Reviews

10/10

We found Watermart on Homestars when looking to install a whole-home water purifier. Through The whole process Donna was informative, helpful, and never tried to upsell. After an initial visit, we determined the whole-home option would be complicated given our finished basement and decided to go with a reverse osmosis purifier in the kitchen. Our installer Zia was timely, professional, and took the time to explain in detail the system. He even replaced the flex line to our main faucet as the seals had degraded over time. Fantastic service and fantastic result.

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Company Response

Hi Marilyn. It's so great to hear that you were happy with the help you got from Donna. She is great, isn't she? It is a company policy never to sell anything more than people are looking for. I'm sorry that we couldn't install the whole home system. Unfortunately, some basements are finished to the degree that it makes it impractical. But I am happy to hear that Zia was able to install your drinking water system and that you found that he valued your time and did a thorough job. Please don't hesitate to get in touch with anyone here if you have follow up questions. Sincerely, Dave, Donna and the rest of the Watermart Team.

10/10

I found Straight Up Masonry on HomeStars and reached out to them about our front steps. The mortar had cracked, and the steps were "floating". From initial appraisal to work completion, I could not be more pleased. The assessment and work was done while I was at work. In fact, I never met the team, but the finished product speaks for itself. What was once an eyesore and safety issue is now a beautiful front steps again. Many thanks as the whole process could not have been easier.

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Company Response

Thank you, G.
We're happy to make this process easy for you so you can enjoy your steps again!

- Crystal

10/10

This was the second, and third, time that Gas Guys have saved the day. I noticed a strong smell of gas in our back yard coming from our generator line and was red tagged by Enbridge. George came out quickly and determined we must have a leak underground in the line. He installed a new, super heavy duty line underground and even found a smaller leak near the generator. Work was done quickly and thoroughly as always. Fast forward one week, and I am now paranoid about leaks. I noticed a slight odor near a joint in our water heater. George came out the same day I contacted him and fixed the problem. I can't say enough positive things about his work, professionalism and knowledge.

1 of 1 people found this review helpful.
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Company Response

Thank you Marilyn for taking the time to write us a wonderful review. The safety of our customers is job 1 for us. We take our job seriously and do not cut corners to save a few bucks. Doing things once and the right way is what we pride ourselves in.
Thanks again for the wonderful review! Hope things are well. George

10/10

I sent Jeff a message on a Sunday, and he was out to inspect one of our gas fireplaces the following Tuesday. Very professional, courteous and knowledgeable. He replaced a bad part, cleaned our unit, and even added decorative embers which were "missed" by the builder. All around a great experience, and I highly recommend Jeff for your gas fireplace needs.

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Company Response

Thanks for the review guys! Glad I was able to help today!

10/10

When neighbors of our put in a heated driveway we thought they were being a bit extreme until we walked out last winter and saw a clean and clear driveway of theirs while ours was a mound of deep snow. Fast forward almost a year and we decided to take the plunge. Hotwire Electric had installed our generator a couple years ago, and we were so pleased with their service we engaged them to install all the electric runs for our driveway heating. They were in and out in a couple days. In fact I didn't even see them. With last night's snowfall, I was a bit nervous when I saw a covered driveway in the evening but woke to a clear one in the morning. By the end of the day, our driveway was nearly completely dry! My lower back thanks you. Another great job and positive addition to our home!

1 of 3 people found this review helpful.
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Company Response

Love it. Thank you for your kind review.
Happy new year to you and your family
Keep warm
Hotwire

10/10

Fantastic service! I e-mailed George on Friday to say my bbq would be setup on Saturday. He was able to swing by Saturday late afternoon and install the line for us. Fast, efficient and even gave me a few pointers on how to run and clean our new Napoleon Pro. After a five week delay in getting our rear patio extended, it was refreshing to have this done so quickly. Many thanks George!

1 of 1 people found this review helpful.
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Company Response

Thank you Marilyn for your kind words and wonderful review. Hope you have been enjoying your Napoleon Pro, they are great BBQ's.
George

10/10

I've been looking to clean up the mess of wires with our home theater and video games for some time. Having installed and set up my own electronics for 25 years, I felt I was up to the task but thought better of it and brought in a professional. I found Dale @ High Definition Installations on Homestars and dropped him a line. He was very polite, professional, and patient with my many questions. We ended up deciding on having the TV mounted, cables run through an exterior channel to avoid drilling and fishing in a finished basement, and electronics stored in a separate rack. Dale was spot on time in his arrival and finished up everything much quicker than i thought. He even set up a new power supply behind the TV and ran the HDMI behind the wall for a clean look. The cable channel is barely discernible against the molding, and the rack (at 7') is impressive. We are highly pleased with the outcome. Our home theater set up now looks truly professional, even if most if the time it is used for XBox or Wii. We will be calling Dale again when we upsize the TV and mount a new one in our bedroom. Fantastic, professional, and courteous work all the way around.

