Reviews

10/10

My kitchen drain was clogged and every time we wash dishes the water will back up to our sink in the basement. Checked with homestar and found Dima Plumbing with very good rating, sent a message to John and get a reply shortly after. Later John and Andrew came, they were clean and professional and snaked the drain in no time, he also replaced two corroded sink baskets, whole set of cracked pipe and installed a valve which prevent future back flow to the sink in basement. Andrew even taught us what maintenance to do to prevent future clog. We are very happy with the excellent service Dima provided and would recommend them to anyone who needed plumbing service. I would also like to praise Homestar for providing such a good platform for us to choose the best contractor. p.s. John is truly an angel sent by God to save us, last night our main sewer pipe was clogged and dirty water backed up from the basement drainage to the basement. Sent a text to John for help at 11:15 pm, I received a reply at 6:20 am and they come next day early in the morning to snake the main pipe. Who can do that? Only a professional with passion and heart to their clients can. No word can express our appreciation to John and Andrew. I can only say THANK YOU.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much Vincent for the great review. We take pride in what we do, and we always try to do our best, whether that is a fix, or tips and tricks to prevent future fixes.
Thank you again, have a good rest of the week ahead! John Dima

0/10

My Carrier furnace bought from Airplus is not working , called Airplus and they send a technician to repair it. He came, do some checking, charged me $125 diagnosis fee and later reported that the furnace blower motor was dead and need to be replaced, quoted $2600 for the motor replacement and also suggest to replace the whole furnace for $4100. Luckily my friend recommended a technician whom she used before to come, he checked the furnace and found that it is not the motor problem, it is actually a component on the motor control board which is dead, he take the controller board out, replace the component and the furnace work fine again, charge me only $350 for the repair work. So don't trust so call diagnosis, always get a second opinion.

Approximate cost of services:
$125.00
2 of 2 people found this review helpful.
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Company Response

We are glad you found a solution. Our technician did suggest a new unit, as the current rebate program would have lowered your cost of a new furnace by over $2200 meaning that a new furnace would only cost about $1900, AND the energy efficiency improvements from a new furnace would give you as much as $500 annual reduction in your utility bills. Anyway, good luck and we are happy that you have found a solution to you liking!