Drain 1 Plumbers Inc.

Drain Services
114 Saturn Road Toronto ON M9C 2S6
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Drain Services
Drain 1 Plumbers Inc.
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97%

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Reviews for Drain 1 Plumbers Inc.

Average customer rating:
9.8 10 (145 reviews)

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Steve in Toronto
Steve in Toronto
0 reviews Toronto, ON
10/10

Prompt and efficient service

Kitchen faucet issue late at night. They came the next morning and fixed the problem within minutes explaining the cause clearly to me. The technician was very courteous.

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Company Response

Thank you for your kind review.
Our licensed plumbers are fully trained and skilled at the work we provide. Be it soldering or unclogging your drains you can be sure our work is up to your standards and Ontario building requirements.
Paul and the Team at drain 1 Plumbers Inc.
416-455-1122

Raquel in Mississauga
Raquel in Mississauga
1 review Toronto, ON
10/10

House had no water

Paul is truly a wonderful person!! I am very grateful for your service and help. Paul went above and beyond to help us out of an emergency situation and was able to trouble shoot over the phone and guide me on how to fix the water outage to my house, after being without water for 6 hours.
The city of Toronto water department was not even able to provide a solution, even thought the construction on the street created the water outage.

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Company Response

Thank you for your kind review.
Our licensed plumbers are fully trained and skilled at the work we provide. Be it soldering or unclogging your drains you can be sure our work is up to your standards and Ontario building requirements.
Paul and the Team at drain 1 Plumbers Inc.
416-455-1122

Kathryn
Kathryn
1 review Toronto, ON
10/10

Install retro fit plate, hand shower with hose, and one handle faucet

Excellent job completed by Pavlo and his team (Oleksiy). The job entailed drilling through 1 1/2" of concrete to install retrofit plate. Oleksiy stayed all day until the job was done. Olesksiy also changed the faucet and added a hand held shower head with hose for elderly mother. Pavlo recommended a teak stool for the bathtub instead of medical chair as it would look nicer. I purchased the teak stool and everything works and looks wonderful. This is an excellent company that does a great job and responds to all customer requests quickly. Would highly recommend.

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Company Response

Thank you for your business and great review
Paul 416-455-1122

Private User
Private User
Private User reviews Toronto, ON
10/10

Sump pump plus

Very professional. Diagnosed problem. Delivered on time and on budget. Wouldn’t hesitate to use again. Thanks Pablo and team for a great job!

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Company Response

Thank you for your great review
Pavlo

Jonathan in Oakville
Jonathan in Oakville
1 review Oakville, ON
10/10

Fixing Toilet Leak

About a week ago, I noticed that my ceiling was starting to get water damage. Realizing (after ignoring the problem for a bit) that the toilet was right above where the damage was, called Drain 1 Plumbers to book an appointment. Was told that a plumber was finishing a job in the area and would be over right after. 30 minutes later, Olekisy arrived (off to a great start)

Oleksiy took two minutes to diagnose the problem (a gasket issue) and went right to work. He discovered that the wax on the gasket was melting due to the heated floors - the people who did the washroom a year and a half ago should have installed a rubber gasket (more on them later). What I appreciated is that Oleksiy didn't just tell me the issue - he showed me the issue.

Upon further inspection, he also saw that when the people who installed my new toilet did the work, they used the old flange rather than replacing it. The flange was warped, and so, Oleksiy had to replace that too. Before he even started work, he was upfront telling me how much the job would cost with tax (very appreciated).

1.5 hours later (and a replacement of the hose on top of everything), the toilet is working the way it always should have.

Oleksiy and Drain 1 will forever be my go to plumbers and I will recommend them to everyone. Efficient, upfront, honest, and amazing work.

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Company Response

Thank you for your kind review.
Our licensed plumbers are fully trained and skilled at the work we provide. Be it soldering or unclogging your drains you can be sure our work is up to your standards and Ontario building requirements.
Paul and the Team at drain 1 Plumbers Inc.
416-455-1122

Private User
Private User
Private User reviews Toronto, ON
10/10

Hot water tank installation, gas line for stove and kitec pipe replacement

Paul and his crew finished the whole job in three days. They were very informative of the whole process and the finished product was neat and well organized giving us ample storage space in a tiny closet that was previously housed nothing but a water tank. I would definitely recommend drain 1 for such plumbing jobs.

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Company Response

thank you for your business
Paul

Private User
Private User
Private User reviews Toronto, ON
10/10

Quick, reliable service

Recent homeowners whom ran into some plumbing issues in our basement. Pavlo and team came initially during an evening call, to address leak. They were then able to return and work on full fix in the preceding days.

Team did the fix, identified and solved some incremental issues, and aligned best approach to obtain insurance and city coverage/credits.

