sherry in Toronto

Mike had a custom sisal rug cut for me for a trick room (old, uneven Victorian). He was fast, his prices fair and the quality very good. We're looking forward to working with him in the future and I can highly recommend Torontonian Flooring.

We called Cy in December during one of the coldest weeks of a very cold winter. From the sounds of our furnace it was on its death bed and with two small children in the house and money already spend on repairs we knew we needed someone fast. I called a number of companies, it was a Saturday, Cy was the only one who responded quickly and drove downtown once he heard I had children in the house. He explained the various products on the market and I immediately trusted him and felt that he would have the integrity to back up his work and product. We decided to go ahead and scheduled the furnace install later that week but that night our furnace died. I emailed Cy and he arranged for his staff to work overtime on a Sunday (no extra cost to us) to replace our furnace. This spring our central a/c and ductless were also installed. We live in a narrow downtown semi without much access/space on the side so it was not an easy job but his techs did it without complaint. A few issues came up during this process and they were resolved by the company. I was right that they do stand behind their work and will send out techs to resolve any issues which may occur. Tiger and the more experienced techs were excellent. The office staff walked us through the rebate process and made sure we received what we were entitled to. Thanks Cy and all of the spring home staff!

My daughter suffers from a mold allergy and I'm heavily pregnant. We live in a 130 year old house which has had many quite serious mold infestations (the toxic black stuff) and required tens of thousands of dollars of remediation (and further reconstruction) work. How I WISH I'd known about Ross years ago. After opening up a piece of drywall in the ceiling of my daughters' room yesterday for an unrelated reason and finding black and pink mold (and old plaster and lathe, insulation and all that goes into a house like ours over the decades) we panicked. Luckily I thought of looking on homestars and came across Ross. I called Kay this morning and within a few hours, Ross was at our house reassuring us that the entire ceiling and everything in it (a very messy and $$ job) did not need to come down. He advised us on how to clear it up ourselves and though I wanted air testing etc he explained why that was not necessary. Because it was my daughters' room in particular and she has medical issues and I was clearly panicked I would have been THE easiest target (and it's very likely that I have been in the past) - Ross could have very easily sold me on a full gut of the ceiling or even the room. I am so relieved!! After undergoing so many renovations in our house and rarely finding a trustworthy expert I KNOW that I will use Ross from now on when mold rears its ugly head (and it surely will in this place). I unreservedly recommend him - do yourself a favor before getting caught up with other companies who will take you for a bundle, do call The Mold Guy.

After spending $13 000 for a wooden bifold system I am unable to recommend them. Art was great during the sales process (the do not install these doors, that cost another few grand) but failed to mention important facts including that the trim is not included (seriously, for a DOOR that costs as much as it does), it does not come with a lock which you can access from outside (that's more $$ and what a shoddy product it is, ours broke within a year and they wanted crazy money to repair it, we had to seek out parts and repair it on our own), and gave us no instructions at all for the care of the door (ours is mahogany and its finish started to deteriorate a year after purchase). Every time you call them about an issue they want $$$, hardly what I'd expect for such a product. Also, the door does not stay open, you have to use a rock or door stop to keep it so, not exactly a sleek, high end look. Would not recommend, I'd look at other options in the future.

I contacted Andy based on the reviews on this site and am so happy with both the service we received and the product. Due to renovations and visitors from abroad, time was tight but Andy made sure that we had the mattress and box before our guests arrived. This involved two deliveries because the first attempt failed due because the box spring was too large for the stairwell into our 130 year old basement. Andy returned the next day with a split box at no extra charge. I will definitely be a returning customer and recommend Ton Furniture without reservation (the mattress is great too).

I live in a very narrow 130 year old semi downtown which desperately needed a new roof. The job (including the wires etc) scared away many of the big companies and the one even agreed to do the job, showed up, got up there and then packed up and went home. They found, and were terrified by, seven layers of shingles including the original slate. Cue M&R - they quickly quoted for the job (about the same as than the other companies who were unable to do the work) and a few days later we had a new roof. Their crew were great and very respectful not just of us but the neighbours. Removing slate is messy but you would never have known that had been done, the house and the neihbours' properties were spotless. Very impressed and will use again.

After having to carry out many extensive and expensive renovations on our 130 yr old home, we were cautious about the extensive basement reno we had decided to undertake (underpinning, waterproofing etc). As soon as we met with Chris, we felt we could trust him and though he was not the cheapest quote, he was fair. Over the next months it became very clear we made the right decision. Chris and his company are incredibly professional, respectful (punctual, clean), and will do whatever possible to deal appropriately with any "surprises" which might pop up (and in our old, often "renovated" downtown basement, many did). I unreservedly recommend Chris and will only use Citywide in the future. Thanks Chris!

We called Cale in desperation when our previous contractor left us with a massive mess a few days before the delivery of a custom door system was due to be installed. Our back wall had been removed and the framing for the new door was clearly off center and uneven. It was the busiest time of the year. Cale arrived later that day and agreed to take the job to help us out (he was working on something else nearby). We were greatful to say the least. He did a fantastic job, made suggestions based on issues that came up, and contacted tradespeople to address those issues. His team are polite, trustworthy and capable. We were so happy with Cale's work that we had him do our back deck and fence and structural work in the basement and around the house. Cale is a trustworthy and knowledgeable contractor, which is a rarity in this city from our experience. We will use him again and can recommend him without reservation.