Markstone Landscaping Ltd.

Interlocking Stone
Suite 208 - 60 Bristol Rd East Mississauga ON L4Z 3K8
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Interlocking Stone
Markstone Landscaping Ltd.
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84%

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Reviews for Markstone Landscaping Ltd.

Average customer rating:
8.6 10 (129 reviews)

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E in Toronto
E in Toronto
0 reviews Toronto, ON
0/10

A terrible company

Markstone did the interlocking for our backyard (with a deck that need to be removed) and two pathways to the front. The following are some of our experience.
1. The material delivered and placed on our driveway long before any work has begun. According to the agreement, third payment (4 payments in total) was due when the material was delivered. The material sat on the driveway for almost 10 days while my car stuck inside and cannot be used during this time period. Our neighbor asked some other company to do their backyard. The material on the driveway gone in two days time.
2. Markstone always came unannounced. For instance, the demolition team came a day before the scheduled day while we were in the middle of some work outside, and they started their work without letting us finish ours. As another example, the installation team dropped in a day earlier. Thru out the project, we were not told about the schedule ever, except to expect the work to finish in 2 week time. Meaning that they came anytime convenient to them without any advance notice.
3. The demolition crew LITERALLY demolished anything (that is not 4 feet deep) in their path such as cable, telephone and internet. Initially we thought our Bell system failed. But it turned out was the work of the demolition crew. As a result we lost Internet, TV, telephone unnecessarily for two days. Our air conditioning, bricks on backyard wall and water tank heater outlet were damaged. Again, our neighbor never had this problem with their project.
4. The demolition crew viewed our garden as their dumping ground; small rock, empty bottle and whatever they did not need or want, were in our garden or on the grass. A slab of stone threw onto our neighbor lawn. Even after repeated requests from us to remove the slab, we were ignored. A cut dead tree was hidden in our neighbor brushes. We only found that out a week later. What an embarrassment! Again even after repeated requests, holes on the wall never sealed (not until 13 days later), small rats have likely entered our house. They care less even after we told them about our concern.
5. Installation crew, by default, installed regular rectangular shaped interlocking lot. Why, it requires the least effort to install. Other shapes are special order. When one demands for special order (which is almost every client will, I assume), they tried to convince you otherwise by saying cutting stones will make the finished product looks bad. We had to fight to get them correct the WRONG installation. This tells you what kind of company Markstone is.
6. On the first day of installation, a mountain of unmarked sand was left behind by the installation team that resulted in an accident overnight. We were awakened by the police in the middle of the night, so were all our neighbors. We were embarrassed, even it was not our fault, except that we have hired Markstone. Even after we and the police called the company in the middle of the night to come and clean up the scene. Markstone just ignored the request as if nothing has happened.
7. The sales Zak failed to disclose to me that the pattern and look will be different from the rest when we paid more to raise the grading on one of the pathways. If I knew it will be a different look, I definitely won’t pay more to make the finished product looks worse.
8. Daniel, the person in charge of cleanup, told me without any hesitation (or shame for that matter) that the above problems happened all the time, and should be expected when one hires Markstone. I wish I knew all this before I contacted Markstone.
9. With so many problems and after so many complaints within such a short period of time, I was shocked and upset to find out that I was sidelined, ignored or laughed at when I complaint problems to the management. Customer service and professionalism are a foreign idea to the company. Making a quick buck is ALL they care.
10. Markstone claimed they have hundreds of satisfying customers. That might be true. But I am certain that there are hundreds more ANGRY customers who do not even bother to share their bad experience.
11. With the amount of money we paid, we EXPECTED Markstone will give us a HASSEL-FREE and PROFESSIONAL service. Instead, we got exactly the OPPOSITE, plus a lot of stress and insults from the company. By talking to the owner and the management, one can understand why we went thru all this. The behavior of the crews does mirror the owner’s and the management. Once the contract is signed, the company views fulfilling its obligation as if they were doing the client a FAVOR (so don’t complain). Customer service and professionalism are not something they have.

The reason I decide to write this up is not for the company. It is clear one cannot expect to change the company’s DNA. Even I have done my research before the decision was made, clearly either me or the info available is not good enough. I just wish someone had told me, at least some of the above, before I contacted Markstone.

1 of 1 people found this review helpful.
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Valentine in Toronto
Valentine in Toronto
0 reviews Mississauga, ON
10/10

Well Worth Every Dollar!!

The team was very professional; they were onsite everyday on time and were knowledgeable on the products used to complete our stamped concrete! The job was completed with care and precision. Well worth every dollar.I love the way my home looks. Thanks guys!!!

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Company Response

Thank you for the great review!

We appreciate the feedback as we pride ourselves on customer service.

WALDO in Toronto
WALDO in Toronto
0 reviews Mississauga, ON
10/10

Truly Amazing!!

