City Wide Group Inc

Waterproofing
25 Hollinger Rd. Toronto ON M4B 3N4
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Waterproofing
City Wide Group Inc
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95%

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Reviews by rating (past 12 months)
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Best of 2020 winner 9 timesBest of 2020winner 9 times

Reviews for City Wide Group Inc

Average customer rating:
9.6 10 (334 reviews)

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Cheryl in Toronto
Cheryl in Toronto
1 review Toronto, ON
10/10

Basement Waterproofing

Alex was very pleasant to deal with. Arrived at appointments when he said he would. His team was professional and they did a very thorough,neat job. We have had 3 heavy rains since the job was done in Aug 2020 and no more water leaks! They met my expectations.
Cheryl Browne

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Company Response

Hi Cheryl, thank you for the kind review! Glad we were able to assist with your restoration needs!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Foundation Cracks

I had a few foundation cracks in my unfinished basement (some were visible inside and outside) and Alex came out to take a look. He provided amazing customer service. I had other companies come out and try to sell me every product they possibly could just to take my money. However, Alex made me feel very comfortable and was extremely honest. He told me that the area of the crack was not a concern as it was located in the mechanical room area - I just had to monitor it for now and fix the crack (as it was not leaking) when I decided to finish the basement. The other cracks that were only visible from the outside, were settlement cracks at a corner and were just cosmetic. I definitely recommend Alex / the company for your foundation needs.

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Company Response

Thank you for the kind review! Glad we were able to assist with your restoration needs!

Marsha Manson
Marsha Manson
0 reviews Toronto, ON
10/10

Waterproofing basement

I was very impressed with Alex the first time I met him when he came to inspect my property to discuss the work. He was very professional and explained everything that needed to be done. His crew arrived Saturday and again on Monday. They finished the job and were very professional.
I have no complaints with the City Wide crew. I was so glad that I went with City Wide and even more pleased with Alex. A true asset to the company.

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Company Response

Hi Marsha, thank you for the kind review! Glad we were able to assist with your restoration needs!

Loreen
Loreen
1 review Bowmanville, ON
10/10

Interior waterproofing with a subpump

Tony and his team were great! It was a big job the crew were very hard working, polite cleaned job sight. I would highly recommend citywide for your wet basement needs!

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Company Response

Hi Loreen, thank you for the kind review! Glad we were able to assist with your restoration needs!

R & D Poore
R & D Poore
0 reviews Hamilton, ON
10/10

Exterior waterproofing

Casey and his hardworking crew arrived right on time, were very professional and did a fantastic job. We're very pleased with the outcome and would highly recommend City Wide Group to family and friends. The quality of work is second to none and now have peace of mind as well. Very happy customers indeed.

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Company Response

Thank you for the kind review! Glad we were able to assist with your restoration needs!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Cold room water proofing

Alex, from City Wide Group was recommended for my waterproofing needs. I had rain water entering my cold room. Alex came in and did a thorough investigation of the issue and some additional tracing using infrared imaging to locate moisture areas in my basement. Alex then explained the options I could chose from. His crew was punctual and efficient. They excavated down to the footing by hand and replace the weeping tiles and waterproofed the exterior wall per the plan. The crew was very professional and tidy. They did and excellent job backfilling and re-doing the interlock. Alex came on site each day to supervise and check that the work was performed per the contract. He was also very patient with me and answered all questions I had.

I am satisfied with the work performed and would highly recommend City Wide Group to my network and anyone checking out reviews on this website. I am thankful my relative recommended Alex for the job.

Thanks so much Alex!

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Company Response

Thank you for the kind review! Glad we were able to assist with your restoration needs!

Mario&Nella in Toronto
Mario&Nella in Toronto
1 review Toronto, ON
10/10

Waterproofing/underpinning

The crew were amazing, hard working and always showed up on time. The job was completed in less amount of time predicted. Excavating was all done by hand which was amazing to watch their skill. Once the job was completed, they cleaned the surrounding area and left it in pristine conditions. There were no complaints from our neighbours! Alex was an absolute pleasure and was always available should we have any questions but there were none as the job was completed as planned. I highly recommend The Citywide Group Inc.!
Mario & Nella Onorato
Toronto

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Company Response

Thank you for the kind review! Glad we were able to assist with your restoration needs!

