- Approximate cost of services:
- $800.00
- Company Response
I am truly sorry that we dropped the ball in our follow up service. At the outset , we clearly stated and pointed out to the client that some stains would not come out as the carpet was 3 years old, never been cleaned , was installed before Covid and had numerous people living in the house at various times. The homeowner admittedly stated that she had no idea as to what some of the stains were caused by.
All that being said, we have been in contact with the homeowner, and we are scheduled to go back in and attempt to remedy the outstanding issues