My kitchen drain was clogged and every time we wash dishes the water will back up to our sink in the basement. Checked with homestar and found Dima Plumbing with very good rating, sent a message to John and get a reply shortly after. Later John and Andrew came, they were clean and professional and snaked the drain in no time, he also replaced two corroded sink baskets, whole set of cracked pipe and installed a valve which prevent future back flow to the sink in basement. Andrew even taught us what maintenance to do to prevent future clog. We are very happy with the excellent service Dima provided and would recommend them to anyone who needed plumbing service. I would also like to praise Homestar for providing such a good platform for us to choose the best contractor.
p.s. John is truly an angel sent by God to save us, last night our main sewer pipe was clogged and dirty water backed up from the basement drainage to the basement. Sent a text to John for help at 11:15 pm, I received a reply at 6:20 am and they come next day early in the morning to snake the main pipe. Who can do that? Only a professional with passion and heart to their clients can. No word can express our appreciation to John and Andrew. I can only say THANK YOU.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much Vincent for the great review. We take pride in what we do, and we always try to do our best, whether that is a fix, or tips and tricks to prevent future fixes.
Thank you again, have a good rest of the week ahead! John Dima