City Wide Group Inc

Waterproofing
25 Hollinger Rd. Toronto ON M4B 3N4
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Waterproofing
City Wide Group Inc
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95%

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Reviews by rating (past 12 months)
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Best of 2019 winner 8 timesBest of 2019winner 8 times

Reviews for City Wide Group Inc

Average customer rating:
9.6 10 (317 reviews)

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Robie
Robie
9 reviews Toronto, ON
10/10

Leakage from window well solved

Great company to deal with.
Very professional company. Alex was very quick to give us a quick detailed estimate that thoroughly laid out how the repair would be done. He was easy to get a hold of and as promised the work was done as per schedule. The excavation and repairs were done as per spec. in less than 2 days by very competent Vojtech and his assistant leaving the work site clean. I wouldn't hesitate to recommend this company.
Thanks
Bob

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Company Response

Hello Bob,
Thank you for your review about the waterproofing job we have done for you. We from The City Wide Group really appreciate it.

Private User
Private User
Private User reviews Toronto, ON
10/10

Exterior waterproofing in 2 spots.

Initially when Alex came he gave detailed information on how the work was to be done and the different materials that were to be used. When the weather was feasible the crew came and did the job quickly and efficiently and cleaned up.

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yz in East York
yz in East York
1 review Toronto, ON
0/10

Basement waterproofing

We looked at many reviews and had several waterproofing companies come out before choosing City Wide to waterproof our basement. WORSE DECISION EVER. The job was delayed about 2 months from promised start date. Finally started last Fall and we are still not done. Weather was part of the reason but the job is not well done and communication with City Wide has been extremely frustrating. Our contact, Casey, who seemed responsive before we signed the contract, became very difficult to reach. We have left multiple text messages, calls often without response. For example, crew was supposed to come out today to 'finish' the job that was started last October (City Wide called last week to confirm this after many calls on our part to try to get job finished) and no one has shown up yet. Responsive from City Wide is they do not know and need to contact Casey. Cannot reach Casey by phone and text message not returned. Work was done poorly, for example, screws are falling off the wall (see pictures). Also due to soil piled onto fence it needed to be replaced (which was done by City Wide). Very disappointed in the experience and we did our homework to try to find the best company but clearly made the wrong choice. If we can get a refund we would and it was an expensive job! Would not recommend City Wide to anyone!

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Mississauga, ON
10/10

A 1 The best!

Efficient, courteous and fast. What more can I say? A1 workmanship! Several of my neighbours have asked for their name and contact info. I would have them back any time!

1 of 1 people found this review helpful.
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Great Crew in Scarborough
Great Crew in Scarborough
0 reviews Toronto, ON
10/10

A great Crew of hard workers

I had a crew consisting of site supervisor Mario and crew Joseph Steve and kamel. They came to my house on Thursday June 6th did the job and left everything back the way it was. Very friendly and professional. I would highly recommend this crew. Thank you for fixing my problem and leaving the area clean.

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Company Response

Thank you for your review about the waterproofing job we have done for you. We from The City Wide Group really appreciate it.

M and T Kennedy in Newmarket
M and T Kennedy in Newmarket
1 review Newmarket, ON
10/10

Foundation Repair and Sewer Pipe Replacement

Foundation flooding in March combined with backed up sewer pipes under the basement floor made for a stressful situation for our family. Alex arrived with full disclosure of what was required and a worst case budget. His workers did the job in record time and everything was left tidy. Alex explained the process in detail and made sure we were comfortable with every step that was required. I fully recommend Alex and his group!! We spoke with other companies first that were just going to put a band-aid on the problem and charge more than City Wide did. Now we have a life-time warranty on the foundation work! Thanks Alex!!!!

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Company Response

Thank you for your review about the foundation work we did. We from The City Wide Group really appreciate it.