1 of 1 people found this review helpful.
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Company Response

Thanks for the review Marilyn. Your install turn out really nice. (I'm so glad that we got your huge power amp into that rack!) It's been a real pleasure working with you. Looking forward to helping you with your A/V needs in the future.

10/10

Ccs was brought in as a subcontractor to repair drywall holes made during the installation of our home generator. We could not have been more happy with the results. The crew was on time and very professional, a courteous I appreciate as my wife and young daughter were home during the repair. After completed, you can't even notice that there were any holes to begin with. Fantastic job, and Ccs is on speed dial for any needs we may have in the future.

1 of 1 people found this review helpful.
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Company Response

Hi Marilyn
Thankyou for the kind words . It's reviews such as yours that keep us doing what we do . Look forward to working together again in the future

10/10

After a few days without power this winter and young children at home, we decided to take the plunge and install a full-home generator. Our main concern was keeping the house running during power outages, especially the furnace and sump pump. After reading positive reviews and studying up on Hotwire Electric, we decided to have them come over and give us an assessment. The job was complicated as our lot is narrow, our gas line enters at the front of the house, and we have had repeated issues with a neighbor that required the gas line run through the house. Further complicating this is a finished basement and fuse box in the garage. As we wanted the unit in the backyard, a lot of cable needed to be run and holes run through the basement and the front/rear of the house. Oris Taylor came to do the assessment and was extremely professional and understanding of our needs. While the quote was higher than we had originally thought, it included full drywall repair, gas lines, and trenching through the frozen February ground. Oris and his crew showed up on time and ready to go for what turned out to be a three-day install with gas lines. Oris and Mike were fantastic at keeping the crew moving on schedule and respecting our house and property. The drywall sub-contractor was fantastic, and you can't even tell that anything was changed in the basement. We couldn't be happier and will be prepared for the next, inevitable outage.

1 of 1 people found this review helpful.
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Company Response

Thank you firstly for the amazing and kind review. We are humbled by your comments and we take great pride in our workmanship snow or sun. Our crews are experts in the field of electrical but our client focus is what gives us the most pride at Hotwire. Secondly, we want to thank you again for all the referrals you sent to us for their generators, hearing it directly from their friend about how Hotwire exceeded expectations means the world to us. There is no better marketing campaign then word of mouth from our amazing clients.

10/10

We've had a few hits and misses using HomeStars, but Steven and his team knocked it out of the park. Their attention to detail is top notch. They were able to construct the built-ins around our existing mantle with an end result which looks like it is a single unit. On top of that, they were completed weeks in advance of the timeframe discussed at our initial consultation. We could not be happier and would wholeheartedly recommend Steven and his team at Black Forest Woodworking and will definitely use them again in the future.

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10/10

I called and booked an appointment for the following day. The driver called to say they were stuck in traffic but were still well within the time window. Paul and Josh did a fantastic job packing everything up and came in under the quote after seeing our items. We are repeat customers and will happily use them again.

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Company Response

Marilyn

Thanks for taking the time to do a review. Thanks for your continued patronage and I will let the guys know they they have made a repeat customer happy once again.

Rick
President

10/10

We are slowly making a few changes to our new house and decided to better secure our side doors. We found Eagle Doors & Locksmith on Homestars, spoke to George on Christmas Eve and had the Torrsec reinforcement system installed on three exterior doors a mere four days later. George and his crew showed up on time and spent most of the day installing the door reinforcements (which he designed) to make sure everything was exactly as we wanted. We could not be happier with the end result and would highly recommend George and his team. After a few misfires with our original locksmith, we could not be happier with the quality of work and attention to detail Eagle Doors & Locksmith brought to our job. We will have George on speed dial for any future work we may need. Happy Holidays, Greg

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Company Response

Thank you sincerely for taking the time to write your kind feedback.
Eagle Doors & Locksmith Service Inc

10/10

Our beautiful new home was plagued with an odor coming from the floor drain in our laundry room. After trying a few remedies on our own we found WaterWorks on Homestars. Fast forward to today when Michael came to investigate our problem. Fortunately there was not anything major wrong and things cleared up after he flushed our pipe a few times. He also went above and beyond in recommending ways we could prevent this from happening again and took a look at our water main in to the house as we were having some water pressure issues. We could not have been happier with his friendly and professional manner and will not hesitate to contact WaterWorks again for our plumbing needs.

0 of 1 people found this review helpful.
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Company Response

Hi Marilyn, Glad you posted a review and thank you! It was a simple fix the Michael provided but a tremendous relief for you as a home owner to have the smell ridden from your home I am sure. We pride ourselves in going over a beyond the call of duty to provide a great customer service experience to our customers. Glad you were happy with our services and WaterWorks hope we can service your plumbing needs in the future.