True Flame Gas Repair Services Ltd.

Swimming Pools, Spas & Hot Tubs
Mississauga ON L5N
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Swimming Pools, Spas & Hot Tubs
True Flame Gas Repair Services Ltd.
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99%

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Reviews for True Flame Gas Repair Services Ltd.

Average customer rating:
10 10 (136 reviews)

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david i.
david i.
4 reviews Mississauga, ON
10/10

So helpful

Jeff took my call in late May, which is obviously a very busy part of the year for pool heater repair. He quickly determined that he wasn't the right person to look after my needs but then went on to give me enormously helpful guidance on who I should call on and what I should be looking for. There was nothing in this call for him, and yet he took his time and treated me as though I were a valued existing client. He wouldn't accept payment for the call. I'll call him the next time something comes up and, if he can do the work, I'll hire him with total confidence in his knowledge and his integrity.

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Guelph, ON
10/10

Professionalism, expertise and honesty appreciated

Jeff recently visited my home for a gas fireplace repair. I was impressed with his professionalism, expertise and honesty.

Jeff arrived on time. His technical intelligence was evident as he quickly diagnosed and fixed the problem with my fireplace.

Not only was Jeff skilled in his work, but he was also personable and had a calm demeanour that put me at ease throughout the repair process. He patiently answered all of my questions, taking the time to explain everything in a way that was easy to understand. I appreciated his repair vs replace approach. Jeff's services were affordable, providing excellent value for the high-quality work he delivered.

I highly recommend Jeff for any gas fireplace repair needs. Thank you, Jeff, for a job well done!

Approximate cost of services:
$278.00
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Company Response

Thank you so much for your kind words! It was a pleasure serving you, and I'm thrilled to hear that you had a wonderful experience. Your satisfaction is our priority, and we look forward to serving you again in the future!

True Flame Gas Repair Services Ltd.

Kim Morris from Etobicoke
Kim Morris from Etobicoke
2 reviews Brampton, ON
10/10

Gas fireplace repair

I was about to give up on finding someone who would help me fix the fireplace. I stumbled upon Jeff at True Flame. I was very pleased at how quickly he responded to my request and was on site to diagnose and fix the issue. The same day service was exceptional and unexpected. Extremely personable, professional person. Highly recommend using him.

Approximate cost of services:
$2,200.00
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Company Response

Thanks for the positive review Kim! I hope you can enjoy the fireplace again now that it's safe and up to code again.

Cheers!

Jeff
True Flame Gas Repair Services Ltd.

Monti from Mississauga
Monti from Mississauga
5 reviews Mississauga, ON
10/10

Old Lenox Gas Fireplace

So many companies just wanted to sell me a new fireplace for a few thousand dollars . They were not interested in fixing it as it is 26 years old. So happy I found Jeff. He was upfront about how the assessment would work . He was prompt and kept everything clean. He explained everything to me so I would understand what the issues were and had the fireplace up and running in no time. Excellent customer service. A man of integrity. Will definitely use him in the future.

Approximate cost of services:
$300.00
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Company Response

Montl thanks for taking the time to write this positive review. It was a pleasure to meet you and get the fireplace back up and running. I can't tell you how many times I have heard the same story regarding companies telling homeowners they need a new fireplace, especially when all that is needed is a simple cleaning or tune up! I hope you and mom can enjoy it once more. :)

Cheers

Jeff

True Flame Gas Repair Services Ltd.

(416) 888-4761
(905) 467-4761
www.trueflamegas.com

Michael in Mississauga
Michael in Mississauga
2 reviews Mississauga, ON
10/10

Fireplace Maintenance

We had an old Majestic gas insert fireplace with a pilot light that wouldn't stay lit. We've had problems before with this fireplace's pilot light and with the fireplace not lighting when turned on.

We called a few places and once they heard it was an old Majestic fireplace they weren't interested.

We called Jeff and he warned us it might need new expensive components. When he came over he spent quite a bit of time troubleshooting the issues and got the fireplace working. It's been a month and so far we've had no issues.

Thanks for the great work Jeff!

Approximate cost of services:
$330.00
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Company Response

Thanks for taking the time to write a review Michael! I am glad I was able to help!

Cheers.

Jeff

True Flame Gas Repair Services Ltd.
(416) 888-4761
(905) 467-4761

Melissa from Toronto
Melissa from Toronto
2 reviews Toronto, ON
10/10

Kitchen Range Connect

I have used this company before and had them connect my new gas stove. They were very professional and worked around my busy schedule.

Approximate cost of services:
$180.00
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Company Response

Thanks for leaving a review Melissa! Great to see you again and help you out with your new kitchen range!

