John gave us an estimate for the replacement of the basement bathroom shower faucet by phone, but indicated he would have to see the issue with the leaking galvanized water heater pipes before committing to a cost. We accepted the quote for the shower faucet and head replacement ($350.00). He asked whether he would be supplying the fixture, or if we were to supply it ourselves, the brand that he recommended. that small detail , and the choice, was appreciated.
He and Andre arrived as scheduled, having texted that they were on route and giving an approximate arrival time, which also was appreciated.
On arrival, John had a look at the work involved for the water pipe replacement. We agreed with his determination that a new line would have to be run from the water heater to a non-galvanized portion of the piping (approx. 8 feet), and a new line would have to run from that junction to the connection for the new shower head (approx. 12-15 feet). The total for both aspects of the job would be $900.00 excluding the fixture, which we supplied.
He and Andre then did the work in the time anticipated.
John and Andre were amicable, polite, and professional throughout. John made us feel very comfortable with the process and, as there will be further work to be done replacing the old galvanized, when our budget allows, we will ask him to do the work for us.
- Company Response
Thank you Mr. Peter for having taken time to write this review. Knowing that my work standards ensure satisfaction is a driving force. Many thanks for this great review. Have a great weekend ahead!