I was disappointed as they had advised the job would be done within 14 days of booking. 3 weeks later, they still hadn’t done the job even after I had followed up, so I cancelled.
It is my first year when I did request a window cleaning with Heights Residential. They did the job in such a hurry, I guess was the last appointment for the day. I think I am part of a generation where the quality of work is more important then the quantity...any way I gave 4 stars for the service. Thank you.
I emailed their office and received a response the same day. Crew was booked to attend within a few days. A time was booked and then we needed to bump that time up, if possible. They arrived early when we called and asked if it was possible to come early. The crew of two first did an overall inspection of the scope of the job and then got at it. Windows washed and eavestroughs cleaned and full site clean up was done. There was no evidence left behind that they had done the work, other than clean windows and eavestroughs. VERY PLEASED. i have recommended them to many.
The gutters were full of needles and small trees growing in them. Two very polite young men arrived with all equipment required and made a fast and effective job of it. We had a downpour the next day and all eaves and down spouts flowed like a charm. Very happy. Will hire again!
Thank you for the detailed review, Jean!
Excellent job done. team was very careful and polite. I was so impressed with the quote and communication was quick and professional. Team was very careful and polite. Excellent job done.
Great to hear, Nellie! Thanks for the review.
An excellent job done, arrived within the times estimated in quote, all work completed and covered before leaving the premises
Recommendations provided for the future care of the house provided and suggested. Great care taken to ensure nothing was damaged while work was being carried out.
That is great! Thanks, Susan.
We recently had Heights Residential clean out our gutters and we were very happy with their work. They were able to perform the cleaning within a few days of me booking the service. I will definitely be using them again and recommending them to my friends and family.
So glad to hear! Thanks for the feedback, Taylor!
I have used Heights for years, and I wouldn't use anyone else. They are so professional and do an excellent job every time. Strongest possible recommendation--don't hesitate to give them a call.
Wow! Thanks for that RuthAnn!
I live in the Garneau on Whyte Avenue. My suite is on the first floor of the building but the second level from the street. The guys from Heights arrived as promised and were incredibly efficient getting my windows done within an hour. They did a terrific job (again). I'm quite settled that my bi-annual window cleaning will be their responsibility moving forward, as I am very happy with their service.
Glad to hear it. Thanks for the review, Anthony!