Drainpro

Plumbing
Ottawa ON K2G 1G4
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98%

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Reviews by rating (past 12 months)
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Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Drainpro

Average customer rating:
9.8 10 (151 reviews)

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Bob from Ottawa
Bob from Ottawa
1 review Ottawa, ON
10/10

Replace all deteriorated underground drains (connecting and main) under basement floor.

Best decision made was phoning Drainpro, absolutely, no doubt.
(thanks also to Homestars reviews)......an important decision tool!! )
This is family owned, managed and operated ..by Tim and his team of both sons....Tyler and Matt.....professional, licensed, and definitely personable.....Excellent customer feelings and care...
....Tim, and the team’s confident and honesty to my concerns and mega anxiety was really a reassurance.
This was a big 4day 2 person job......with plumbing, labour and cement skills required. (Matt even has a certificate in cement skills)
Very very pleased with the job.
Summary of scope of work, in short, Bungalow, built 1962, Mooneys Bay
-Open cement floor, replace underground drains, incl main
-Install Back water Valve on main drain, removals, replace cement.
Yes, would most definitely recommend !! Excellent !!
Bob R.

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Company Response

Thanks so much for the review Bob. So glad you are pleased with the underground replacement and the back water valve job the boys took care of for you. Call us any time for any other plumbing needs.

Kris in Ottawa
Kris in Ottawa
0 reviews Ottawa, ON
10/10

Install Utility Tub Basement

We had a utility tub installed in the basement. We provided the tub. Matt came to do the install. He used most of the tub but noted some parts were cheap and swapped them out. We were very satisfied. Communication was good with Tim. They booked quick, quoted quick and worked quick. Overall we were very satisfied.

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Company Response

Thanks for the review Kris. We are happy to help with any plumbing needs.

Kevin from Ottawa
Kevin from Ottawa
1 review Ottawa, ON
10/10

PROFESSIONAL WORK ETHICS

DRAIN PRO is a professional conscientious business. Plumbers (Tyler and Matt) are well informed, know their various products and suggest what would best suit your needs. Drain Pro responds promptly to your call(s) and always willing to adjust to your schedule.

Their team is very impressive, arrive on time, professional, clearly experienced and ensured the worksite is cleaned up, and remove garbage. The employees are very respectful of the Covid rules (mask and distancing). Finally they are always willing to check out "other" issues and provide solutions. AMAZING!
Maureen and I are happy to give a five star rating ..........well deserved.

*Should you use Drain Pro, and Tyler is your plumber, remember to ask to see his "hammer", a tool he is very proud of. Be Safe, Be well

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Company Response

Thanks for the great review Kevin. Always pleased to hear from happy DRAINPRO customers. Call us for any other plumbing needs.

stefanomarconetto
stefanomarconetto
0 reviews Ottawa, ON
10/10

Sewer replacement

Professional and easy to deal with. Replaced the old cast iron sewer pipe and were careful to minimize noise and dust. Great guys!

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Company Response

Thanks so much for the review Stefano. Always great to hear you are pleased with the work.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Toilet replacement (3x)

Great customer service, same day appointment! Service technicians very polite, professional, and eyes for detail.

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Company Response

Thanks so much for the great review. Call us for any other plumbing problems.

billtate
billtate
0 reviews Ottawa, ON
10/10

Excellent Service and work ethic

Showed up on time and not only was Tyler articulate but very polite. Left work site cleaner then he found it

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Company Response

Thanks so much for the review Bill. Call us for any other plumbing needs.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Kitchen and bathroom tap issues

Drain pro was very responsive to our request for help with leaking taps. The plumber who was sent out was very polite and capable and fixed our issues right away. We will use drain pro again and recommend to our friends and neighbours.

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Company Response

Thanks so much for the review. Call us at DRAINPRO any time for all your plumbing needs.

Private User
Private User
Private User reviews Toronto, ON
10/10

Multiple jobs done

I am a landlord and on occasion need plumbers to fix leaks in rental houses. My tenants are always happy with the professionalism and and can-do attitude.

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Company Response

Thanks for the review. DRAINPRO is here for you and your tenants.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Plumbing repairs

Great service as always, very helpful, honest and friendly staff. Quick response time as well. They have been our go-to for any plumbing work big or small. Definitely recommend.

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Company Response

Thanks so much for the review. DRAINPRO will fix whatever plumbing needs arise.

Denis Turpin
Denis Turpin
0 reviews Ottawa, ON
10/10

Blocked sewer line

My main swere line has blocked up from my coach house to the main house. I called Drain Pro. Tyler responded within 1 1/2 hours. He was very polite and very pleasant. He was patient. Broke his very expensive cable in the drain. But managed to unclog the 4inch drain.. thank yiu.

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Company Response

Thank you Denis for the DRAINPRO review. It always good to get feedback. Call us any time for all your plumbing needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainpro

At DRAINPRO, our goal is to deliver the best possible service every time. We've built our reputation on being friendly and professional with every single customer. We're a local Ottawa plumber, committed to getting the job right the first time, every time.

Call us today for all of your plumbing needs! Or visit us at www.drainproottawa.ca

CATEGORIES
Plumbing and Drain Services
SERVICES
Toilet, faucet or sink repairs. Dishwasher and washing machine plumbing repairs. Blocked sewers and pipes. Water line repairs. Frozen pipes. Electric water heaters. Sump pump and sewage pump repairs. Floor drain repairs. Video inspections
BRANDS
American Standard, Gerber, Delta, Moen
SPECIALITIES
Sinks, Toilets, Tubs and Drains
WEBSITE
http://www.drainproottawa.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, E-Transfer, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year plus Manufacturers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.