Reviews

0/10

** Update - 3 hours after posting my review the owner Pavlov decided to reply not on this site, however write a 1* review out of vengeance on my Google business account attacking myself and my husband. The title above says it all and one can tell the most about a company on how they deal with their customers. Original Review: We dealt with this company a few months ago and I needed a breather before even writing a review. Even a 1 star is too high. It had to be the most difficult dealings we have had with a company. From the non existent communication, to leaving the lockbox unlocked on one occasion (vacant property), to completing 2 items not to code, to being lazy in not finishing one portion of the job. Instead of doing the job as requested, they did in their manner, without any communication with us. Make sure everything is included on your quote, and in detail. Anything verbally discussed, but not included will not be done or will be modified without your approval, and they will hide behind the quote. They initially took responsibility for their incompetencies, and then the next conversation blamed us, the client. We had hire another company to fix the insufficiencies. Yes, they may give a ‘cheaper’ quote, but the cost to fix the actual work plus the time to micromanage the job makes this company the most expensive out there. I would not trust with any plumbing work.

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Company Response

Has no respect to any trades.
Customer got a written quote to do plumbing job in their house, then they decided to go ahead with our company, we converted quote to an invoice and did the job according to a job description, upon completion of the job they demanded more work to be done that was never on the quote or the invoice, but did want to pay any additional charge. They did not want to pay the balance at all, paid 300 less then agreed and had it in writing, nightmare customer.
Stay away from realestate Lori Ann Toplak and her husband Sandor Tolpak.

10/10

I am not the easiest to work for, but even before being hired, Mohammad was amazing with providing information. We had made the mistake of hiring someone else and mid way through realized our huge error. Thankfully Mohammad took over and completed the drawings and the additional staircase drawings we required. We knew we would need some pretty large cuts to the foundation wall due to the building code requirements, and it was a peace of mind to know a structural engineer was overseeing the recommendations. He was always super responsive if we had any questions or needed modifications to the drawings as requested from the City of Brampton. 2 days ago, we just received our Building Permit ... thank you Mohammad!!

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Company Response

Hi Loriann, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

10/10

Thank you so much for helping out during the pandemic!! When Kevin and Jeff arrived and I was given a quote of at least a full bin, if not more. I thought they were crazy. But I was told that if it fills less, I would be charged accordingly, so what was there to lose. There looked to be such a small amount of items, how could it fit a full bin??!! They quickly started to remove everything and before I knew it, the condo was bare. (I did notice a lamp, a huge box and one other item that was accidentally left that I had to dispose of, but no biggie). I came downstairs and low and behold, it was almost filled!! But since not completely full, I was charged accordingly - thank you for your honesty. Great workers and super nice also. Would definitely recommend again.

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Company Response

Lorianne,

Thanks for the honest review, it does look like a little when it's all organized in a space but when you start taking it out then you get a sense. Glad we were able to assist in these difficult times. Sorry some items were missed, we wouldn't happily give you a discount on your next booking. We look forward to working with you again.

Regards,
Rick, President

10/10

I was impressed with this company from the initial call. I was preparing a vacant unit to sell and needed all the carpets cleaned. I received a call when the technician was on the property to discuss using commercial cleaning methods due to how dirty they were and the extra potential cost. I appreciated the call, being upfront with my options, the discussion of the new price and having the opportunity to choose. Thank you!! When I went to pay the bill, the technician was only half done and boy was he working hard!!! In the end, an amazing job was done. I would definitely recommend this company.

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Company Response

Thanks Loriann for nice review
I'm glad that you are satisfied with my work.

Thanks for choosing our company
Pamir Carpet Cleaning
A Better way to Clean a Cleaner way to Live
https://www.pamircarpetcleaning.ca/
416-727-3597