Ottawa General Contractors

Basement Renovation
Ottawa ON K2G
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Basement Renovation
Ottawa General Contractors
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Reviews for Ottawa General Contractors

Average customer rating:
9.2 10 (184 reviews)

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Private User
Private User
Private User reviews Nepean, ON
10/10

Bathroom, Kitchen and Basement Renovations

We hired OGC to completely renovate our upstairs main and ensuite bathrooms (including replacing the ensuite tub with a huge walk-in shower), replace kitchen cabinets, flooring and install a coffee bar and replace flooring in the foyer, guest powder room and basement.
The OGC team all helped make it a positive experience with special shout-out to Chelsea (Materials), Marley (Project Manager) and Jeff, Donald, John, Richard (the in-house team) providing good advice, excellent materials and beautiful finishings. The sub-contracted trades-people were all highly skilled and professional. We would recommend OGC to others.

Approximate cost of services:
$70,000.00
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PMcManus
PMcManus
1 review Gloucester, ON
10/10

Exterior Renovation, Insulation, Siding, Patio Door

Engaged OGC to perform an extensive exterior renovation on our 55 year old bungalow, including new insulation and siding, and the installation of a sliding patio door to replace an existing window. The renovations also required filling in an existing basement window, electrical work, trim and paint, and the building of an exterior step. OGC project management was very professional and easy to work with, and the contractors were as a rule also skilled and professional in their work.

The project did take longer to complete than expected, mainly due to a combination of materials availability and occasional contractor scheduling.

Approximate cost of services:
$100,000.00
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Shaun
Shaun
1 review Nepean, ON
10/10

Whole Home Renovation

OGC put in a new on-suite, and renovated our main bathroom. They expanded our foyer, and opened up our kitchen/dining wall room to improve sight lines. We also split off space from a large bedroom to create an office space. Everything looks wonderful.

Approximate cost of services:
$145,000.00
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Louis Poupart
Louis Poupart
1 review Kanata, ON
10/10

Bathroom renovations and expansion

Great Design & Build company! In-house designers, sales team, materials & project managers - an overall robust company to work with.

Approximate cost of services:
$40,000.00
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Colin
Colin
1 review Ottawa, ON
10/10

Coach house conversion project

I contracted OGC to convert my garage into a coach house. OGC has a fantastique planning and design team. From the very start, they understood my project vision and really helped bring it to life. Once the design was chosen, and the details ironed out, I really appreciated that every detail of the project was itemized on a Scope of Work document. There were no unexpected surprises or project cost creep that wasnt fully understood and discussed. All projects have their rocky moments, but OGC did a great job smoothing out those bumpy stretches with knowledgeable project managers who dealt with issues promptly.

Approximate cost of services:
$170,000.00
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RW
RW
1 review Ottawa, ON
0/10

Misrepresentation, verbal promises, iems missing from documentation

I tried hiring Ottawa General Contractors. They came, and I gave them a written document with our requirements. He sent someone the next day to take measurements. He wasn't given a valid/correct address, and he had to call to say he was lost. I told him to get our address fixed. They did floor plans and spec diagrams of the reno (and charged us for them). We had numerous emails and visits to plan our reno. The first Scope of Work Document (SOW) he gave us had half our requirements missing. The address was still wrong. Each subsequent SOW had a few of our list added and others still missing. After three SOW's there were still things missing, and our address was still wrong. Numerous verbal promises were never put it writing. Then he emailed us a "boilerplate" document to sign, and the email said "not all of it applies to you". And I was supposed to sign it? The final contract very clearly stated that they would not do one of our written requirements (that was one of many deal breakers). It also still had the totally non-existent address, naming a street we don't even live on. So I have plans I paid them for that are of no use to us now. I have my original requirements, a string of emails, three inaccurate SOW's, a boilerplate document, and the final contract to prove everything I have said here. There's one thing I can't prove since it was all verbal. He presented himself as an engineer (told us he was). After fifteen minutes of further conversation ha admitted that "he doesn't have the ring". My understanding is that a certified/qualified engineer has the ring. So he misrepresented his professional qualifications. They were confused when I refused to sign the contract.

Approximate cost of services:
$2,000.00
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Company Response

Sorry RW, we have no record of your engagement with our company, and we have not received any concerns from our clients about any dissatisfaction with our design process. Our project consultants, who have been with us for over a decade, maintain high professional standards and do not misrepresent their qualifications. We pride ourselves on our tailored Scopes of Work and have a dedicated team to ensure client satisfaction, achieving a 98% satisfaction rate across approximately 50 projects annually. We survey all our clients and have received a high client satisfaction rate as a result. We are always eager to address and resolve any issues that may arise. Our Scopes of Work are specifically tailored to each project. We have a dedicated cost estimator whose sole responsibility is to tailor custom scopes of work for all our clients.

