Jtl Alarm & Surveillance

Alarm Systems
Edmonton AB T6B
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Alarm Systems
Jtl Alarm & Surveillance
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Reviews for Jtl Alarm & Surveillance

Average customer rating:
9.9 10 (163 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

New surveillance cameras!

Following some recent break-ins in our neighborhood, we decided to ask JTL to install exterior cameras not only for our own safety and security but also to assist our neighbours to identify bad actors in the event of further criminal activity.
The job was undertaken promptly and the installation was done very efficiently. We were fully briefed on how to access and use the associated software. We could not be happier with the professionalism of the staff both onsite and in the office.

Approximate cost of services:
$1,300.00
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Company Response

Thank you so much for sharing your experience! Your support means a lot to us and we are glad to hear that the installation has brought you peace of mind and is helping to enhance the safety of your neighbourhood. If you or your neighbours need any further assistance, please don't hesitate to reach out. Stay safe!

Bearspaw
Bearspaw
1 review Edmonton, AB
10/10

Security alarm installation

I was in a rush to get the work done. So, they got everything done and ready within the time frame. When it came to the installation day they were fast and efficient.

Approximate cost of services:
$165.00
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Company Response

Thank you for sharing your experience with us! We're thrilled to hear that our team was able to provide efficient services. Your satisfaction is our top priority, if you have any further questions please don't hesitate to reach out.

Colleen
Colleen
1 review Edmonton, AB
10/10

JTL Home Alarm system

I had been having trouble with my thermostat and getting my air conditioner to function. I contacted Dolby at JTL and he was great at helping me over the phone. He was able to troubleshoot that my thermostat was malfunctioning. Andy, the JTL technician came out quickly and was able to install another thermostat and got the system working just in time for some hot weather. Andy was also able to help me with fine tune my system to have it work more efficiently. Amazing service! Thank you so much JTL.

Approximate cost of services:
$0.00
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Company Response

Hello Colleen! Thank you so much for sharing your experience! We're delighted to hear that our team was able to assist you and resolve everything just in time for the hot weather. Ensuring your satisfaction is our top priority and if you need further assistance we'll be here to help! Your kind words mean a lot to us and we really appreciation your time. Have a good one!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Security System Installation

I highly recommend JTL for any local business. They are experts in their field, offer great deals with their monthly plans, have clean and efficient technicians to do the installations and services, and provide excellent support through their sales team.

Approximate cost of services:
$800.00
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Company Response

Thank you so much for your recommendation! Delivery exceptional service is core to what we do. We truly appreciate your trust and recommendation, do let us know if you need assistance to your security needs!

Norah
Norah
0 reviews Edmonton, AB
10/10

Service

Great service! Would recommend!
Contact Mr. Song if you have problems. You can always get professional and meticulous help to solve problems easily.

Approximate cost of services:
$54.00
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Company Response

Hello Norah! Thank you for leaving a review for JTL! We're thrilled to hear about your positive experience with our service. If you need any further help or have any questions regarding your security system, please feel free to contact us anytime!

Arthur P.
Arthur P.
0 reviews Edmonton, AB
10/10

Alarm Technical Support

Alain provided clear, honest advice in helping me solve a problem and didn't charge me anything for the support. JTL will continue to be my go to company for products and support.

Approximate cost of services:
$1.00
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Company Response

Hello Arthur! Thank you for sharing your experience! We're delighted to know that you value our support and products. Your trust means a lot to us, and we're here to help whenever you need us. We look forward to continuing to be your go-to company for all your security needs!

W Critchley
W Critchley
1 review St. Albert, AB
10/10

Service Call

I called JTL for a service call this morning regarding my security cameras. I changed internet service providers yesterday and really wanted my cameras back online quickly. Jorde came out same day and I couldnt be more pleased with the service call. He was extremely knowledgeable, kind and had my cameras back up and running seamlessly. I highly recommend JTL.

Approximate cost of services:
$100.00
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Company Response

Thank you for your wonderful review! We are thrilled to hear that you were pleased with the service call for your security cameras. Your recommendations means a lot to us and if you need further assistance in the future we're always here to help!

Debra in Toronto
Debra in Toronto
0 reviews Edmonton, AB
10/10

Professional, courteous and knowledgeable service

Alain provided remarkable customer service with a refreshingly honest and transparent approach and he took the time to make sure we were properly informed so that we could make the decision that was best for our organization. I would highly recommend JTL for anyone looking for this service.

Approximate cost of services:
$105.00
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Company Response

Hello Debra! Thank you so much for your kind words! We are grateful for your trust and recommendation. Should you require support for your security system in the future, please feel free to reach out!

Spectrum02
Spectrum02
0 reviews Edmonton, AB
10/10

Shop

Alain was friendly and did a nice job on our install. Everything looks really good and Alain did a great job of concealing the power wire. He also did a great job training me how to use the system.

Approximate cost of services:
$1,400.00
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Company Response

We are very grateful to hear about your positive experience with us. We look forward to helping you in the future.

Private User
Private User
Private User reviews Red Deer, AB
10/10

Service call

We cannot speak highly enough of our two service calls completed by Alain. Alain is informative and friendly and has a plethora of experience to fix and/or offer advice on anything related to Alarm systems. When there was a miscommunication about our warranty, Alain "went to bat for us" and made sure our service was covered. We 100% recommend Alain and JTL for your Alarm needs.

Approximate cost of services:
$126.00
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Company Response

Thank you for sharing your feedback with our services. The JTL team will continue with excellent service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jtl Alarm & Surveillance

Explore the pinnacle of security with JTL Security, Edmonton's foremost choice for business and home safety. Our expertise in video surveillance, alarm monitoring, home automation, and expert installations ensures unparalleled service. Proudly safeguarding Edmonton and neighboring areas for years, we are renowned for our commitment to securing your space and future. We build business relationship with trust and respect. To embrace a safer life, call us now!

CATEGORIES
Alarm Systems, Game Rooms, Entertainment, Home Automation, and Home Theater
PRODUCTS
Electronic Security, surveillance video equipment, alarm panel and detectors, card access control system
SERVICES
Alarm, home automation, audio, video camera, access control installation and service,ULC alarm monitoring, video monitoring
BRANDS
DSC ,Qolsys, Interlogix, LiftMaster, MyQ, Sonos, Sky bell, Schlage, Kwikset, Nortek, Lutron, Jasco, RainBird, Honeywell, Tyco, Kantech, Alarm.com, NDAA, Speco, Digital watchdog, Hanwha, Axis, Pelco, Liberty, Wbox, Legend, PowerG, HID, Sompy, Leviton, Lutron, ULC, Yale, Ecobee,Lennox, Trane,GE/Jesco, Eato, GoControl, Idevices, Iq Smart, iBlinds ,Kaadas, IQ lock,
SPECIALITIES
Home and commercial alarm monitoring system, video monitoring, access control, home automation. water shut off, flood, low temperature, fire alarm, Carbon Monoxide, video verification, remote monitoring, prevention solution, interactive, enterprise platform, energy solution, ULC.
WEBSITE
https://www.jtlsecurity.ca/
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
8
RETURN POLICY
14 days
PAYMENT METHOD
Debit Card, Credit Card, EFT, Draft, Checks, Cash, E-transfer
LICENSES
All Licenses, fully assured, Edmonton based
MEMBERSHIPS
CANASA, BBB, Edmonton Chamber of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
Electronics, network, information system, ATC1, ATC2,KANTECH
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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