Our experience with Markstone and his team was truly amazing. We decided to contact them for a backyard renovation project, and they came on the same day to take measures and talk about what could be done. On the SAME day he already sent us an itemized quote, along with a few choice of vendor for materials! The job had to be delayed twice because of the pandemic, and he was nothing but understanding and helpful. Once they actually started, it took exactly 15 days to complete. We chose a very heavy stone unknowingly, and they handled it without any issues whatsoever! We've been enjoying our backyard more than we did for the entire last year; we can't recommend him enough (and I'm already doing so for a few friends)!

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ZACHARIAH in Toronto
ZACHARIAH in Toronto
0 reviews Mississauga, ON
10/10

Highly Recommended!!

Needed work done in the front and side of the house and after phoning a few places, Markstone was the only one who responded and came out promptly to discuss options and to give me a quote. Their crew then came out about a month later to start the work. Demolition and digging (the prep work!) the project took 3 weeks. By the end of the 3rd week, it was all done! While working, there was a lot of dirt but everything was cleaned up to the point that you didn't even know they were there to begin with. I would absolutely highly recommend them for any work you may need! I don't deal directly with many contractors and everyone has heard of horror stories, but these guys put your faith back in contractors. And do a phenomenal job to boot! I would definitely contact them again if I need anything else done. Thank you guys for your wonderful work!

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Kaitlyn in Guelph
Kaitlyn in Guelph
1 review Guelph, ON
10/10

Highly recommend Markstone Landscaping

I hired Markstone Landscaping to complete an interlock patio in my backyard back in September. The company went above and beyond my expectations. The crew that was sent out to complete the job were all exceptionally professional and polite. They completed the job in a timely manner, with absolutely no mess left behind. The patio looks beautiful and I’m very proud of the work that was done. I will be having my driveway done this summer and will be sure to use them once again and highly recommend anyone interested use them as well. Thank you once again for creating this beautiful space for me to enjoy my morning coffee in the sun!

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Company Response

Thank you for your great feedback , we appreciate the business

Kind regards

Mark Zammit

Larry
Larry
0 reviews Milton, ON
10/10

Interlock driveway / patio

Had Markstone out to do a large interlock project and was genuinely impressed with not only the work but also the employees. Crews were great and easy to work with, also took the time to make sure I was happy with the work through each phase out the process. I would highly recommend and will be using them for future projects!

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Company Response

Thank you for your great feedback , we appreciate the business

Kind regards

Mark Zammit

Daniel
Daniel
1 review Milton, ON
10/10

landscape project

Markstone Landscaping completed a project for me this past fall, I couldn't be any happier. There crews went above and beyond to provide a top of the line experience. I am truly thrilled with the backyard oasis they have created for me.
I have completed several renovations on my property and have dealt with many contractors, I know how stressful it can be, Markstone made the entire process quick, simple, and most importantly stress free for me and my family.
I would highly recommend this company to anyone this is not only looking for a great product but also a great experience.

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Company Response

Thank you for your great feedback , we appreciate the business

Kind regards

Mark Zammit

Justin T
Justin T
1 review Mississauga, ON
10/10

interlock backyard and concrete driveway extension

wow, all I can say is wow ! this is beyond anything I expected and it was such a pleasure to work with this team of guys, I've already recommended them to friends!

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Company Response

Thank you for your great feedback , we appreciate the business

Kind regards

Mark Zammit

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Markstone Landscaping Ltd.

Welcome to Markstone Landscaping Ltd.

Concrete Contractors & Interlocking Contractors
Markstone Landscaping has been working with homeowners and businesses in Mississauga, Brampton, Milton, Oakville and Burlington, Ontario for over 10 years. Contact us anytime to get an interlocking or concrete paving quote for any of the areas below.

DRIVEWAYS
Transform your driveway and add curb appeal to your home

POOL DECKS
Finishing touches to make your pool the focal point of your yard

BACKYARD
Turn your backyard into an oasis your family & friends will love

WALKWAYS
Inviting walkways that are safe and durable all year round

FRONT ENTRANCE
Transform your entrance to make a great first impression

LANDSCAPING
A beautifully landscaped property will rise in value and add to your quality of life

Services and Service areas: Markstone Landscaping Services the Mississauga, Brampton and Milton areas. Our services include: Landscaping Contractors, Interlocking Contractors, Concrete, Excavating, Driveways, Pool Backfill, Flagstone, Sodding and much more...For a free estimate call today!!

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CATEGORIES
Interlocking Stone, Concrete Contractors, and Landscape Contractors & Designers
SERVICES
INTERLOCKING & CONCRETE SERVICES We are a Mississauga-based interlocking and concrete paving contractor that has experience in delivering value and customer satisfaction in our landscaping projects. Below is a list of our services. Contact us for a FREE no-obligation quote. Driveways Driveway Extensions Backyard Patios Front Entrance Front Entrance Pool Decks Pathways Walkways Pool Backfill & Demolition https://markstonelandscaping.com/faq/
WEBSITE
http://www.markstonelandscaping.com
YEAR ESTABLISHED
2007
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
24 months. Kindly ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.