- OGC Management Team

Private User
Private User
Private User reviews Ottawa, ON
10/10

Open concept first floor, new kitchen and HVAC

After serious consideration, I give OGC a 10/10 rating. Not because all was perfect without effort, that would be a 9 out of 10, but because OGC and I worked towards results I did not even imagine. Yes, the experience and end product went far beyond my expectations from the planning to the lived in look and feel. My house increased value beyond the investment, with a unique modern look thanks to the architect, designers and everyone on the OGC team. Phase 1 of my reno, an entrance addition was completed last summer. The amazing results made me ask OGC to pursue with Phase 2, open concept kitchen. I continued with OGC because if something is not right, the Project Manager ensures it is fixed to the customers satisfaction. I highly recommend OGC for their patience with my questions and changes, their explanation of options, recommendations, expertise, workmanship and attention to detail. All that deserves a 10.

Chantal

Approximate cost of services:
$175,000.00
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Kelly H
Kelly H
1 review Stittsville, ON
10/10

Main floor renovation

We hired Ottawa General Contractors to do a complete renovation of our main floor. Almost all of the inside walls were removed to create an open concept. The process went smoothly from start to finish. If any issues did arise, they were handled quickly and completely. Our project manager (Adam Radmore) was on top of everything and was very helpful in answering any questions we had along the way. Would highly recommend OGC to anyone looking to renovate their home.

Approximate cost of services:
$175,000.00
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Company Response

Thank you Kelly, it was a pleasure working with you!

Private User
Private User
Private User reviews Stittsville, ON
10/10

Basement Project

I recently had my basement renovation done by The Ottawa General Contractors; and I am very satisfied with the outcome of the project. My appreciation goes to all the teams that are involved for their immensely contributions to the completion and the success of the project.

My special thanks goes to the project Manager, Adam who excellently managed all the challenges that arose during the construction process.

OGC also provided a more convinient all-in-one-service in getting some repair works done in the main house during the period; instead of having me to go through the hassles hiring different handyman for the repair jobs. I really had a great experience with OGC and would definitely recommend this company.

Approximate cost of services:
$128,000.00
1 of 1 people found this review helpful.
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Pam
Pam
1 review Gloucester, ON
10/10

Basement Renovation

We engaged with OGC for our basement renovation in 2024. The process was smooth from beginning to end. We were very happy with the end results, and the high quality finish. Our project and construction manager (Jim and Abdull) were excellent. Very professional, kept us on schedule and on budget, and provided timely updates. As with many construction projects, there were a few small hiccups, but these were dealt with immediately by the team at OGC. Overall we were very happy with the project.

Approximate cost of services:
$65,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ottawa General Contractors

OGC - Ottawa General Contractors are leaders as Ottawa's design and build renovation experts. Specializing in home renovations, new and custom home construction as well as home design. With our project management and coordination, we're able to efficiently juggle more jobs, large and small, without dropping the ball.

Ottawa General Contractors are an accredited business with the Ottawa BBB and our CEO, Moe Abbas is a former member of the board of directors for the Better Business Bureau (BBB).. Our skills and expert service has allowed us to expand to other cities in Canada including Vancouver and Calgary in less than 8 years making us one of the fastest growing construction companies.

We offer warranty following the Tarion warranty guidelines for all our renovations and construction projects. We also have a design center and in house designers available to help you design and build your home. With over 50 years of experience, our team has the knowledge, the tools, the skill-set and the resources to give you the best value for your dollar at unbeatable service.

We at Ottawa General Contractors understand that you are looking for value with your renovation services. Trust our team to do it right the first time! Call us directly at (613) 225-9991!

Visit our website for all our credentials and more information.

Ottawa Construction & Ottawa renovation expert services:

Basement Renovations
Additions & Sun Rooms
Home Construction
Ottawa Home Renovations
Home Renovations in Ottawa
Kitchen Renovations
Bathroom Renovations
General Home Renovations
Home Architects
Home Builders
Custom Home Builders
Custom House Builders

Ottawa General Contractors - leaders in home renovations. Have you worked with us? Leave a review!

CATEGORIES
Basement Renovation, Bathroom Renovation, Countertops, General Contractors, Home Additions, Interior Design, Kitchen & Bathroom - Cabinets & Design, Kitchen Planning & Renovation, Sunrooms, Solariums & Greenhouses, Design/Project Management, Design/Build, Bathroom & Kitchen - Fixtures & Accessories, Interior Decorators, and Organizing Products & Services
SERVICES
We are Your Renovation Specialists! Our Services Include: Basement Renovations Kitchen Renovations Home Additions Home Construction Custom Home Construction Custom Home Builders Home Renovating Home Renovations Bathroom Renovations Attics & Conversions
BRANDS
We carry many exclusive brands.
STYLES
We have in house designers that work with you and your ideas. This is a free service for all our renovations.
SPECIALITIES
Design/Build. We are specialists in bringing great ideas and working hand in hand with you. Our Most Popular Renovations are Custom Home Construction Basement Renovations Kitchen Renovations Home Additions Home Construction Custom Home Builders Home Renovating Home Renovations Bathroom Renovations Attics & Conversions
WEBSITE
http://www.ottawageneralcontractors.com
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
30
RETURN POLICY
5 YEAR WARRANTY
PAYMENT METHOD
WE OFFER FINANCING - All forms of payment including visa, cheque and cash.
LICENSES
BCIN
MEMBERSHIPS
BBB, GOHBA(Greater Ottawa Home Builders Association), Renomark, Ottawa Renovators Council, Ottawa Ch
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$15,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Every renovation comes with a worry-free, comprehensive 5-year warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.