Reviews

0/10

Do not be fooled by the positive reviews for this company and save yourself the trouble that we (and many others) experienced. We were charged for 8 hours of “work” at the insane rate of $235/hr (plus all of the feels that they nickel and dime you with), even though the job took 5 hours, and the crew basically wasted time for another hour and a half. The latter included around 30 minutes spent trying to fix a toy that they broke, which I’d have no problem with, other than them being on the clock charging me $235 / hr to try to fix a $200 toy (which they didn’t end up fixing). The difference between the 6ish hours of the movers being in our presence and the 8 hours we were charged was allegedly the time it too for them to drive from their office in Mississauga to our home in Mississauga and back from the Oakville/Mississauga border after the move. While raising this concern after seeing the bill, the movers admitted that “the system” didn’t allow them to bill fewer than 8 hours even though they were only with us for a little over 6 hours (and only working for 5). In the end we were massively over charged, and left with a broken toy, a significantly damaged $2000 couch, a damaged interior door, and a lot of condescending talk from Omar, the manager of this franchise. Heed this warning, save yourself the headache and look for another group of movers, because in this case you are paying top dollar for kijiji fly-by-night quality movers.

Approximate cost of services:
$2,200.00
3 of 3 people found this review helpful.
Was this review helpful?
10/10

Used Mr. Potlight for a small job installing 9 potlights in the kitchen. The team showed up on schedule, did a quick, clean, and professional job and I'm very happy with the results. I would certainly use them again and recommend their service to anybody.

Approximate cost of services:
$810.00
Was this review helpful?
Company Response

Thanks

10/10

Did a home inspection on a "fixer upper" that we were purchasing. We knew about many of the issues, but Allan found a few hidden ones that enabled us to go back to the seller and knock $5000 off the price. Spending $450 to save $5000 sounds like a good deal to me.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

That does sound like a good deal.
We leave the negotiations to the realtor professionals, but I am glad with our help you were able to find savings in your new home.

6/10

We did the measurement service and kitchen planning service through Peg given their reasonable rates ($99 per cabinet sounded great). Unfortunately all of their "auxiliary" contractors (electricians, plumbers, general contractors) are much, much more expensive than industry average. For example, the electrician quote was almost $6000. The professional electrician that I ended up going with did a great job and came in at around $2500. In the end, we ended up going with a different Ikea installer for the cabinets ($3000), a general contractor for the demolition/removal of old cabinets/counter ($500), and our own electrician and plumber ($2500 and $250) and ended up with a beautiful kitchen at a fraction of Peg's price. The measurement and planning service were done well, however they were sunk costs.

Approximate cost of services:
$350.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking time to post your review. PEG takes customer feedback very seriously and it is important to us to know how we are perceived. PEG is a service company and thus can and does offer additional services beyond just a basic installation of an IKEA kitchen. PEG enters into contracts with our clients, detailing each of these additional services, however, if our clients feel that any of these prices are too high, we do not pressure them into accepting these services. Clients are free to choose whether or not they accept and use our services as quoted.

7/10

I called Windows By Installer to schedule an appointment based on their HomeStars rating. The price was decent and the installation was done fine, however the installer ripped out the basement window frame and left it in pieces in the basement, so there is only exposed concrete where there used to be a very nice frame. Overall I'm satisfied with the work, but a few things could have been better.

Approximate cost of services:
$3,800.00
Was this review helpful?
Company Response

Thank you for choosing us. We appreciate your review. Thank you so much for taking the time to thank us.

0/10

I called them to repair my Fridge. Two service calls, $300, and much phone call dodging later my Fridge is still broken. These guys are dishonest crooks that did a poor job and did not honor their supposed "warranty" on their work.

Approximate cost of services:
$300.00
Was this review helpful?