Drainpro

Plumbing
Ottawa ON K2G 1G4
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94%

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Reviews for Drainpro

Average customer rating:
9.8 10 (170 reviews)

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Ron Jette
Ron Jette
1 review Ottawa, ON
10/10

Great service, great work

I wanted to take a moment to express my gratitude for the excellent service provided by Matt from DrainPro this morning. Not only was he professional, efficient and skilled in his work, but he was also a pleasure to deal with. He was friendly, courteous and respectful throughout the process, and he made sure to clean up the workspace afterwards.

I would highly recommend Matt and DrainPro to anyone in need of plumbing services.

Thank you, again, for the great service.

Approximate cost of services:
$320.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Water - where its supposed to be!

Matt did great work with a complex drain rough-in several years back so when the City could not resolve a drainage issue due to roots, Drainpro was who I reached out to. Matt was on site within a couple hours, gave me an accurate estimate and solved the problem. Knowledgeable, professional and conscientious service. Money well spent. Thanks Matt! And thanks Drainpro!

Approximate cost of services:
$339.00
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Company Response

Thanks for the review. We can usually get to our customers within a day or two. In an emergency, we try to get to customers as soon as possible.
Call us with any other plumbing issues.

Anita
Anita
1 review Ottawa, ON
10/10

Knowledgeable Plumbers and Excellent Service

I hired DrainPro because I noticed it is a family run business. I had a plumbing issue due to my neighbor hiring another plumbing company who were lacking in competence and ended up impacting my water line.

Tim reassured me that they would fix my problem and they squeezed me in on the same day. Tyler addressed the issue and he was able to inform me of what the other plumber had done wrong.

I highly recommend DrainPro to anyone who needs plumbers who know what they are doing.

Approximate cost of services:
$250.00
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Company Response

Thanks so much for the review. Call us for any plumbing needs.

Diane K. in Ottawa
Diane K. in Ottawa
3 reviews Ottawa, ON
10/10

Job well done

Thanks again to Matt for a job well done. The service was on time and done thoroughly and professionally.

Approximate cost of services:
$250.00
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Company Response

Thanks for the review. If you need Matt's services again, please don't hesitate to call.

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing issues

We've used drainpro for three separate plumbing issues. Matt was our plumber for all three jobs. He was very professional and quick to diagnose the problem. They give the estimated cost up front and each time the cost has been reasonable.

Will definitely use drainpro for any future plumbing services. But hopefully won't need too many more!

Approximate cost of services:
$300.00
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Company Response

Thanks you for the review. We are always he when you have any other water related issues you need us to take care of for you.

Jack from Ottawa
Jack from Ottawa
16 reviews Ottawa, ON
10/10

Water Leak

The water tap serving our new washer leaked. I left a voice message with DrainPro at 3:00 a.m. and Tim responded at 7:00 a.m. Amazing in itself. A service call was scheduled for that afternoon and Matt arrived at 3:30 p.m. as promised. He was personable and professional, and quickly solved our small problem. He was a pleasure to deal with, and I will certainly call DrainPro again should the need arise. Highly recommended for your consideration.

Approximate cost of services:
$111.00
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Company Response

Thanks for the review Jack. It's always good to hear from our customers and glad to hear that we helped with your plumbing needs. Call us any time.

JBottawa
JBottawa
5 reviews Ottawa, ON
10/10

Shower, tub handle and valve replacement

Two other highly rated companies wanted to do more work than I asked for. Not DrainPro, they did not try to upsell me on thousands of dollars worth of work not needed right now (and I'm quite handy, so I knew what the others were up).

Tyler's work was excellent. He didn't rush through the job to run off to another one, showed me the progress and was very meticulous to not break or damage any of the current tile and grout work or cut out too much drywall on the other side of the wall. He was also sociable and easy to trust.

A job well done and we will definitely be calling DrainPro again for other work down the road!

Approximate cost of services:
$400.00
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Company Response

Thanks so much for the review. It good to hear from customers. Let us know if there is anything else we can do for you. We appreciate your business.

Mrs. P
Mrs. P
1 review Ottawa, ON
10/10

The BEST

I've been using Drainpro for almost 10 years - frozen pipes, new bathroom sink, all the problems that come with older homes... Today Matt came to fix a broken kitchen sink pipe. I had already been given a quote over the phone. But while he was here he identified several other issues (shoddy work by the contractor's plumber when I redid the kitchen). He fixed EVERYTHING to prevent future issues, rather than just doing the minimum. Oh - and he was here within a couple of hours of my request. They are always prompt. If I won the lottery and got to build my dream home, I'd want Drainpro doing the plumbing!

Approximate cost of services:
$360.00
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Company Response

Thank you for the great review Mrs. P. We will help with all your plumbing requirements. Call us any time.
DRAINPRO

Private User
Private User
Private User reviews Ottawa, ON
10/10

Clogged kitchen sink drain resolution

We called Drainpro to address a very slow draining kitchen sink. Matt arrived and quickly assessed the problem. He reviewed the drain piping layout in the house and proceeded to open up the drain piping beneath the sink. He snaked the drain and dislodged the clog which was located quite deep along the drain path.
He also replaced a small piping section beneath the sink which had recently started leaking.
Overall, the professionalism, expertise and prompt resolution by Drainpro was greatly appreciated.

Approximate cost of services:
$350.00
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Company Response

Thanks so much for the review. Always good to hear from our customers. Call us with any plumbing needs.

LindsayLexi
LindsayLexi
0 reviews Ottawa, ON
10/10

Professional & efficient

Notified my landlord of a clog. DrainPro arrived on the day I had suggested. Received a call first thing this morning saying that Matt would be on his way after he finished up another call. This was ideal to ensure that my pup was prepared for a guest! Matt arrived, he was super friendly and great with my 18month old puppy!
Job was slightly more challenging than he had planned for, however it was done in a timely manner. No mess left behind.
Many thanks!

Approximate cost of services:
$0.00
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Company Response

Thanks for the great review Lindsay. Call any time for any other plumbing issues.
DRAINPRO

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainpro

At DRAINPRO, our goal is to deliver the best possible service every time. We've built our reputation on being friendly and professional with every single customer. We're a local Ottawa plumber, committed to getting the job right the first time, every time.

Call us today for all of your plumbing needs! Or visit us at www.drainproottawa.ca

CATEGORIES
Plumbing and Drain Services
SERVICES
Toilet, faucet or sink repairs. Dishwasher and washing machine plumbing repairs. Blocked sewers and pipes. Water line repairs. Frozen pipes. Electric water heaters. Sump pump and sewage pump repairs. Floor drain repairs. Video inspections
BRANDS
American Standard, Gerber, Delta, Moen
SPECIALITIES
Sinks, Toilets, Tubs and Drains
WEBSITE
http://www.drainproottawa.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, E-Transfer, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year plus Manufacturers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.