My Carrier furnace bought from Airplus is not working , called Airplus and they send a technician to repair it. He came, do some checking, charged me $125 diagnosis fee and later reported that the furnace blower motor was dead and need to be replaced, quoted $2600 for the motor replacement and also suggest to replace the whole furnace for $4100. Luckily my friend recommended a technician whom she used before to come, he checked the furnace and found that it is not the motor problem, it is actually a component on the motor control board which is dead, he take the controller board out, replace the component and the furnace work fine again, charge me only $350 for the repair work. So don't trust so call diagnosis, always get a second opinion.
- Approximate cost of services:
- $125.00
- Company Response
We are glad you found a solution. Our technician did suggest a new unit, as the current rebate program would have lowered your cost of a new furnace by over $2200 meaning that a new furnace would only cost about $1900, AND the energy efficiency improvements from a new furnace would give you as much as $500 annual reduction in your utility bills. Anyway, good luck and we are happy that you have found a solution to you liking!