Alberta Wholesale Fireplaces Ltd

Fireplaces
5363 Gateway Boulevard NW Edmonton AB T6H 4P8
Write a Review
Write a Review
Website
HomeStars
Fireplaces
Alberta Wholesale Fireplaces Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

73%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2018 winner 5 timesBest of 2018winner 5 times

Reviews for Alberta Wholesale Fireplaces Ltd

Average customer rating:
9.6 10 (62 reviews)

Sort by

Deanne in Red Deer
Deanne in Red Deer
1 review Red Deer, AB
10/10

Highly recommended

This is the second linear gas fireplace I have purchased from Alberta Wholesale Fireplaces in the last 6-7 years and I cannot say enough good things. Steve and team are very knowledgeable and honest; they don’t try to oversell for what you need and their prices are the best I found for the quality of product and features (and I do a lot of homework before buying!). Great install team. Definitely recommend them.

1 of 1 people found this review helpful.
Was this review helpful?
Tracy in Spruce Grove
Tracy in Spruce Grove
1 review , AB
10/10

PERFECTION

The installers and gas fitters, must have gone to a course, of How to be the nicest, thoughtful, most professional people!! Honestly they were incredible.
From start, purchasing fireplace, through installation, to turning gas on, it was a smooth, uneventful experience.
I have a severe form of Multiple Sclerosis and cannot deal with problems thrown my way and truly it was as smooth as silk with an incredible bonus of cheerful people coming in to my house.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

thank you so much ,it has been a pleasure meeting you and being able to be involved with installing your new fireplace.

baileymeaghanb
baileymeaghanb
0 reviews Edmonton, AB
8/10

Fireplace Upgrade

It was a pleasure to work with Steve and his crew for our fireplace upgrade. Our wood burner was original to the house and not very efficient, so we upgraded to a high efficiency wood burner.
Steve’s crew were very good (working on our first hot summer day). They discovered some mold behind the fireplace which they cleaned and took care of before installing the new one.
In love with the fireplace! Can’t wait to use it come the chillier days!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was a pleasure to work with you as well, thank you for your review!

Maureen Mac Donald
Maureen Mac Donald
3 reviews Edmonton, AB
10/10

Gas Fireplace install

Steve is extremely knowledgeable and helpful. He’s also very personable and eager to answer all of your questions. Delivered the BEST price over his competitors. The installation team was highly professional. Outstanding!!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your kind words!

Karen in Edmonton
Karen in Edmonton
1 review Edmonton, AB
10/10

Convert fireplace to gas

We just had our fireplace converted to gas yesterday and I'm so happy with how it looks. Steve is excellent to work with - he answered all my questions and explained everything in detail when he came out to quote me and I thought the price was very reasonable. Tom, Robert and Dave were great during the install and explained to me the process and how it all worked afterwards. When tearing down the wall we discovered the studs were very spaced out horizontally rather than vertically which made it difficult to mount the TV previously. I appreciated that they put in some extra wood in the wall so I would not have any issues going forward to mount the TV above the fireplace. I would not hesitate to recommend Alberta Wholesale Fireplaces for anyone looking for a fireplace and I am a very satisfied customer.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

thank you for the support, it was a pleasure working with you. Enjoy your new fireplace in the years to come.

Jared in Edmonton
Jared in Edmonton
0 reviews Edmonton, AB
10/10

Amazing product and great service

The whole team is great and the owner Steve is very knowledgeable and quick at responding. They provide an excellent product and great service. 10/10 would recommend to anyone looking to get a fireplace.

Was this review helpful?
Company Response

Thank you so much it was a pleasure doing the work with with you and for you

Private User
Private User
Private User reviews Edmonton, AB
10/10

reno job

alberta whole sale fireplaces did a great job at a competitive price and had by far the best service out of all the other businesses that i had went to the owner came out and dealt with me directly and was very informative

Was this review helpful?
Company Response

thank you for the support and your time to review our company.

Cheryl in Edmonton
Cheryl in Edmonton
0 reviews Edmonton, AB
10/10

Fireplace

I was very impressed with the service I was given. They were very accommodating working around my schedule. Steve and Trent answered all my questions in detail. The guys that did the installation did a great job. They were very respectful and did great with doing finishing touches on the outside of the house. When the job was complete they took the time to show me how everything worked, which meant a lot. I am a very satisfied customer.

Was this review helpful?
Dale P in Edmonton
Dale P in Edmonton
1 review Edmonton, AB
10/10

Family room and bedroom fireplaces

We purchased two new FireplaceX gas fireplaces at Alberta Wholesale and had them do the install as well. Jodi is very knowledgeable regarding his products and was very helpful in helping us choose the right units for our home. He was able to get the install booked very soon after our units arrived. Tom and his install crew are also great and did a very neat install with an effort to keep our home clean at the same time.