Team was friendly, and personable. More so, when we ran into an incremental issue, Pavlo and team were able to swing by and provide a fix after hours.

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Company Response

Thank you for your great review
Paul
416-455-1122

Brinsa in Toronto
Brinsa in Toronto
2 reviews Toronto, ON
10/10

Laundry Room Renovation

Renovation of laundry room, new drywall, floors, painting and a few other miscellaneous projects around the basement. Overall happy with work and professionalism from the crew, cost was a bit higher than I anticipated, but would recommend for further projects.

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Company Response

Thank you for your kind review.
Our licensed plumbers are fully trained and skilled at the work we provide. Be it soldering or unclogging your drains you can be sure our work is up to your standards.
Paul and the Team at Drain 1 Plumbers Inc.
416-455-1122

Tispen in Thornhill
Tispen in Thornhill
1 review Vaughan, ON
10/10

Quality Work, Great Customer Service

Paul was quick to respond and provide information, and quick to get back to me on scheduling and pricing. Alex did the work right on schedule, unobtrusively, with attention to detail. He was also easy to deal with and knowledgeable about the work and any next steps that might be required

Was this review helpful?
Company Response

Thank you for your kind review.
Our licensed plumbers are fully trained and skilled at the work we provide. Be it soldering or unclogging your drains you can be sure our work is up to your standards.
Paul and the Team at Drain 1 Plumbers Inc.
416-455-1122

Mary-Ann from Toronto
Mary-Ann from Toronto
0 reviews Toronto, ON
10/10

Replace Main Drain and add Sump Pit

We called Drain-1 when our basement shower wasn't draining properly.

Pavlo came the next morning. After inspecting our drain with a camera, he recommended replacing our entire main drain right to the city's main. This wasn't welcomed news but the work started the next day.

Pavlo's crew were hard working, respectful and they completed the work in 5 days with as little disruption as possible.

We feel comfortable and safe now that this work has been done and would highly recommend this company.

Was this review helpful?
Company Response

Thank you for your kind review.
Our licensed plumbers are fully trained and skilled at the work we provide. Be it soldering or unclogging your drains you can be sure our work is up to your standards.
Paul and the Team at drain 1 Plumbers Inc.
416-455-1122

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain 1 Plumbers Inc.

Drain 1 Plumbers is a customer focused company established by experienced plumbers with almost 30 years of combined experience that was gained by working for biggest plumbing and mechanical companies in North America.
We see the good and the bad...and we are committed to using this experience and industry best practices to provide customer centric, timely, reliable and high quality service.

Our customers are always satisfied and know that we give our 100% since we care for each and every job as if we are doing it in our own house. There is no job that is too big or too small for us! We treat each and every job and customer with honesty, respect and with customer’s best interests in mind.

♦︎ Outstanding service!!!! ♦︎

We are the challengers in the industry committed to providing pleasant and timely services as well as professional repairs and honest advice. We strive to be trusted plumber to our clients so they would not be afraid to recommend us to their friends and family and introduce us as "My Plumber".

Highly professional, experienced plumbers at your earliest convenience
✔ Fully licensed and insured
✔ Uponor certified
✔ Written Guarantee
✔ Reasonable rates
✔ Free estimates
✔ Competitive and negotiable prices
✔ Same day appointments
✔ 100% satisfaction guarantee
✔ 15% Seniors discount
✔ 10 % repeat customer discount

CATEGORIES
Drain Services and Plumbing
PRODUCTS
City rebates - City of Toronto Rebate up to 3400 - Peel Region Rebate up to 800 - City of Hamilton Rebate up to 2000
SERVICES
- Any Clogged Drain Sewer Backup Clearing - Underground Drain Repair, Fixing and Repairing of broken pipes - Water Jetting /Power Washing - TV Camera inspection and Pipe Line Location - Backwater valve installation - Sump Pump installation Plumbing Service Includes: - Any Leaky Faucet repair or replacement - Installation of new Toilets, Sinks, Shut off valves - Leak Camera Detection and repair - New Bathroom rough ins - Proper solution to any plumbing problem - New water service to your house, copper pipe - Frozen pipes - Thawing pipes - Fixing burst piping - New house rough ins Kitec pipe removal and replacement - Kitec pipe removal - Kitec pie replacement - New Uponor plumbing installation - 25 years warranty on Uponor plumbing - Clean job site, efficient installation, finish drywall. - Free, non obligation same day quotation.
SPECIALITIES
☆ The Best Service In the City ☆
WEBSITE
http://www.drain1.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
◉◉ Visa, MC, Check, Cash, Etransfer ◉◉
LICENSES
Master Plumber, Uponor Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
65
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years Warranty
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