Drainpro

Plumbing
Ottawa ON K2G 1G4
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2018 winner 4 timesBest of 2018winner 4 times

Reviews for Drainpro

Average customer rating:
9.8 10 (128 reviews)

Sort by

Private User
Private User
0 reviews Ottawa, ON
10/10

DrainPro Plumbing

We have used DrainPro on a couple of occasions and have been fully satisfied after each experience. From the very quick response, to their kind and professional plumbers who gave us detailed explanations of the issues and full resolution of the problems. They go above and beyond and we wouldn't hesitate to recommend this company to friends and family.

Was this review helpful?
Company Response

Thanks for the review for the DRAINPRO team. Call us for any sink, toilet, tub, or drain issue you may have. We are pleased to help.
Joan / DRAINPRO

Private User
Private User
Private User reviews Ottawa, ON
10/10

Master en-suite renovation

We did a full renovation of our master bathroom. All the plumbing for the shower and floating tub required to be moved to different parts of the bathroom. Tyler did a fantastic job! Very knowledgeable, courteous, friendly and professional. Once the new floor and shower tile was in place, DrainPro came back out the next day to complete the final installation of the shower and tub.
I would highly recommend DrainPro (and Tyler) for any plumbing requirements that you have. Great service!!!!!

Was this review helpful?
Company Response

Thanks so much for the great DRAINPRO review of your bathroom Reno. We are happy to help with any plumbing needs you may have.
DRAINPRO

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing service

Drainpro Ottawa, very pleased with their service. Clean, tidy on time and problem fixed . Tim at the office was very helpful and responded quickly.

Was this review helpful?
Company Response

Thanks for the review. DRAINPRO is pleased to help. Call us anytime.
DRAINPRO

drqwerty in Ottawa
drqwerty in Ottawa
0 reviews Ottawa, ON
10/10

Sump outlet pipe diagnostic

The underground outlet pipe for our sump pump was blocked, preventing the pump from getting water out of the basement. We needed to know roughly where the pipe was clogged so that we could have repairs done. They helped us with a similar problem last year, which required water-jetting.
DrainPro is very responsive; they’re nice guys and good at their job. Thanks DrainPro! You helped save our basement!

Was this review helpful?
Company Response

Thank you for letting us help you out with your sump pump drain line. Glad DRAINPRO could help.
DRAINPRO

tom in Ottawa
tom in Ottawa
0 reviews Ottawa, ON
10/10

Many projects

Always great service. You have been to my home and office through the years numerous times and I have always been pleased with your work and the people that perform it.

Was this review helpful?
Company Response

Thank you Tom for the DRAINPRO Review call us any time.

Ravi P from Ottawa
Ravi P from Ottawa
2 reviews Ottawa, ON
10/10

Struck Gold....

We had a sewer line block on an evening and as I had never hired a plumber in 25 years I took a chance with calling DrainPro. Truth be told they were the only ones opened at 7:30pm and Tim booked me in for the next day. He was very re-assuring that they would get someone out as soon as possible and take care of the problem.

Sure enough next day Matt arrived and quickly found the problem and did not stop until the problem was fully resolved. Matt is super professional and knows exactly what he is doing. As many of the other reviewers noted he leaves the site very tidy. Great communication all throughout the process.

I will surely be using DrainPro again and glad to have found a company that I can trust and rely on. I have already referred them to others in my network. Big thanks to Tim and Matt for taking care of us.

Was this review helpful?
Company Response

Thank you for your review. We at DRAINPRO are glad we could take care of your sewer problem. Give us a call any time. TIM. DRAINPRO.

davsul in Ottawa
davsul in Ottawa
1 review Ottawa, ON
10/10

plumbing blockage

Our condominium, (CCC#2) has been dealing with Drain Pro for a number of years and have always been satisfied with the service

Was this review helpful?
Company Response

Thank you for the DRAINPRO review. Any time you need us - we will be there.

dimorton06 in Ottawa
dimorton06 in Ottawa
2 reviews Oakville, ON
10/10

Just as hoped for

We had an emergency drain problem at night and Joan at Drainpro got it quickly organized with Matt coming out 24 hours later and fixing our problem at a reasonable price. Great service, work looks good and got the job done, reasonable price. Can’t ask for more.

Was this review helpful?
Company Response

Thanks David for the review. The DRAINPRO team is here for you for any other plumbing problems.
DRAINPRO

Private User
Private User
Private User reviews Ottawa, ON
10/10

Continuous good service

DrainPro has been our plumber for the last 7 years. With a relatively old rental property, we greatly appreciate their prompt response and great work.

Was this review helpful?
Company Response

Thank you. You can call on DRAINPRO ANY TIME IF YOU HAVE ANY MORE PLUMBING ISSUES. Tim DRAINPRO.

Janet in Quispamsis
Janet in Quispamsis
0 reviews Quispamsis, NB
10/10

Toilet Repair

Amazing service. Matt came same day to fix our toilet. He was very knowledgeable and provided great advice for fixing our kitchen faucet. I would use DrainPro again and recommend them to my friends. Thank you for the prompt and amazing service.

Was this review helpful?
Company Response

Thank you Janet I'm happy MATT from DRAINPRO fixed your toilet and your kitchen faucet. Call on the DRAINPRO TEAM any time. TIM.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainpro

At DRAINPRO, our goal is to deliver the best possible service every time. We've built our reputation on being friendly and professional with every single customer. We're a local Ottawa plumber, committed to getting the job right the first time, every time.

Call us today for all of your plumbing needs! Or visit us at www.drainproottawa.ca

CATEGORIES
Plumbing and Drain Services
SERVICES
Toilet, faucet or sink repairs. Dishwasher and washing machine plumbing repairs. Blocked sewers and pipes. Water line repairs. Frozen pipes. Electric water heaters. Sump pump and sewage pump repairs. Floor drain repairs. Video inspections
BRANDS
American Standard, Gerber, Delta, Moen
SPECIALITIES
Sinks, Toilets, Tubs and Drains
WEBSITE
http://www.drainproottawa.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, E-Transfer, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year plus Manufacturers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.