I have no reservations to recommend them to anyone looking to purchase a new fireplace.

Was this review helpful?
Company Response

Thank you for the fantastic review your two new fireplaces turned out absolutely amazing and we hope you have many years of enjoyment out of them

P Mah
P Mah
1 review Edmonton, AB
10/10

Basement rehab

Planning started for the basement renovation over a year ago. The project would include the replacement of an existing wood burning stove with a sleek new linear fireplace.

I went in to Alberta Wholesale Fireplace and met Jodi who was friendly, courteous and had excellent product knowledge. I didn’t purchase that day and would return several times over the course of many months to ask additional questions which Jodi answered with ease and patience. Steve, the owner made a site visit to ensure the install would be workable in the space being contemplated.

I finally made the purchase in June and Jodi handled all of the logistics. Tom came to perform the install and was able to easily troubleshoot an issue that arose due to the placement of an existing window well. Installation was completed on time and on budget.

I needed help resolving some questions/issues that came up relative to framing and gas supply line work undertaken by subcontractors. I turned to Jodi who responded quickly to provide assistance and put me in touch with people who could help. Steve, the owner even came to my home to advise on the finished framing. Their support has been invaluable.

I wouldn’t hesitate to do business with AWF again. Their staff is top notch. They’ve exceeded my expectations.

Was this review helpful?
Company Response

Thank you so much for the awesome review. Was our pleasure doing the work for you please let us know when you're done and send us pictures should look amazing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Wholesale Fireplaces Ltd

Alberta Wholesale Fireplaces Ltd. supplies and installs a wide range of contemporary and traditional gas (subcontracted to licensed trade), wood fireplaces, and stoves. Serving both retail and new construction in greater Edmonton and Alberta. We will travel anywhere you need us to be. Our showroom showcases over 40 gas fireplaces, wood stoves,high efficiency wood fireplace,gas stove,linear gas fireplaces, contemporary gas fireplaces and electric fireplaces. Our professional and friendly sales staff are always keen to finding that perfect fireplace for your home while meeting your budget and timeline.

Let us bring your fireplace dreams to life - call us today for a free in home estimate at 780-437-9966 or visit our showroom at 5363 Gateway Blvd, Edmonton (Monday to Friday 8-4pm, Saturdays 10-2pm).

We also provide complete removal of your old wood fireplace or gas fireplace. We will reframe and drywall your new fireplace, install the gas line (subcontracted to licensed trade) and even add a quick disconnect for your natural gas BBQ. We can provide a quote for any stone work or fireplace mantel install.

Alberta Wholesale fireplaces will travel anywhere you need us to go. We have installed fireplaces across Alberta, Saskatchewan, and even in Hay River NWT. We will provide a W.E.T.T. certificate with any wood fireplace we install.

Steve Hallett the president of Alberta Wholesale Fireplaces has over 30 years experience and does all the site checks himself . This is a family ran company with wife Tammy working the office and accounting ,son Tyler helping with installs. Jodi Snow is the sales manager and has been with us for 7 years ,he has a great knowledge of the fireplace business and can answer any questions you have. Dylan Hamill is one of our installers and has numerous years of experience with installing gas and wood fireplaces.

PLEASE CALL US FOR YOUR FREE FIREPLACE QUOTE

CATEGORIES
Fireplaces
PRODUCTS
gas fireplaces, wood fireplaces, wood stoves, contempary gas fireplace, hi efficient wood fireplaces, electric fireplaces.
SERVICES
supply and install gas fireplaces (subcontracted to licensed trade), wood fireplaces , contempary gas fireplaces , gas lines , reframing , drywall , electrical hook up of fans , service any gas fireplace (subcontracted to licensed trade).
BRANDS
Kingsman Marquis Superior Majestic Vermont Castings Jotul Hearth Stone Lopi Dutch West Fireplace Xtrordinaire
STYLES
Traditional contempary Wood Gas Electric
SPECIALITIES
Ortal contempary gas fireplaces
WEBSITE
http://www.albertawholesalefireplaces.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
7
RETURN POLICY
available
PAYMENT METHOD
master card ,visa ,cheque or cash
LICENSES
business licenses for edmonton and fort mcmurray
MEMBERSHIPS
BBB ,Home builder Asst.WETT
LIABILITY INSURANCE
Yes
DIPLOMAS
WETT certified
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
0
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
as per manufacter . we also provide from Alberta Wholesale Fireplaces 1 year warranty on complete install
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.