Reviews

10/10

My father and l visited the Mississauga location of CAS to take advantage of a Boxing Day sale on appliances. My father was shopping for a new fridge and l was in the market for a new stove and a new washer/dryer. We were greeted and taken care of by Sam. Sam attentively listened to our needs and wants, showed us options and provided us with pricing without any pressure whatsoever. My father and l left to remeasure and think about making our purchases further. We returned the next day, asked to see Sam and we both purchased what Sam had recommended to us. From then on, Sam kept us informed with respect to back order and delivery statuses and was readily available to answer further queries we had. Our respective appliances were delivered when promised, without damage and installed with CAS' "white glove" installation service. I will be returning to see Sam personally for my next appliance purchase later this year and highly recommend he be sought out by anyone visiting the Mississauga location.

Approximate cost of services:
$3,000.00
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Company Response

Dear Customer,

Thank you for your review.

We're happy to hear that you are happy with your sales and home delivery experience.

We hope to assist you again in the near future.

Kind Regards,

CAS

10/10

I had all the windows in my home upgraded and installed by Clera in the spring of 2018 (triple glazed casements). I recently had Clera repair seven broken/damaged cranks (thanks to a tenant who rented for two years and who tried to force open the windows without first disengaging the lock latch) and also repair a window that was coming away from the frame (two separate visits approximately two months apart). I cannot say enough about Rita, Clera's Service Manager. Despite the ongoing pandemic and having installers off on medical leave, in quarantine or fully booked, Rita came through for me both times in finding available installers to come and fix my issues in a timely and efficient manner. Rita is wonderful to talk to and kept me in the loop. I also have to give kudos to Andrey who not only fixed my window, but who also answered several questions l had about window caulking and gave me some great tips. He was extremely personable and had traveled well outside his usual service area in order to fix my window.

Approximate cost of services:
$500.00
0 of 2 people found this review helpful.
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Company Response

Dear Karen-Anne,

Andrey and I would like to thank you for this wonderful review and for your 10-stars!. At Clera, we do our very best to accommodate all of our customers as quick as we can during these difficult times that we are all experiencing, and we are very pleased you recognize our hard efforts. It great to read that you are happy with the service that Andrey and I provided you with and that Andrey answered all your questions. It was a pleasure to assist you with your window issue, and should you need our assistance again in the future please remember that we are just a phone call away.

Best wishes!

Stay well and safe!

Rita

10/10

I contacted Convertible Heating and Air Conditioning after receiving a ridiculous quote from a well-known company to install new AC for my elderly parents. From my initial discussion with Sam and my meeting with Chris to the installation by Adam, l was extremely impressed with the very short turnaround time as well as the amount of professionalism and the extensive knowledge these gentlemen had. Their price was excellent and the installation was done very efficiently and quickly. I highly recommend Convertible Heating and Air Conditioning and will be contacting them for my own home when needed.

Approximate cost of services:
$2,667.00
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Company Response

Karen-Anne, it is such a pleasure to have customers like you. Thank you for your support, it’s been our absolute pleasure serving you. Stay well always.
We are always a phone call away, 24 hours a day. 1-800-423-0969

Marnie Amodeo,
General Manager

10/10

I obtained four quotes before I decided on Markstone. Their total price was, of course, a factor in my decision, but I was also extremely impressed with the company's prompt response to my quote request and the amount of time and detail that Daniel put into the final plan after attentively listening to my thoughts (and also offering very helpful suggestions). Markstone lived up to everything that Daniel assured me of and everything was completed in a very timely and professional manner. I would not hesitate to recommend Markstone (and, in fact did even before my job was completed) and look forward to having them back in a couple of years to do the front of my house. Daniel, Mark, Shawn and the rest of the guys were a genuine pleasure to deal with.

Approximate cost of services:
$7,000.00
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Company Response

Thank you Karen-Anne!
Markstone Landscaping Ltd
https://markstonelandscaping.com/
416-806-2714