We hired OGC to complete a renovation of our main bath and kitchen/main level during the summer of 2023. This was our first experience working with a general contractor and we went with a GC for two reasons 1. the project included removal of structural wall, and 2. as a young family with three very small children, we needed to hire someone to manage the project for us.
Hiring a contractor can be a very daunting process, especially if its your first time renovating. The process of scoping the project and providing us with a quote/SOW was quite comprehensive, but I would recommend that you do your own research regarding contingency funds for your project. A lot of resources will recommend reserving at least 25% of the overall budget for unforeseen issues that may arise and this was pretty much bang on in our case when it came to the final costs.
We worked with a really great material selection coordinator (Rebeca). I cannot imagine the hours I would have spent going to various stores trying to select all of the finishes on my own. We were able to accomplish so much during our meetings and that was no doubt because of her detailed preparation in advance of the meetings. Rebeca had great advice and made sure the final product for both spaces really came together.
We had two project managers during the course of the renovation: Kamal and Murad. We had moved out of our property for most of the renovation and both PMs were great at keeping us updated throughout the course of the project. OGC uses a client portal where you can log in and view progress updates with photos. We were staying outside the city so it was really nice to be able to see what was going on without having to drive in. The work completed by the subcontractors was of high quality.
Like any renovation, we did have issues arise, but OGC was always very responsive and professional in addressing any concerns or complaints. We are very happy with the final product of both spaces and would hire OGC again for future work.