Reliance Yanch Home Comfort Barrie

Heating & Air Conditioning
89 Avenue Rawson Barrie ON L4N 6E5
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Heating & Air Conditioning
Reliance Yanch Home Comfort Barrie
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92%

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Reviews by rating (past 12 months)
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Reviews for Reliance Yanch Home Comfort Barrie

Average customer rating:
9.3 10 (926 reviews)

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JasonR
JasonR
11 reviews Burlington, ON
10/10

Knowledgeable and Professional

I admit to having my doubts about Reliance when my wife and I moved into a place that had a furnace, AC and water heater from them. However, the furnace was making a strange sound that we needed fixed, and so we called Reliance to get the job done.

Peter was the serviceman who showed up, and he was kind, friendly and knowledgeable. He explained exactly what was making the sound (it was our built-in humidifier), and took apart the unit so that I could see how everything worked. Upon leaving the site, he left us with an additional furnace filter for our unit at no charge, which was certainly above and beyond the call of duty. I wouldn't hesitate to ask for him again by name, and wouldn't hesitate to recommend Reliance as a result of my experience.

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Company Response

Hello, thank you for your wonderful review! – Summer

Private User
Private User
Private User reviews , ON
0/10

No heat

I called Reliance Oct. 13th & Oct. 14th the furnace was red tagged.
it is now almost 7 weeks later & still no furnace in spite of calls
from myself, my son & the landlord.
On TV the ad says next day installation. This is Terrible service.
I told my grandson to call someone else, he did & has a furnace already.
We do not recommend this company.

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Company Response

Hello, I am sorry to hear that you have had a troubling experience. If you would please email your account details, and a further description of your situation, I would be happy to help. Thank you, Summer – smckay@reliancecomfort.com

Rebecca Jeffery
Rebecca Jeffery
0 reviews Barrie, ON
10/10

Water heater

Adam from barrie reliance to fix my water heater, his customer service was incredible and he was very knowledgable. Thx adam you rock we totally trust reliance with our business any day of the week.

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Company Response

Hello, thank you for your great review! – Summer

Diane in Alliston
Diane in Alliston
1 review , ON
10/10

Maintenance

These days everyone is on high alert about strangers in our homes. Ryan, our tech who came on time to our home and following Covid protocols. He was friendly and efficient. He explains everything well and put us at ease. This was a maintenance check!! Reliance, Yanch is a great company and lucky to have a great employee like Ryan. Thanks very much, R & D Hardman

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Company Response

Hello, thank you for your positive review! – Summer

Rohil in Toronto
Rohil in Toronto
0 reviews Toronto, ON
10/10

Hot water tank

Adam from Reliance came to fix the issue with the hot water tank and he is amazing, very professional and educated me how it functions and also recommend me for a water softener to be installed

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Company Response

Hello, thank you for your 10 star review! Thank you, Summer

Private User
Private User
Private User reviews Barrie, ON
10/10

Great friendly service!

Our hot water heater was pooched! Very messy job and dangerous since it was running super hot. Adam went the extra mile to make sure we had hit water....we needed a special part and Adam made sure a runner came so we could have hot water. He said it was his personal mission to make sure we were set. Great guy. Great service!

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Company Response

Hello, thank you for your 10 star review! Thank you, Summer

Connie
Connie
0 reviews , ON
0/10

Reliance = NOT Reliable

On Friday, our furnace stopped working and the technician told us that he needed to order a part. I called Reliance on Monday to inquire about the status and was told the part had not yet arrived. I called everyday until Thursday when the part finally arrived and was replaced. However, on the next day, the furnace stopped working again. The technician said that he would arrive on Friday, but he did not show up. I called Reliance again and was told a technician would arrive on Monday (that was Thanksgivng Day so I asked her to confirm the date because that was a holiday). No one arrived. When I called again I was told that my appointment was on Wednesday. We have rented our furnace from Reliance and was told that service would be available 24 hours at the time of our purchase. NOT true!!!

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Company Response

Thank you for taking the time to write a review Connie. I appreciate your feedback, please email me at gwillson@reliancecomfort.com and I will be happy to follow up on your experience. - Gemma

Jenny R
Jenny R
1 review Barrie, ON
10/10

Electrical issues

I purchased the maintenance package for my house. I had Brad come to my house to check out some electrical issues that I was having in my downstairs space. He not only helped with the issues that I had but he had suggestions to change up some bulbs for savings.

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Company Response

Thank you for your great review.

Tim Foster
Tim Foster
0 reviews Orillia, ON
10/10

water heater replacement

I had a water heater replacement booked for 1:00 - 5:00. I received a call from Adam to say he was ahead of schedule, would he be able to start at 12:30. Adam arrived and we checked the situation out and discussed the plan of attack. Adam went to work and didn't stop until he was done.
Adam's work ethic and abilities were amazing. He was very proficient and thorough and it was obvious that Adam took great pride in his work.
I would recommend Adam for water heater service to all of my friends.

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Company Response

Thank you for your wonderful review and recommendation. We appreciate your support. - Gemma

Corinne in Toronto
Corinne in Toronto
1 review Bracebridge, ON
10/10

Heatwave broke me! Reliance saved me!

Muskoka:
During a horrible heatwave (July 2020) that finally broke me I contacted them for a quote (among many other companies) on a weekend, they were here Monday afternoon measured and provided a quote to install a AC. Booked them for a Friday, they arrived on time, in masks for COVID, worked so hard in horrible heat. Had it installed within three hours, reviewed the components with me and three hours later I am sitting in a house with no humidity and cooled temps! I resisted using them after reading a few bad reviews, I am so glad I did not avoid them. Top notch. PS: the other places never showed up for the quotes and/or didn't respond to messages after initial contact.

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!- Gemma

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Yanch Home Comfort Barrie

At Reliance Yanch, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are so well known for and want you to know that we are here for you when you need us.

To help with prevention, we are taking the following precautionary measures to protect our Customers.

Our Team Members have been equipped with an ample supply of:

* Hand sanitizers
* Disinfectant wipes
* Masks
* Single-use gloves
* Boot covers

We know that this is a difficult time for all and we want you to know that we will be there for you and are taking all the necessary precautions to keep you and your family comfortable and safe.

Reliance Yanch Home Comfort is able to provide a wide variety and depth to our range of HVAC services. We have become the leading source for heating, air conditioning and home comfort systems in Central Ontario including Simcoe County, southern Georgian Bay and the Muskokas. Our mission is to be the leading service and Installation Company in residential heating and air conditioning.
From our locations in Barrie and Collingwood, we offer a full range of home comfort equipment and services, from design and installation to service and repair. We are specialists in the replacement of residential heating, air conditioning and domestic hot water systems including natural gas, electric, propane and geothermal systems.

Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Humidifiers, Ductless Air Conditioners

CATEGORIES
Heating & Air Conditioning
WEBSITE
http://www.relianceyanchheating.com/
YEAR ESTABLISHED
1965
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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