Mark is such an excellent contractor. He is a guy who really cares about doing the job right and making sure the customer is satisfied. He came to our basement project with the task of finishing our new bathroom. He provided us with beautiful tilework in the tub enclosure and installed the sink and toilet and all the faucets etc. to create a finished bathroom. A few days after the work was complete, I noticed the grout had dried with uneven colouration. When I let him know, he apologized, came back promptly, removed the grout and re-did it to my satisfaction. These days, that is a level of service you don't always get. Mark also custom built a few finishing touches for us that we could not buy off the shelf, demonstrating both his creativity and perfectionism.
When I saw the quality of Mark's work in our new bathroom, I decided to also hire him to complete the millwork/trim around the basement windows as well as some non-standard door frames, which were somewhat challenging installations, but the results are immaculate. I could not be happier.
In addition, Mark is wonderful to have in your home. He is very careful to drape everywhere to minimize dust, cut outside as much as possible, protect floors with plastic, and generally treat your home with great respect. He is also very nice and respectful and has a fun sense of humour. He may not be the cheapest, but if you care more about quality, he will meet and exceed your expectations and go the extra mile to make sure you are happy with his work. I will definitely call him back for our next major reno and will recommend him to others without hesitation.