Reviews

10/10

When we decided to upgrade our dated townhouse back patio we found the stone we wanted and then started to search for a contractor to do the work for us. After serveral broken commitments and no-shows, we were fortunate to find Captain Handy. Alex was the only contractor to respond without having to being asked more than once or chased for an answer. We figured because we were a "small" job, we would be at the bottom of the list as far as priorities. That was not the case with Captain Handy. They came when they said they would, stayed until the job was finished (a bit earlier than estimated) and did great work. The team was friendly and did a great cleanup. Would highly recommend Alex and the team and will definitely be using them again with a couple of other projects we have in mind.

1 of 1 people found this review helpful.
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Company Response

Thank you, Henry! It was a pleasure to work with you!

10/10

A DIY project gone wrong resulted in an overloaded junction box in our basement ceiling. Wires were burnt and lights started acting up. This was 2 years after the work was done and everything seemed fine up until a couple of weeks ago. Lesson learned - no more DIY beyond changing switches, plugs and light. I found CLI on Homestar and called to arrange a fix. Steve was quick to respond and arrived on time at the time and day we arranged. He was pleasant and professional. He added an additional junction box and wiring to spread out the load and made a proper bridge between the newer copper and original aluminum wiring. Everything was put back operational in a couple of hours and not a scrap of waste left behind. Definitely recommend CLI if you have an electrical issue and I have already passed his contact info on to a relative.

1 of 1 people found this review helpful.
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Company Response

Thank you for your review. We are truly lucky to have such great customers like you. It was our pleasure of be of service to you!

9/10

Great service! Mark & Adrian arrived on time and were very friendly and careful in their work. It was nice to see that they used protective floor runners and even plastic corner guards so the big hose would not scuff the walls. This is the kind of service you are looking for.

2 of 2 people found this review helpful.
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Company Response

Hi Henry. Thanks for your review. Glad you were happy with the work performed and our care in the home. If we can be of any help in the future, please give us a call. ~Paul

10/10

From the initial quote to the final payment, their customer service was excellent. Quick to respond to emails and proactively contacting us prior to move just to make sure everything was still on track. The 3 "sons" were pleasant and even apologized for being 10 minutes late. They were quick and careful and not a thing was damaged in the slightest during the move. No unpleasant surprises with the bill as compared to the initial quote.

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Company Response

Hi Henry, Rent-a-Son takes pride in its speedy service and looking after its customer's needs from start to end. I'm glad we were able to provide you an accurate quote and hope you enjoy your new place! - Rob N.

10/10

We purchased acrylic counter tops through IKEA and Surfacing Solutions was the contractor they used for installation. All the people we dealt with were great and the work could not have been done any better. Very pleased.

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