Joyce Heating Service Ltd

Heating & Air Conditioning
4653 Burke St Burnaby BC V5H 1C5
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Heating & Air Conditioning
Joyce Heating Service Ltd
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96%

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Reviews by rating (past 12 months)
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Best of 2019 winner 5 timesBest of 2019winner 5 times

Reviews for Joyce Heating Service Ltd

Average customer rating:
9.8 10 (87 reviews)

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Ernie
Ernie
4 reviews Burnaby, BC
10/10

Simple, honest service.

My furnace stopped putting out heat, and Joyce was able to send someone out the next morning. Dave showed up on time, and fairly quickly diagnosed the problem and repaired it with a new spring in about 30 minutes.

I had been gouged hard recently by another company, so I was holding my breath when he was writing up the bill, but it came out to a very reasonable $115 + parts.

Quick response, showed up on time, and didn't charge me a fortune. I'd use them again.

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Company Response

Hello Ernie
Appreciate your review and glad to hear that the issue was dealt with in a reasonable and timely matter. We strive to be honest and fair to all our customers, as word of mouth and repeat customers are so important to us.

Diane

jackandrose
jackandrose
1 review Vancouver, BC
8/10

Hot water tank replacement

The work was very good. The only complaint I have is that the installer should have asked me how I wanted the alterations done to meet code. I had to be watching to Express my dislikes about what he was about to do regarding the location of the pressure relief tank and the earthquake strapping location.

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Company Response

Hello Jackandrose

Thank you for your business and your review was appreciated. We take all reviews serious and want to make sure all communication and workmanship is kept to high standards.Sorry to hear the communication was not the best and this will be passed on to the installer.

Diane

deb
deb
2 reviews Vancouver, BC

First Review

10/10

Joyce Heating installed a new Lennoz EL296 furnace

I selected Joyce Heating based on the high number of excellent customer reviews I read online. Those excellent reviews were spot on. They were very honest in terms of the work involved, permitting process, etc. Joyce completed the installation in a clean, efficient and professional manner. They followed up after the installation to ensure I was satisfied. I highly recommend Joyce Heating to others who maybe considering a furnace installation.

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Company Response

Hello Deb

Thank you again for your business and the review is very much appreciated. Honest and hard work is our policy to ensure we keep our customers coming back.

Diane

JC
JC
1 review Port Coquitlam, BC
10/10

Hot water tank

Super awesome service, knowledgeable and friendly staff. Excellent work.
Showed up on time and finished the job with expected timeframe.

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Company Response

Hello JC

Thank you for the review and your business, very much appreciated. Enjoy your new water heater!

Diane

Ragone
Ragone
1 review New Westminster, BC
8/10

Natural Gas Furnace installation

Replaced an old oil burning furnace and installed a gas line from the meter along with a new natural gas furnace. This connected to our forced air venting system. The installation was good but the contractor left all of the packaging and waste from the project scattered on the floor, as well as all of the mess from drilling through the wall to the outside meter. The finishing seemed a little unprofessional but install quality is fine and I have had no problems since the install.

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Company Response

Hello

As we always appreciate customers giving us a review and thank you for your business, but this should had been a conversation dealt with at time of the installation, around 4 months ago. I was never aware of this situation, our installers are always to clean up after themselves. I am sorry that this had happened to you, and is very unusual. We take these things serious to make sure it does not happen again.

Diane

Deanna in Port Coquitlam
Deanna in Port Coquitlam
1 review Port Coquitlam, BC
10/10

service - furnace

It was very cold and snowing outside and our furnace decided not to give us any heat. We called Joyce Heating and they were at our home within a half hour. Excellent service. Within the hour we had nice warm heat. Very pleased with the fast service.

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Company Response

Hello Deanna

Thank you very much for your business and review. Glad we were able to help in a timely manner, considering the weather.

Regards,
Diane

Yvonne Savage from Delta
Yvonne Savage from Delta
3 reviews Delta, BC
10/10

Hot water tank

Years ago I used Joyce Heating to upgrade my furnace and replace my hot water tank, and was impressed with their service at that time. When I noticed water under my tank over the holidays, I called them. They were quick, efficient and cleaned up after themselves. I would recommend them wholeheartedly. (I did get other quotes and they were close to other companies cost-wise)

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Company Response

Hello Yvonne

Thank you very much for your review, it is appreciated! Enjoy your new water heater and thank you for your continued business!

Diane

Client
Client
1 review Port Moody, BC
10/10

Furnace, hot water

Very professional, experienced and easy to deal with in all levels. Best contractor we have had in decades.

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Company Response

Thank you kindly for your review and business, it is very much appreciated!

Diane

youngn in Delta
youngn in Delta
1 review Delta, BC
10/10

Gas hot water tank installation

I got a competitive quote and scheduled an appointment on homestars for installation of a new hot water tank that I purchased at a local hardware store. Direct replacement of old tank. I saved some money by draining the old tank beforehand and disposing of it myself. The technician showed up right on time and the job was finished in 1hr.

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Company Response

Thank you for your business and review! Happy holidays and all the best for the New Year!

Diane

ryeates
ryeates
1 review Burnaby, BC
10/10

furnace & hot water tank

Very well done! Two thumbs up. Diane in the office is also very pleasant and helpful.

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Company Response

Thank you for your business and review, it is very much appreciated. Enjoy your new furnace and water heater!

Diane

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joyce Heating Service Ltd

Welcome to Joyce Heating Service Ltd. We are a family owned and operated heating business established in 1959. We service and repair all makes and models of gas and oil furnaces. As well as install furnaces, hot water heaters, gas tank-less water heaters, Heat pumps and air conditioning, gas fitting and hook up of gas stoves, gas ranges, gas cook tops, gas barbecues/BBQ, gas fire pits, gas outdoor heaters, and some small sheet metal work across most of the Lower Mainland.

CATEGORIES
Heating & Air Conditioning, Gas Line Installation, and Fireplaces
PRODUCTS
Furnaces, Boilers, water tanks, tankless water heaters, heat pumps, air conditioners, thermostats, filteration systems, filters, oil tanks
SERVICES
All Makes and models: Natural gas furnace and boiler service, repair and installation Oil furnace and boiler service, repair and installation Natural gas, Electric and Oil water heater service, installation Heat pump and air conditioning installation gas fitting sheet metal work
BRANDS
Lennox, Aire-Flo, American Standard, Goodman, Armstrong, Airco/Olsen, Rinnai, Navien, Rheem, Bradford White, John Wood,Giant, Honeywell, Robertshaw, Whiterogers, Healthy Climate
SPECIALITIES
Residential Heating Specialist for over 56 years
WEBSITE
http://www.joyceheating.com
YEAR ESTABLISHED
1959
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cheque, Cash, credit card
LICENSES
Gasfitters "B",Gasfitters "C", Gas Contractors License
MEMBERSHIPS
Better Business Bureau, TECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies depending on job
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.