After failing to get help from two other locksmiths and in utter desperation, I phoned Pop-A-Lock after my front door handle assembly seized up and I had no way to enter my house. John came within a half hour, and was easily able to get the door open and disassemble & reassemble the knob within 15 minutes---and this was a Sunday evening, after dark. I will absolutely call Pop-A-Lock for all future locksmith needs---he was so fast, friendly and professional! :D