Peter from Burnaby

In order to access government grants, we hired an energy advisor from City Green Solutions to perform an energy audit on our home. He was knowledgeable, friendly and answered all questions we had to the best of his ability. After going through renovations and receiving grants for our upgrades, we are completely satisfied with this service organization and the entire grant process.

We had these birds (either robyns or sparrows) peck away and get into the original metal screens covering the soffit vents. Got an estimate on the phone and agreed to have technician do the job. Arrived on time and was a good guy. However, there was a miscommincation which was taken care of swiftly and did not result in an additional charge. Technician came back a few days later without even saying hi to us and wrapped up his work + took off. Would have given a higher score but because of lack of communication, will downgrade 8 to a 7 stars

Home needed a new hot water tank and Prima was the company sent to install the new unit. The installer called me 30min before install time to ask me to shut off the unit's water supply, gas and drain it. I knew how to do it but i'm sure the typical homeowner wouldn't. He probably said that so his day would be easier. Anyhow, it was done and everything was finished within an hour of him arriving. Wasn't a very sociable guy but I guess the work was done quickly and efficiently so that was all that mattered.

I bought a Navien tankless off of a USA website. Had it shipped here and have Reid brothers install the unit. They charged a reasonable price and had the job done professionally. The install looked clean and wasn't an eyesore like what I've seen with other HVAC jobs.

The crew of men came to install 19 windows in our vancouver special. The windows were energystar and high quality units. In comparison, big box stores would have charged us twice as much. All windows done in a day. Highly recommended.

We got our attic insulation upgraded from R12 to R50. The company came on time and had the job done in under 3 hours. They laid protective fabric everywhere in the house to keep our carpets clean. Can't find a single thing to complain about.

Good price on the Lennox high efficiency furnace we bought 2 years ago. 2 guys came and took half a day to do the install. Overall happy with the price and service.