Barry P from North York
Barry P from North York
4 reviews Toronto, ON
10/10

Waterproofing home

My brother and I decided to renovate our parents 60+ year old home, and one of the things that needed to be done was waterproof the perimeter of the home which had never previously been addressed. I got three quotes, one of which was from City Wide Group. With City Wide group, I was contacted by the project manager, Alex, and we set up a time to meet. Alex was extremely courteous, and professional, as he explained what the costs would be, and the differences between how City Wide waterproofs your home, and how other companies do the job (and not in a way to disparage the other company), but to explain why City Wide uses the products that they use (eg the blueskin). I was impressed by that. As it turns out City Wide had the most competitive price. Alex explained what would happen next, re when to expect the work crew, and how long it would take, and to call him if there were any issues.
There were zero surprises as the crew came when expected, and did a great job waterproofing the entire perimeter of the house in 3 working days. They were fast, efficient, and left the job site as clean as when they started. Even the neighbours were impressed. I would not hesitate to recommend City Wide Group to families and friends. They are very professional, and do a great job at a fair price. I don't know what else you could ask! Thank you City Wide Group. Much appreciated.

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Company Response

Hello Barry!!
Thank you so much for your review about the waterproofing job we have done for you. We from The City Wide Group really appreciate it.

Mary in Barrie
Mary in Barrie
0 reviews Barrie, ON
10/10

City Wide Waterproofing

City Wide Group Inc did a stellar job in waterproofing my house. When there was a ongoing issue with one area of the veranda both Mario & Steve returned & did an excellent job in rectifying said ongoing water leak. They were very attentive & professional in both finding the source of the leak & fully rectifying it. Highly recommended crew & company.

Thank you City Wide Group Inc. & a huge thank you to Mario & Steve for taking their time in solving the issue & going the extra mile. Greatly appreciated. Excellent workmanship. Highly recommended.

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Company Response

Hello Mary!!
Thank you for your review about the waterproofing job we did for you.
We from The City Wide Group really appreciate it.

alexmakalski2
alexmakalski2
1 review Richmond Hill, ON
10/10

Great waterproofing

Absolutely perfect job! Excellent!! Highly recommend Alex and his crew. I’m actually amazed by alex and his experience.

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Company Response

Thank you for your review about the waterproofing job we have done on your property. We from The City Wide Group really appreciate it.

Harvey o.
Harvey o.
0 reviews Vaughan, ON
10/10

Waterproofing

City Wide Group saved our basement from flooding. They’re professional, true to their word, and most important, they do it right. Now I don’t worry when a strong rain hits. Thank you Alex for the good advice and for giving me peace of mind. Highly recommended.

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Company Response

Hello Harvey,
Thank you so much for your review about the waterproofing work we have done for you.
We from The City Wide Group Inc really appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Group Inc

City Wide Group is your first choice for waterproofing and underpinning service in Toronto & the GTA. We have been in business since 1961, building a reputation in this community for timely, quality work always done right the first time.

Family owned and operated, our team of waterproofing and underpinning specialists is unmatched when it comes to client satisfaction. Our unwavering dedication to outstanding service has earned City Wide Group the prestigious Consumer’s Choice Award for 23 consecutive years.

For comprehensive waterproofing and underpinning solutions that protect your home, your equity and your peace of mind, choose City Wide Group.

Our expert advice and timely, dependable service are backed by an accurate quotation and guaranteed satisfaction, whatever your needs. We can permanently prevent wet basements, seal foundation cracks – inside and out, install weeping tiles, install drains inside or out and lower your basement.

Safeguard your family’s health, your most cherished possessions and your property’s value- contact City Wide Group.

CATEGORIES
Waterproofing, Drain Services, Concrete Contractors, Foundations, and Masonry & Bricklaying
PRODUCTS
Blueskin WP200 Delta MS
SERVICES
Waterproofing, Exterior & Interior Waterproofing, basement waterproofing, wet basement, leaky basement, window well, Underpinning, Concrete, Masonry, Drains, Plumbing, Back Water Valves, waterproofing contractors Plumbing, Drains, , basement waterproofing, wet basement, leaky basement, foundation crack, window well, foundation crack repair, weeping tile installation, waterproofing contractors
BRANDS
Bakor Blueskin WP200. Corsella Dorken - Delta MS drainage membrane (dimpled). Back Water Valves
SPECIALITIES
Exterior & Interior Waterproofing, Weeping tile, Underpinning, Basement lowering, drains
WEBSITE
http://www.citywidegroup.com
YEAR ESTABLISHED
1961
PAYMENT METHOD
Cheque, Cash, All major Credit Cards
LICENSES
Metro Lic. # B-8393
MEMBERSHIPS
23 Time Consumers Choice Award WinnerBBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
LIFETIME Transferable Warranty
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