True Flame Gas Repair Services Ltd.

Fireplaces
Mississauga ON L5N 7C5
Write a Review
Write a Review


Instagram
HomeStars
Fireplaces
True Flame Gas Repair Services Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for True Flame Gas Repair Services Ltd.

Average customer rating:
10 10 (122 reviews)

Sort by

Kate in Hamilton
Kate in Hamilton
6 reviews Hamilton, ON
10/10

Fireplace Maintenance & Remote

Jeff was fantastic! First of all he arrived exactly on time and after asking what I needed and explaining the plan he got to work quickly. He cleaned and checked everything and installed a new remote switch and showed me how to use it. He also patiently showed me how to adjust the fan and where the emergency shut off valve is, just in case. He checked the outside gas line and gave me safety tips/homework as well. My fireplace looks great and I am much more confident troubleshooting and feel perfectly safe. Thanks so much Jeff!

Approximate cost of services:
$500.00
Was this review helpful? Yes No
Company Response

Thanks for taking the time to write this kind review Kate! It was a pleasure meeting you and being able to get your fireplace back up and running again!
Cheers.

Jeff

True Flame Gas Repair Services Ltd.
416.888.4761
905.467.4761

Oakville r.
Oakville r.
1 review Oakville, ON
10/10

Gas Fireplace repair

Jeff was straight forward in his quote, patiently answered questions, arrived on time once scheduled, diagnosed the issue efficiently, provided his recommendation with rationale, again patiently answered my questions, and then he went beyond by researching and providing another (lower-cost) option to satisfy me! He implemented the work and provided his written diagnosis/work/invoice.

I would certainly recommend Jeff to others, as well as work with him again myself.

Approximate cost of services:
$250.00
Was this review helpful? Yes No
Company Response

Thank you for the kind words and taking the time to write this review. I enjoy explaining how things work and how to keep safe and I thank you for being patient during my long explanations as well! Ha!
Cheers!

Jeff

True Flame Gas Repair Services Ltd.
416.888.4761
905.467.4761

Jen B in Mississauga
Jen B in Mississauga
4 reviews Mississauga, ON
10/10

Gas fire place repair

Jeff was fantastic. He replied quickly to my request and was able to come within a resonable time frame. He came out, identified the issue, explained everything and was able to repair the unit right away. He was also able to install a remote control on the unit to make operation even easier! The gas fireplace is working better than ever after his service call. I will not hesitate to call Jeff again, should the need arise in the future.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thanks for taking the time to review Jen! Pleasure meeting you and your husband.

Cheers!

Jeff
True Flame Gas Repair Services Ltd.

cara from Mississauga
cara from Mississauga
1 review Mississauga, ON
10/10

Great experience

Working with Jeff was very easy. He had very good communication leading up the appointment. He was professional and knowledgeable -he diagnosed the problem very quickly, recommended a practical fix for my ancient fireplace, and got it working again. It looks great!

Approximate cost of services:
$570.00
Was this review helpful?
Company Response

Thanks for the review Cara! Glad to get your great looking, perfect condition "ancient" fireplace back up and running again! :) Cheers!

Jeff

True Flame Gas Repair Services Ltd.
416.888.4761
905.467.4761

Michelle
Michelle
0 reviews Mississauga, ON
10/10

On-time, Knowledgeable, Efficient

Jeff was amazing. Replied promptly to emails. Showed up on-time. Answered ALL of my questions. My family and I recently moved into a new home and wanted to make sure our gas fireplaces were safe for use before turning them on this winter. Jeff was thorough with this safely inspection and explained everything I needed to know about use and maintenance. I would highly recommend Jeff.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks for the review Michelle! Safety first!

Cheers!

Jeff

True Flame Gas Repair Services Ltd.
(416)888-4761
(905)467-4761

Maureen in Manotick
Maureen in Manotick
1 review Ottawa, ON
10/10

Fireplace works great!

Jeff provided a speedy appointment and set up the area with a drop cloth to protect the carpeting. We thought the fireplace only needed cleaning but it required repair. Jeff explained concisely what was needed and repairs were done the same day. Everything was spotless when he finished.

Jeff is personable and knowledgeable and willing to share information, and allowed me to watch the repairs and ask questions. Thank you for a great customer service experience!!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thanks for taking the time to review Maureen! Glad I was able to help! Cheers!