Claudio
Claudio
2 reviews Toronto, ON
10/10

Basement Underpin and Dealt with water issue.

This company and the people that run it are truly amazing!! Incredibly knowledgeable, reliable and honest. Very efficient and on time with scheduling. I would highly recommend them to anyone.

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Company Response

Thank you for your kind review! Glad we were able to assist with your restoration needs!

DaveJ1 in Hamilton
DaveJ1 in Hamilton
2 reviews Hamilton, ON
10/10

Excellent experience, would definitely recommend

Greta experience with the City Wide Group. Beginning with the estimate delivered by Richard, who was great at walking us through the process of repairing the crack in our basement foundation and to the actual repair. The crew was amazing ! Arrived at the time promised and proceeded to work . Left site as clean as when they arrived. I will certainly recommend City Wide to any of my friends and neighbors.
Also a thanks to Arianne at the City Wide office, she kept us up to date on our service.

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Company Response

Hi Dave, thank you very much for your kind review! Glad we were able to assist with your restoration needs!

Faisal in Toronto
Faisal in Toronto
1 review Toronto, ON
10/10

Water Proofing

I feel compelled to write this review. I was looking for a company to perform waterproofing, and a friend recommended City Wide. I contacted them and Alex (Vieira) showed up to provide me with a quote. I ended up selecting City Wide to do water proofing for my house. It was the right decision. They did an excellent job. It was done professionally, on time and on budget. What amazed me the most is that they didn't use any machines for digging. It was important for me, since I have an old, rickety house. I would recommend City Wide to friends and family without any hesitation.

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Company Response

Thank you very much for your kind review! We appreciate your feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Group Inc

City Wide Group is your first choice for waterproofing and underpinning service in Toronto & the GTA. We have been in business since 1961, building a reputation in this community for timely, quality work always done right the first time. Family owned and operated, our team of waterproofing and underpinning specialists is unmatched when it comes to client satisfaction. Our unwavering dedication to outstanding service has earned City Wide Group the prestigious Consumer’s Choice Award for 23 consecutive years.

***

For comprehensive waterproofing and underpinning solutions that protect your home, your equity and your peace of mind, choose City Wide Group.
Our expert advice and timely, dependable service are backed by an accurate quotation and guaranteed satisfaction, whatever your needs. We can permanently prevent wet basements, seal foundation cracks – inside and out, install weeping tiles, install drains inside or out and lower your basement.

***

Safeguard your family’s health, your most cherished possessions and your property’s value- contact City Wide Group today.

CATEGORIES
Waterproofing, Drain Services, Concrete Contractors, Foundations, and Masonry & Bricklaying
PRODUCTS
Blueskin WP200 Delta MS
SERVICES
Waterproofing, Exterior & Interior Waterproofing, basement waterproofing, wet basement, leaky basement, window well, Underpinning, Concrete, Masonry, Drains, Plumbing, Back Water Valves, waterproofing contractors Plumbing, Drains, , basement waterproofing, wet basement, leaky basement, foundation crack, window well, foundation crack repair, weeping tile installation, waterproofing contractors
BRANDS
Bakor Blueskin WP200. Corsella Dorken - Delta MS drainage membrane (dimpled). Back Water Valves
SPECIALITIES
Exterior & Interior Waterproofing, Weeping tile, Underpinning, Basement lowering, drains
WEBSITE
http://www.citywidegroup.com
YEAR ESTABLISHED
1961
PAYMENT METHOD
Cheque, Cash, All major Credit Cards
LICENSES
Metro Lic. # B-8393
MEMBERSHIPS
23 Time Consumers Choice Award WinnerBBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
LIFETIME Transferable Warranty
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