Drainpro

Plumbing
Ottawa ON K2G 1G4
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Reviews for Drainpro

Average customer rating:
9.8 10 (187 reviews)

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Gina Hill from Ottawa
Gina Hill from Ottawa
11 reviews Ottawa, ON
10/10

Always Professional and Helpful

We've called on Drainpro several times now and are always happy with their service. This time we had an outdoor hose bib installed to have access to water at the other side of the house for yard work, etc. They fit us in quickly, did the work efficiently, and we are pleased with the result.

Approximate cost of services:
$750.00
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Company Response

Thank you for your review and having DRAINPRO help with the hose bib. Call us anytime TIM.

Private User
Private User
Private User reviews Nepean, ON
10/10

The best plumbing company when and if you need one

The guys are great to work with. From the customer service lady who is very patient with a comforting voice, to Tyler the service guy who is true professional, very thoughtful and thorough.
They turned by nightmare scenario into a no worry type of situation. Kudos guys and thank you

Approximate cost of services:
$300.00
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Company Response

Thank you. Call us anytime DRAINPRO

MB2
MB2
1 review Nepean, ON
10/10

multiple projects done by Drain Pro

We first reached out to Drain Pro when we found an issue with our stack.
They came same day and Tyler did an amazing job getting it fixed. He was fast, very professional, quick and no mess left behind.
Then we had a major issue during the big Ottawa Aug flood of 2024. Tyler and his brother had to rip up a large piece of our basement and install a backwater flow valve. Coupled with some other work we found that needed to be done. We also had them in to run all the new piping for our laundry room also. Always present when they said they would come. Always professional. Always a fair price. I cannot recommend them enough. I am so happy from the work that was done. They are fair, reliable, honest and do not gouge their clients.
Highly recommend for any of your plumbing services.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for having DRAINPRO help you out with all your plumbing repairs. Tyler, Matt and Tim.

Matthew in Ottawa
Matthew in Ottawa
2 reviews Nepean, ON
10/10

Underground Drain Pipe Replacement

Had our under basement floor cast iron pipes replaced with ABS piping. The cast iron pipes were beyond life expectancy and well corroded. The job involved cutting out the concrete floor, removing fill, disposing of the old pipes, installing new pipes and a sewer backup prevention valve, backfilling and new concrete.

The whole job was completed in four days with the plumbing in the house unavailable for a few hours one day. Really happy with the service, weve had the guys out for a few jobs over the years. Will call them again when needed.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Matthew for having Drainpro replace your basement drains and installing a back water valve.

rgraham in Ottawa
rgraham in Ottawa
1 review Ottawa, ON
10/10

Septic system pump repairs

Absolutely satisfied with DrainPro both with previous work and this recent work. Called them with an emergency septic system problem in brutal weather and they responded immediately with a fix that was better than the previous system. Great to deal with Tim and Tyler!!!!

Approximate cost of services:
$1,700.00
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Company Response

Thank you for being a repeat customer with DRAINPRO. Call us anytime for any further plumbing problems. Tim

Private User
Private User
Private User reviews Ottawa, ON
10/10

Quick and capable service. Very satisfied.

Problem with a sump pump identified and fixed quickly, service was prompt, same day. Would recommend this company

Approximate cost of services:
$150.00
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Company Response

Thank you for using DRAINPRO for your plumbing problem with your sump pump.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Broken Vanity Drain

Tyler at Drainpro was courteous, professional and got the job done quickly and efficiently. Top notch work! Would recommend these guys to anyone looking for a good quality plumber.

Approximate cost of services:
$550.00
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Company Response

Thank you for letting us fix your broken drain.
DRAINPRO- Your Ottawa Plumber

Private User
Private User
Private User reviews Ottawa, ON
9/10

Plumbing Fixes

I contacted Drain Pro to install a new kitchen faucet and replace an aging laundry tub in our basement laundry room. Matt arrived on time, was very polite and completed the work in an efficient yet thorough manner. He even offered to dispose of our old laundry tub! Thanks, Matt!

Approximate cost of services:
$600.00
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Company Response

Thank you for the review on ur faucet & laundry tub replacement. Call us any time for all your plumbing issues.
DRAINPRO

Private User
Private User
Private User reviews Ottawa, ON
10/10

Kitchen reno

Drainpro Installed my tap, sink and dishwasher after roughing in my plumbing.they were efficient tidy, and professional . We would highly recommended them.

Approximate cost of services:
$500.00
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Company Response

Thank you for letting us do this your plumbing roughing and installing your faucet and sink. Drainpro Ottawa.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Blocked laundry room drain & fixed bathroom faucet leak

We have used Drainpro for several calls at our rental properties. They are prompt, efficient, courteous and prices are reasonable.

In one incident another plumbing firm wanted us to spend thousands of dollars to remediate a problem. Drainpro addressed the issue by simply unclogging the pipe. We have called on them exclusively since.

Approximate cost of services:
$400.00
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Company Response

Thanks so much for letting us unblock your laundry drain. Call us for any other plumbing issues.
DRAINPRO OTTAWA INC

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainpro

At DRAINPRO, our goal is to deliver the best possible service every time. We've built our reputation on being friendly and professional with every single customer. We're a local Ottawa plumber, committed to getting the job right the first time, every time.

Call us today for all of your plumbing needs! Or visit us at www.drainproottawa.ca

CATEGORIES
Plumbing and Drain Services
SERVICES
Toilet, faucet or sink repairs. Dishwasher and washing machine plumbing repairs. Blocked sewers and pipes. Water line repairs. Frozen pipes. Electric water heaters. Sump pump and sewage pump repairs. Floor drain repairs. Video inspections
BRANDS
American Standard, Gerber, Delta, Moen
SPECIALITIES
Sinks, Toilets, Tubs and Drains
WEBSITE
http://www.drainproottawa.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, E-Transfer, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year plus Manufacturers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.