF
RLF
9 reviews Barrie, ON
10/10

Great furnace serice

Scott performed our annual service today and informed us of the system condition. Absolutely the best service. So happy with no up selling.
Very professional! Honest service and a good outcome.
Thank you Scott..thank you Reliance.

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Company Response

Thank you so much for your great review! ~Haley

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Yanch Home Comfort Barrie

At Reliance Yanch, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are so well known for and want you to know that we are here for you when you need us.

To help with prevention, we are taking the following precautionary measures to protect our Customers.

Our Team Members have been equipped with an ample supply of:

* Hand sanitizers
* Disinfectant wipes
* Masks
* Single-use gloves
* Boot covers

We know that this is a difficult time for all and we want you to know that we will be there for you and are taking all the necessary precautions to keep you and your family comfortable and safe.

Reliance Yanch Home Comfort is able to provide a wide variety and depth to our range of HVAC services. We have become the leading source for heating, air conditioning and home comfort systems in Central Ontario including Simcoe County, southern Georgian Bay and the Muskokas. Our mission is to be the leading service and Installation Company in residential heating and air conditioning.
From our locations in Barrie and Collingwood, we offer a full range of home comfort equipment and services, from design and installation to service and repair. We are specialists in the replacement of residential heating, air conditioning and domestic hot water systems including natural gas, electric, propane and geothermal systems.

Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Humidifiers, Ductless Air Conditioners

CATEGORIES
Heating & Air Conditioning
WEBSITE
http://www.relianceyanchheating.com/
YEAR ESTABLISHED
1965
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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