Jeff

True Flame Gas Repair Services Ltd.
416.888.4761
905.467.4761

Chris
Chris
1 review Mississauga, ON
10/10

AWESOME

TrueFlame's JEFF is a stand up gent! Honest, frank and efficient! Thank you Jeff . our pool heater loves you

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thanks for taking the time to write this review and the kind words Chris! Cheers!

Nadia in Toronto
Nadia in Toronto
1 review Burlington, ON
10/10

Maintenance of Gas Fireplace

Absolutely top notch! Jeff responded quickly to my enquiry about servicing our gas fireplace. He was here the next day and did a thorough job cleaning and repairing. We were impressed by his professionalism and how he explained everything he was doing.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thanks for the review and kind words Nadia! Glad to get the fireplace up and running again in a safe manor. Cheers!

Private User
Private User
Private User reviews Brampton, ON
10/10

Gas fireplace repair

Was able to diagnose the issue quickly and provide us with options to fix it. Very efficient, professional and kept the room clean

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review! Glad to read it!

Cheers

Jeff Da Costa, Licensed Gas Technician
Owner | True Flame Gas Repair Services Ltd.
Tel. 416.888.4761 | Tel. 905.467.4761
Email jeff@trueflamegas.com | Web www.trueflamegas.com

Private User
Private User
Private User reviews Mississauga, ON
10/10

Fireplace Service

Jeff arrived on time and did a full assessment of our fireplace to not only diagnose the issue, but did a full safety check as well. Jeff was very thorough in his explanation of the issue and was more than willing to answer any questions. He provided various options to fix the issue, but explained the pros/cons of each and potential future issues that may arise with certain options. He repaired and cleaned the fireplace and did a post-fix safety check to make sure that the fireplace was operating as expected.

Overall Jeff did an awesome job and he will be my go-to person for my fireplace.

Approximate cost of services:
$500.00
Was this review helpful? Yes No
Company Response

Thank you for taking the time to review! It was a pleasure meeting you and getting the fireplace up and running again so you guys can enjoy!

Cheers!

Jeff
True Flame Gas Repair Services Ltd.
(416)888-4761
(905)467-4761

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True Flame Gas Repair Services Ltd.

At True Flame Gas Repair Services, we specialize in the repair and maintenance of gas-fired pool heaters & fireplaces.

We are committed to providing our customers the best value, knowledge & quality of service possible.

All of our service & repair work includes a detailed report on the safety and operation of the unit so you can rest at ease.

We are fully licensed & insured!

**Pool Heater Service / Repairs**

We service & repair all makes and models of gas pool heaters including the ones listed below.

We carry the most popular parts on our vehicle to provide the best service possible.


• Jandy • Laars • Hayward
• Raypak • Sta-Rite • Zodiac
• Pentair • MiniMax • Rheem

**Fireplace Service / Repair**

We service all makes and models of gas fireplaces including the ones listed below.
We also carry the most popular parts on our vehicle to provide the best service possible.

• ARCHGARD • CFM • CONTINENTAL • DROLET • DRU
• GSW • GTI • HEAT N GLO • HEATILATOR • HUNTER
• INSTAFLAME • KINGSMAN • LENNOX • MAJESTIC
• MONTIGO • NAPOLEON • PACIFIC ENERGY
• PETERSON • POLARIS • PORTLAND WILLAMETTE
• REGENCY • SECURITY • SELKIRK • TEMCO • VALOR
• VERMONT CASTING • WOLF STEEL

All service is done with a drop cloth in place and we leave our boots by the door during a fireplace service call.

We also back up all of our work preformed with a 30 day service call warranty.

CATEGORIES
Fireplaces
PRODUCTS
Pool heaters. gas fireplaces, gas line, kitchen ranges.
SERVICES
Gas fireplace & pool heater service, repair and installs.
BRANDS
Majestic. Valor, Vermont Casting, Insta Flame, Regency, Napoleon, Continental, Kingsman, Marquee, Town & Country, Heat N Glo, Heatilator, Peterson, Real-Fyre, ... and more.
SPECIALITIES
We repair/install gas fireplace and pool heaters.
WEBSITE
http://www.trueflamegas.com/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
2
RETURN POLICY
Warranty on all parts installed.
PAYMENT METHOD
Visa, Mastercard, AMEX, Cash, Cheque, ETransfer
LICENSES
G2 Gas License
MEMBERSHIPS
TSSA Registered Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day service warranty, 90 days on parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.