Reviews

10/10

Mo was able to give a schedule very quickly and kept me informed when there was a slight delay in his arrival. After reconfirming my exact requirements, they worked out the best way to do the job, and were able to avoid cutting any holes in the drywall to draw the cable. They were quick, neat and reasonably priced. I would certainly hire them again. Very pleasant team.

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Company Response

We thank you for your sincere review, and hope to participate in any future electrical projects you may have.

Best Regards,
Mo

10/10

I’d fitted a saddle valve to a whole house humidifier, and after a while it would not shut off, nor would the solenoid. I could replace the solenoid and live with it but decided to do a full job and got ExpressRooter in to replace with ball valve. Job was done to spec, neatly, cleanly and quickly. The customer service end was efficient, courteous and effective. I would definitely use them again.

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Company Response

Thank you Jonathan. We're glad you were pleased with our service and look forward to meeting your plumbing needs in the future.

10/10

The hiring process was simple and friendly. One call, appointment booked for the next morning, with a followup reminder and a call from the technician (Nick) when we was a few minutes away. Nick was on time, very helpful and professional, gave sensible advice and did not seek to hard sell anything. The job was done quickly, neatly and well. I'm not able to compare prices, but I feel we got good value.

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Company Response

Thank you Jonathan for taking time and writing a review. We can not say thank enough as life gets really busy and people forget to share their experience. We are pleased that Nick was able to meet your expectations and you feel you received good value. Have a great day.

9/10

Our furnace started short cycling on a Saturday, and would not come on. I called in to report the fault, and a service visit was scheduled for 4 hours later. The Technician (Ed) called about an hour earlier than the appointment time, and asked if he could come in earlier, as he had completed an earlier call sooner than scheduled. So he came, and quickly found that the furnace control board was on the blink. Fortunately, after a 5 minute rummage in his van he found a new replacement board, and replaced it. Got everything up and running within an hour. Most professional and friendly service. I was so impressed, I ended up buying plumbing protection from him as well. The total cost of the repair would have been $700, so this insurance has paid itself out for the next couple of years at least! Second visit from Enercare service (the first was for the annual maintenance), and both have been very pleasant experiences.

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Company Response

This is great to hear! Thanks for sharing Jonathan.

10/10

Imran was very, very professional. Right from the start, he quickly took my number and called me back as promised, we set up an appointment to clean 2 gas fireplaces for 3 days later. He actually called the next day advising that he had a client cancel and could come in immediately, if that worked for me, which it did. He was very organised, clean and methodical in how he went about his work. He explained everything he was doing, and informed us of what we needed to watch out for and how we could get more out of our equipment. A very pleasant interaction, and I would definitely call him back if required, and recommend him with no reservations.

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Company Response

Hi Jonathan, Thank you for taking the time to write me a review and happy with my services. God willing, I will be here to serve at any time my services will be required.
Wish you and your family all the best. May God Almighty bless us all.

10/10

This was our first renovation job in Canada, and Mike held our hand through it all. He was professional, flexible, quick to offer advice and options and very open. Mike was quick to respond to enquiries, provided and costed options accurately on the fly, and did a very thorough job. Martina, my wife, pays great attention to detail, and is not easy to please, but she was well satisfied with the work done. We created two bedrooms, replaced a carpeted floor with laminate, and re-did a basement bathroom. Mike made us feel very comfortable throughout the project, keeping us informed of what was going on, when sub-contractors were expected (they were all excellent too), and advising if anything would not go to plan, and what the alternatives were. I would recommend him very highly, and will certainly be a repeat customer when needed.

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Company Response

Thank you for your kind words, Jonathan! It was a pleasure working with you.

10/10

Have done over 15 moves in my life, this was one of the easiest. Arby responded to my email enquiry within minutes, and gave me all the information (plus advice and a welcome to Canada!) in that one call. A couple of emails to confirm date and time and we were good to go. The move itself was excellent, they were on time, well organised and equipped, and moved all our stuff into the new location within 4 hours, without a nick. The service was excellent, the admin was efficient, and the cost was reasonable and competitive - what more can one ask for?

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