Reviews

10/10

I just moved into a new property and the gutters had not been cleaned in years. There were also some interesting twists, turns and elbows for the existing system. Ryan took it all in stride and did a fabulous job. I will probably bring his company back in the fall!

Approximate cost of services:
$197.75
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First Review

1/10

Worst experience with this company. Started with them forgetting to bring wardrobe boxes I was forced to pack all my clothes at the last minute in garbage bags The attire of the workmen was unprofessional (combat boots untied). Music blaring from the truck all day. The way they carried my valuables was nerve wracking - carrying over 5 boxes at a time with valuables. They put all the hardware for beds, sofas etc on bottom of a box, mixed all together so when it came time to put together - took forever and lost screws. The cost was double from a previous move 5 yrs ago - so I had only $750 cash. Offered a cheque which he previously said he would accept but bullied me into a etransfer that I rarely use & then accused me of not paying. My bank was holding for security review. Horrible horrible experience. All I can say is the furniture did get here and nothing was broken. Very unprofessional and amateur company

Approximate cost of services:
$1,400.00
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10/10

I have very old ceilings that were covered in popcorn stipple. To complicate matters the original owner applied the stipple incorrectly. CertaPro removed all the popcorn, repaired and painted the ceiling and touched up the wall paint. They were on time, on budget and communicated the job progress. My ceilings look great! This is my second positive experience with this company.

Approximate cost of services:
$1,500.00
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Company Response

Hi Cindy,

Thank you for your kind words. It was a pleasure painting for you. We would be thrilled to paint again for you.

We are also never too busy for your referrals :)

Regards,
CertaPro Painters Ottawa

7/10

I had a kitchen renovation completed about 2 years ago by Ottawa General Contractors. Recently I started having trouble with the new sink and faucet. I contacted both Ottawa General Contractors and Pearl Faucets. Both of these companies, working in cooperation, and had the issue fixed with a replacement faucet head in under a week. I was very pleased with both companies and their prompt response.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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10/10

I have had Ideal Home Comfort at my home for 3 different jobs, duct cleaning, repair of an old dryer vent and cleaning my furnace. The employees are always on time, on budget, polite and courteous. The work has been exemplary. I would recommend this company.

Approximate cost of services:
$100.00
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10/10

Once again DrainPro provided excellent service regarding my sump pumps. This time it was replacement for the main pump and back-up system. I called on a Monday, they provided an estimate on the Wednesday and by Friday morning I had a new quiet sump pump system. Just in time for all the rain this spring. I highly recommend this company

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks so much Cindy for your response. We very much appreciate the recommendation. We strive to accommodate our customers and hope you will call us again.


First Review

8/10

The owner made a pine table with a matching bench for me this winter. He was able to customize the table to fit a rather small dining room. He also was able to stain the table a unique blend of red grain with golden oak to match my floors and existing furniture. The price was great and there was a very quick turn around time. He also delivered the table and set it up. I am very pleased with the end result

Approximate cost of services:
$830.00
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10/10

Tree Pro provided fast, efficient service for the removal of an unruly pine tree on my front yard. Their representatives were pleasant and professional. The job was done on time and on budget. I would recommend this company

Approximate cost of services:
$400.00
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Company Response

Thank you Cindy for your feedback!!

10/10

My sump pump lines were frozen in January. DrainPro came and examined. I decided to wait for spring. Melting snow & rain caused an emergency situation in early April. DrainPro responded promptly and honored the original estimate even though it was Good Friday. They were wonderful, fixed the problem, explained everything and provided a preventative maintenance plan for next year. They could have taken advantage of someone in a dire situation but didn't. I highly recommend this company. Special thanks to Tyler Quaile. They did other general plumbing work in the bathroom/basement that was also done to my complete satisfaction.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Many thanks for your wonderful review! We appreciate you taking the time to do this for us. We hope to be of service to you in the future!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I recently purchased an older home that had horrible popcorn ceilings. The previous owners had continued to make haphazard repairs by adding more and more stippling and even finishing nails. It was a mess to say the least. I reviewed several firms in the Ottawa area and ultimately hired CertaPro Painters. I would highly recommend this company. They were professional, on time and on budget and followed up each evening with an email. They had to patch several areas and upon completion you cannot even see the areas that were repaired. The house was left neat and tidy each night. They have machinery that vacuums and scrapes the ceilings so the dust was kept to a minimum. They also provide painting services.

Approximate cost of services:
$1,700.00
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Company Response

Thank you Cindy! Our goal is to deliver an extraordinary experience for our customers. We enjoyed your project and appreciate your review. Enjoy your new home.