Joe was very prompt with the service call. As well, he ensured that my dryer was repaired and worked efficiently. He was professional and informative in his knowledge of appliances and repairs. If you want the job done right, call him.
Thank you for your support and that great review!
I truly appreciate your business.
Thank you!
The team from rent-a-son was fantastic. Michael helped us book our move and was very prompt in terms of answering all of our questions and concerns. The movers we had were excellent. They completed the job in a timely manner and were very respectful of our belongings. Thanks again!
Thank you so much for your Feedback!
This company installed a porch enclosure for me in the summer of 2010. Recently, I have noticed that there is some moisture and water coming in from the bottom of the enclosure. I phoned the owner, Alex, about this problem and he explained to me that there needs to be some space in the threshold in order for the water to travel both in and out of the porch enclosure. I also spoke to him regarding a screw that appears to be missing in the enclosure and he explained to me that this wasn't an issue. After the conversation, I called Alex a second time and said that I was a bit disappointed with how he handled the previous conversation. Moreover, I still wasn't sure if the bottom threshold could be caulked or not. He became very impatient and irate with me over the phone and said that I could call any other company and they would tell me the same thing. Then I explained to him that I knew people who had other porch enclosures and they did not have this problem. He then backtracked and said those enclosures were probably constructed differently. I also explained that I was a bit unhappy with the fact that he didn't think the issue with the screw was important. What does it take to install a simple screw? He then said to me in a sarcastic tone "what, are you going to take your own life because of a missing screw?" At this point, I became very angry and told him that this was very unprofessional and that I was simply calling him to get answers to rectify this problem. He did offer to come over and examine the porch enclosure himself but I did not want him to after being spoken to in this manner. I also advised him that I would be changing my rating on homestars after being spoken to in this way to which he replied "you don't scare me." This was an immature response and all of this could have been taken care of by speaking to me in a calm manner. I can appreciate his opinion with the water being able to move in and out but I just wish he had a bit more patience and understanding when dealing with his customers. He was rude, inconsiderate and just downright insulting.
Dear Adriano,
As you mentioned this porch enclosure was installed 10 months ago. You didn't have any problems until heavy rain storm with wind blows directly to your door happened this week. I asked you: "Did you get a lot of water inside?" you answered that it was just wet spot on the concrete floor.
Porch enclosures are not 100% water tight. In this weather condition storm door can't resist to very strong wind and some water can get over threshold. I think the fact that you have just wet spot in sever weather conditions shows that porch enclosure installed properly. Regarding missing screw. 10 months you've used this enclosure and suddenly one screw missed. I'm not sure that your kids or somebody screw it out. I told you that I'll give you service, but it won't be free, since it is not covered by the warranty. You declined my offer. So, you can find somebody to do what you feel is right for your porch enclosure. As soon as somebody touch the enclosure I'll void warranty on everything.
Thank you for understanding.
Alex
Television Wall Mount & Component Installation
I phoned Vlad to receive an estimate regarding a television wall mount installation. He provided me with detailed information concerning my project as well as a fair price. The next day, he showed up with his assistant and completed the work in an efficient and timely manner. I was impressed by the fact that they cleaned up after themselves. Thanks again!
The two gentlemen who came to our house did a fantastic job in cleaning our ducts. They were polite, professional and thorough. If you want the job done right, contact this company.
We appreciate your comments, and it was our pleasure to be of service. Mike Skelton, Director of Sales & Marketing
Garage door opener installation
What can I say that has not already been said about Steve? All of the reviews posted are 100% spot on. He went above and beyond to ensure that we got the best possible operation from our garage door and our garage door opener. He truly is a class act and a very funny guy. I look forward to doing business with him again and I would recommend him for all your garage door needs.
The two gentlemen who installed our fence were very professional. Frank is really good at what he does and one can tell right away that he was highly experienced. Sabrina offered a competative estimate and was a pleasure to deal with on the phone. I would highly recommend this company for any of your fencing needs.
Air Conditioning and Air Purification installation
The two gentlemen from Northwood Heating and Air Conditioning went above and beyond in installing our air conditioner as well as a HEPA filtration system. They replaced the plenum, provided a new coil, moved the humidifier in the proper location (it was installed incorrectly), installed new lines, rewired everything, sealed all of the gaps with caulking, installed proper drainage and cleaned up after themselves. All in all, a very fine service provided by a very fine company. I would highly recommend them to anyone.
