It is an absolute pleasure to write a review for Mr. Radon, not that the company asked us to. We were so pleased with their work that we asked what sites we could review them on. We called 3 companies for quotes but after the phone calls it was really clear that Mr. Radon was the best choice. The administrative staff on the phone were always very friendly and patient with all of our questions and requests. Hearing the answers to our questions demonstrated that they really know what they are doing, and made it easy to decide to go with them. Then a two person crew came out to do the “communication test” and install the system. They were so careful about covering our basement carpet, and their clean up was impeccable. When they did the communication test they were honest about not seeing numbers that they hoped to see and explained about our clay soil, positioning issues, etc. They answered our many many questions without any irritation or attempts to rush us (which is rare among contractors – we have done many renovations from sump pumps to heating systems to kitchen and bathroom). They also acknowledged the additional complications of our set-up as we sleep in the basement, and basements are where the radon system needs to be. They worked with us on a solution that would allow us to not have too much noise from the vacuum while also having a strong enough vacuum to get good results with clay under our foundation. They did their estimate on the “higher” side so that there would not be unpleasant surprises and then were able to reduce costs once they saw that we had sealed much of the basement ourselves. They clearly pride themselves on quality work, checking that everything is level, showing us the test results as the work is in progress, and communicating with such conscientiousness. Given that we sleep in the basement with two young children, we cannot thank them enough for helping improve the health of all of us for the long term. Thank you Mr. Radon.
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