Do not use this company! Service is atrocious! We have been trying to get a couple issues resolved for 6 months. We have had numerous phone conversations with this company, have sent emails with photos depicting the issues. We have had service manager and installation manager come to our home and we are no further ahead. Frustration with the office manager is beyond words. Communication with this company falls on deaf ears and it appears there is no one in charge or no one capable of following through from A to B. BBB next step. The only positive comment I can leave is that the installers do great work which is why I have given this company at least a 1 star.
- Company Response
Thank you Shelley for your feedback. We are looking into this matter to see where miscommunication could happen.