Reviews

10/10

Called Dima Plumbing and spoke to John about my broken faucet handle. John explained that my faucet may or may not be repairable because it was over 15 years old and may still leak. He advised me honestly and told me the best option was to purchase a new faucet and we set up an appointment. John and his son Andrei arrived on time and had my faucet replaced in under 1 hour. They are extremely efficient, knowledgeable and kind people. They left no mess and the faucet works great. No leaks no issues. Would not hesitate to call Dima Plumbing again in the future. Excellent service. Thank you John.

Approximate cost of services:
$150.00
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Company Response

Thank you Mary for choosing us and for your kind review. We work hard to provide best service using high quality materials available. Truly appreciate if you recommended Dima Plumbing to your friends and family. Have a great week ahead!

10/10

Called Dima Plumbing on Saturday morning of Easter weekend. Andrei showed up 15 minutes early and got right to work after I showed him the problem. Fixed my issue in under 1 hour and cleaned up the messy area. Andrei was extremely efficient, professional, kind and patient as he explained the issue and how to avoid it in the future. Thank you very much for your prompt response on this busy weekend. Would not hesitate to call on Dima Plumbing again should the need arise.

Approximate cost of services:
$200.00
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Company Response

Thank you very much Mary, your review means a lot to us! We appreciate your business and the time you took to write it.
Have a great week! John Dima

10/10

Amazing response time! Called Len regarding my furnace and his voicemail said text might be faster. Was it ever! After sending him a text with just a question regarding my furnace, Len was on the phone to me in under 15 minutes. Arrival was within the time period given, diagnosed the problem and repaired it all under an hour. Best service ever!! Thank you Len for a great job!

Approximate cost of services:
$123.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Mary for the kind words I'm all about great customer service with great turn around time. I'm so happy we were able to retire your heat. I appreciate the business.
Len Minuk.

10/10

Lou and his colleague rerouted and reconnected duct work and they did a fabulous job. He is very easy going and friendly. Very professional and knowledgeable about his trade. The end results was great and solved the issues I had. Great job done at a decent and very fair price.

Approximate cost of services:
$800.00
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10/10

I booked my appointment on-line and in less than 24 hrs, I had a phone call to set up my time. Stanley then made sure to send me a follow-up email reminder of the appointment which was great. Scott and Brendan arrived a few minutes early but kindly waited till I was ready. They were incredibly patient, extremely polite, professional, courteous and efficient. They were kind enough to answer all my questions. They explained what they were going to do , gave me a timeline of how long the job would take and they stuck to it. They were fabulous! Would recommend Dave's Duct Cleaning in a heartbeat.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Hi Mary - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We do our best to accommodate our customers timelines and glad to hear you were happy with our efforts. We take our job seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

9/10

Very impressed with Russell Summerfield and his colleague Brian. They were punctual, courteous, friendly and very knowledgeable. When my AC arrived; it was too big for my house. I knew it and so did Russell and Brian. They not only helped me sort it out; they drove to the warehouse, picked up a new one, came back and installed it. Install was done in a timely and efficient manner. Very happy with their service!

Approximate cost of services:
$3,400.00
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Company Response

Thanks, Mary. This is great feedback and we sincerely appreciate the time you've taken to share this experience. Thanks for choosing Reliance Home Comfort. Kind regards. ~ Rich

10/10

Needed to remove old furniture to make way for new. As promised, the driver called ahead to give me an approx time of arrival in a short window (930-1030), then actually called to say they arrived. True to form, I pointed, they collected and managed to squeeze everything I got rid off into half a truck to reduce my cost. They are polite, professional and efficient. Most of all, careful with the removal of the old as not to scratch/scuff your walls and/or floors.

Approximate cost of services:
$510.00
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