I e-mailed Pop-A-Lock for the second time in three years. The car lock replacement had been performed well. This time it was about the home entrance door lock failure. John Inglis first asked me for a photos of the lock, then promptly informed me to contact the manufacturer office, because he found out that there is the lifetime warranty on what I have. So I did. I received the new lock within 10 days, no question asked. John's e-mailed advice and the new lock set did not cost me a penny. I highly recommend this company.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?