I had two different appointments, as AC maintenance is done by different service staff than the furnace and duct cleaning.
The furnace cleaning/inspection/duct cleaning team were pleasant, answered all my questions, and went about their work efficiently and quietly. The lead took extra time at the end to show me where my outside intake vent is, and asked if I had any other questions. When they left the vents were literally sparkling, and the furnace was perfectly clean inside and out. It had been quite dusty before due to renovation work done earlier inside the mechanical room. Settling the bill was easy - the extra charges for extra vents were clearly explained as to their locations (I had a lot). I was very happy with this team's work.
The AC unit maintenance service was also really great. The service person answered all my questions about the service needed now, the extra costs since my unit was low on refrigerant, and the future service I should do and when. He checked all the necessary readings before and after and told me know what they were. I was very satisfied with this experience as well and felt it was a good investment as I definitely notice a difference in performance of the AC system now. Before it seemed underpowered; now it is good.
I don't know what to attribute this to, but there is a pronounced increase in volume of air coming from all the vents now. We have been cold in this condo for the past two winters since we bought this home. I don't think we'll be cold this winter! Very, very pleased. Thank you so much, Acclaimed! I will definitely be using your services again and will recommend you to everyone. A great investment for my condo.