Cheers

Jeff
True Flame Gas Repair Services Ltd
(416) 888-4761
(905) 467-4761

Eric
Eric
2 reviews Oakville, ON
10/10

Fireplace repair

My fireplace hadn' been used in years due to an ignition issue. Jeff worked wonders, quickly identifying the root cause and fixing it. He also conducted a thorough safety inspection and cleared years of dust. Efficient, knwoledgeable, and he left my fireplace in top condition. Highly recommend!

Approximate cost of services:
$500.00
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Company Response

Thanks for leaving a review Eric! Pleasure to meet you and your wife and get that beautiful seethrough fireplace back up and running again!

Cheers!

Jeff
True Flame Gas Repair Services Ltd
(416) 888-4761
(905) 467-4761

Jason in Oakville
Jason in Oakville
1 review Oakville, ON
10/10

Maintenance on two gas fireplace units

Jeff did a great job cleaning my fireplaces (20 and 10 years old) and troubleshooting one that had problems staying lit. He explained to me my options to get my units working well again. He was very thorough and ensured the workspace was left clean and proper.

He replaced a switch as well as a remote for the units and now Im ready for the winter season.

Approximate cost of services:
$635.00
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Company Response

Thanks for taking the time to write a review jmfhum!
It was a pleasure.

Cheers

Jeff
True Flame Gas Repair Services Ltd

JBHawkMilton
JBHawkMilton
0 reviews Milton, ON
10/10

Gas Fireplace Service

Jeff did a fabulous job cleaning our gas fireplace. He gave us several options related to our faulty switch and explained all thoroughly. Gave us advise on insulation and repainting ugly brass. He disabled our BBQ gas line that had been installed incorrectly by previous owner. Wish we had called him sooner! Fireplace is as good as new!

Approximate cost of services:
$600.00
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Company Response

Thanks for the review JBHawk! Pleasure to help you with both the fireplace and disconnecting that BBQ gas line that we both think the previous homeowner installed himself and not to code.

Cheers!

Jeff
True Flame Gas Repair Services Ltd.
(416)888-4761
(905)467-4761

george
george
13 reviews Mississauga, ON
10/10

Gas Fireplace repair

Jeff came out to our place, he arrived as scheduled and started the repair on our older gas fireplace ( the unit was cutting out and pilot light would go out). Jeff started by doing a thorough cleaning of the machine , he cleaned our air intake. Everything appears to be working well. He stated that if it cuts out again it likely needs a new pilot light assembly and he will come out and fix it, no service call fee, just the labour rate ( during the 30 day warranty period)

Thanks Jeff all went well.

Approximate cost of services:
$250.00
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Company Response

Thanks for leaving a review George!
Great talking to you and getting the unit working again. Of course if the issue continues let me know and we will proceed with step two if needed.

Cheers!

Jeff
True Flame Gas Repair Services Ltd

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True Flame Gas Repair Services Ltd.

At True Flame Gas Repair Services, we specialize in the repair and maintenance of gas-fired pool heaters & fireplaces.

We are committed to providing our customers the best value, knowledge & quality of service possible.

All of our service & repair work includes a detailed report on the safety and operation of the unit so you can rest at ease.

We are fully licensed & insured!

**Pool Heater Service / Repairs**

We service & repair all makes and models of gas pool heaters including the ones listed below.

We carry the most popular parts on our vehicle to provide the best service possible.


• Jandy • Laars • Hayward
• Raypak • Sta-Rite • Zodiac
• Pentair • MiniMax • Rheem

**Fireplace Service / Repair**

We service all makes and models of gas fireplaces including the ones listed below.
We also carry the most popular parts on our vehicle to provide the best service possible.

• ARCHGARD • CFM • CONTINENTAL • DROLET • DRU
• GSW • GTI • HEAT N GLO • HEATILATOR • HUNTER
• INSTAFLAME • KINGSMAN • LENNOX • MAJESTIC
• MONTIGO • NAPOLEON • PACIFIC ENERGY
• PETERSON • POLARIS • PORTLAND WILLAMETTE
• REGENCY • SECURITY • SELKIRK • TEMCO • VALOR
• VERMONT CASTING • WOLF STEEL

All service is done with a drop cloth in place and we leave our boots by the door during a fireplace service call.

We also back up all of our work preformed with a 30 day service call warranty.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
Pool heaters. gas fireplaces, gas line, kitchen ranges.
SERVICES
Gas fireplace & pool heater service, repair and installs.
BRANDS
Majestic. Valor, Vermont Casting, Insta Flame, Regency, Napoleon, Continental, Kingsman, Marquee, Town & Country, Heat N Glo, Heatilator, Peterson, Real-Fyre, ... and more.
SPECIALITIES
We repair/install gas fireplace and pool heaters.
WEBSITE
https://www.trueflamegas.com
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
2
RETURN POLICY
Warranty on all parts installed.
PAYMENT METHOD
Visa, Mastercard, AMEX, Cash, Cheque, ETransfer
LICENSES
G2 Gas License
MEMBERSHIPS
TSSA Registered Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day service warranty, 90 days on parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.